Very clean, quite modern room, good breakfast, close to tram station

A bit too hot without the possibility to turn on something like AC

Nice, quiet location. Rooms are comfortable and clean. Good price for Helsinki. There is a tram stop literally outside the door, which was helpful, and a 24 hour supermarket a couple of minutes down the road.

It's not really ideal for long stays (more than a couple of nights). Room design is style over function: no space to put a large suitcase. No wardrobe - a few hooks on the wall, but only four hangers provided (which aren't suitable for hanging trousers on). Table/chair are folding and normally hang on the wall.

The hotel is spectacular, true to its name Art eXperience. The room was very clean and quiet, and the bed was comfortable. There was a great selection for breakfast. We also enjoyed dinner and cocktails at the hotel restaurant and bar, where the friendliness of the waitress and the bartender really added to the experience. The city center is easily reachable by tram line 9, which has a stop right at the hotel. Tram line 7 and the metro are also within walking distance. We also appreciated the closeness of Helsinki West Terminal T2 when we booked a morning ferry trip to Tallinn. We had a wonderful stay at Hotel AX.

With two suitcases and no clothes closet, room space was somewhat tight, but in every other aspect, the room was superb.

Lovely hotel with really cool design and art. The rooms were on the smaller size but very cozy and didn’t feel claustrophobic. The matras and pillows were incredibly comfortable 5 stars for that! The location is a newer neighborhood without too much to do around the hotel but it’s walking distance to city center and very easy to get everywhere with public transport from the street of the hotel. The area felt very safe. Hotel staff was very friendly and helpful. Tasty breakfast.

Breakfast was the same every day which was a little disappointing as we staid there for 5 nights (and they had a small verity of dishes) it was quite nice though.

A fancy modern room, but rather on the small side with little space to spare. Nice staff and cool decor, although not all room paintings were beautiful. Good location next to the tram and a couple of supermarkets. Interesting area, too.

The plates at breakfast were ridiculously small, the smallest I ever saw in any hotel around the world. The same were most of the trays so some of them emptied in literally minutes. You had to wait then to be refilled which did happen eventually. The staff was working continuously but there were a lot of guests so it took time. The real problem was, however, the super repetitive breakfast. By the 5th day I gave up on breakfast completely. The variety was rather small and to eat absolutely the same things every single morning : same bread, same ham, same fruit and same sweets was absolutely discouraging. Apart from that it is a good hotel.

Great hotel, in an excellent location with unique design. Loved the whole vibe and the staff was great and incredibly helpful. We stayed a total of 11 days . Our room had a great view and despite the fact that it was tiny it was still very comfortable. The art in the room was amazing and we adored that little detail We had breakfast included in our price . Breakfast was delicious, options were a bit limited but it could be adjusted to any food restrictions or allergies (loved that). The location of the hotel is absolutely excellent. There is a tram that stops right in front of it and goes straight in the center. You can walk to the center and it only takes 15 20 mins to get there. There are shops very close and even a non stop supermarket really close by . The staff was great. Really accommodating and always willing to help.

The room I got was very tiny but that was not such a bad thing because the rooms are comfortable There is no minibar in the room. There was dust behind the bed rest , the cleaning lady took our do not disturb sign and never returned it and at some point forgot to change our towels (but that did not really bother us)

beautiful artsy hotel in the corner of Helsinki city center. a good tram stop within 2 minutes walking of the hotel building. mini market right beside it. I have to give special shoutout to the amazingly helpful staff and the compact room. breakfast was also above standard, loved the fried pancakes and mango/blueberry chia pudding. Please retain them when I revisit Helsinki again.

the toilet is pretty small, bidet did not work. breakfast options can also be improved to menu changes daily so that people who stay more than 1 nights can try other local delicacies. tiny feedback :)

Relaxed atmosphere

Too high prices in the restaurant and bar, to be a off high-street hotel.

The hotel is modern and full of art. Room is very cozy and unique. Bed was extremely good and comfy 10/10. In the room you have all the necessary supplies to make tea, also few books to read. Blackout curtains are electronically controlled, which was extremely convenient. Location is great, very close to the ships terminal.

Would prefer the standard room to be a bit bigger, there is not much room besides the bed. The breakfast didn’t have the biggest selection of foods (however it was still delicious).

The hotel is new and comfortable. It’s right next to the tram station, easy to find and to get around. The staff were all very nice and helpful, easy check in, quick check out. I had a standard room, which has everything necessary. The bed is comfortable and there is a small table and a suitcase stand, also a bench to sit on or place your stuff on. The shower gels and towels are really good quality, compared to other hotels. Overall, perfect value for money, great comfortable hotel. I had dinner at the AX restaurant when I arrived and it was wonderful, delicious and interesting combination of flavors. The breakfast is small, but all the products are fresh and of good quality. One thing I need to mention, as a solo female traveler: the room has a door latch with chain, it’s not common in hotels and it adds a little extra security.

I enjoyed the hotel, so not much to say objectively. To my taste I would prefer to have the opportunity to open the window in the room and not rely on air conditioning only. But that’s my personal thing :)