Staff was very friendly, proactive and helpful. Breakfast facility and selection was very good. Room was clean. The location worked great for us as we were in Ulm for a trade fair. Quick access to public transport (tram) to go straight to exhibition in less than 10 min. Also great access to downtown Ulm and only 5 walking minutes away from the famous Minster and many options for eating. If you come by car the hotel offers underground garage parking at an extra cost.

The only thing you could point out is that the rooms (at least mine) haven't seen a renovation for a long time. Bathrooms and furniture are 80s style. Clean, but just a bit worn off. The other facilities in the hotel are up-to-date and inviting. I do not know however if there are room sections in the hotel that are more renovated (which you often see), so that should not be a downgrade in general. Over all, it is absolutely good value for the money.

Charming hotel in a perfect location just over the road from the theatre / opera house, five minutes' stroll from the station, and five minutes in the other direction from the cathedral. Characterful rooms with wooden interior and a comfortable desk. Nice varied breakfast buffet. Friendly staff.

Bed was a bit narrow and could have been slightly more comfortable, but really, these were only small complaints.

We had a very cool old room with split bathrooms, kind of reminded me of victorian style. Plenty of space, very comfortable. The parking was odd but cool - you drive into an elevator to get to their garage.

You have to pay extra to use their garage. I had thought it was free, but it must have just said "available." Still, would be nice to include parking in the area they are in.

The staff was amazing. Kind and very helpful. The heat was not working in our room and we got a new room very fast. We really appreciated that. More than that, the breakfast was very good, the room was clean, even if we had a street view, there was no major noise that could disturb our sleep. All good. We'll come again

The building was old, it had its particular old wooden smell, but this depends from people to people. My girlfriend noticed it, I didn't :)

Nice location, very central. We got a very nice big room, with a seperate toilet. We had a view on the church. Breakfast was very nice as well. We parked in a parking garage which was a 5 min walk (since we didn't dare to use the lift as was described in other reviews)

No airconditioning (we knew this upfront), however, a fan was provided! Lamps kept flickering somehow.

The location for sight seeing and the Italian restaurant very close. Staff very friendly

The carpet needs replacement and the bath room needs renovation. Room was very small. The underground parking was very difficult to maneuver. Maybe next time will book a larger room

Tv didnt work, No AC or fan, These Europeans need to put in AC as nearly all the Hotel stays in Europe over the last 4 years didnt have it and it is needed, as its Hotter than Victoria Australia these days here

Very nice breakfast, large room, very clean and in an excellent location.

They advertise that they have a bar, but when we got there they told us it has not been open for 2 years. That is a bit naughty !

Very spacious and comfortable room. Amazing shower and everything we needed after a long trip.

Ominous stained chair in the room. Glasses but no water. Little options for vegans at breakfast (basically just bread and jam).

This is a great hotel. Close to train station, restaurants and pharmacy. Nice place for shopping. Many thanks to the MR.Ahmadi- reception employee. He was very helpful and so kind. Exellent service The room was very clean. The breakfast is very good.

nothing