A simple boutique hotel with all the essential facilities includes a proper side outdoor swimming pool & gym facility, restaurant and a simple room with microwave where can heat up food. There’s also a launderette. Free car parking. The LRT to KL centre is only 10 mins walk. The room is spacious, clean & modern with good quality shower products. Food at the restaurant is good - breakfast, lunch, high tea, dinner as well as room services. Staff are friendly and professional. Quietness and safety is very important to me. This hotel meets all my requirement. If there’s a small sofa/arm chair in the room, I would give the hotel a full 10 marks. Actually I didn’t request for it. If I do, I believe the hotel can fulfil that requirement.

Generally haven’t able to find fault with this hotel yet.

In the room don't have college 😭

The breakfast is service and breakfast is excellent . Mr Kumar GM go round and asked everyone how is your stay excellent 👍🙏

Consistency- have stayed in this hotel for quite a few times, the service and the standard of the room have been very consistent. So it met my expectations as it remains as satisfactory as it was compared to the previous stay. Cleanliness and amenities- upgrades of shower amenities and the room was reasonably clean.

Room sensor- was woken up by these automatic electric sensor, the "tick" sound that suddenly turned my room into pitch black in the middle of night gave me a jump. However, the staff acted quickly to turn those sensors off as soon as I feedback the issue to them. This might be an issue for guests who stay only for a night as it kind of already disrupted the sleep. But I was lucky enough to enjoy few more nights of uninterrupted rest. Location- not a very strategic location to anywhere, it won't be an issue if you are driving there.

Hilton Garden Inn covers all the essential expectation. Friendly and attentive staffs. Will do their best to accomodate your request Overall very pleasant stay and experience Good spread chpices of breakfast buffet, good taste and particularly enjoyed their curry mee! Plenty of parking space.

The outdoor view so called lake view isnt that nice really.. dobt expect good relaxing scenary.. but not a biggy Your eyes will caught on first on the car park spaces and probably cobstruction dumping area first. Again it doesnt reallt affect my overall experience rating nonetheless

Mr Kumar ( GM ) All the staff is fantastic service was excellent and staff were very attentive I'm really proud of your all the staff. Mr Vija very friendly, we when for breakfast at the restaurant my son like bee hoon 2 days the Indian lady chef cook for him and send it to the our table friendly and work with heart, and one for the Chinese mgr at the restaurant he's service fantastic. I having problem with booking flight, The amazing guy very patient at the front desk duty manager Indian Mr Vimal he really take lots of effort to book the flight for us, Especially my son is very happy with stay with Hilton hotel Inn Puchong

Food and service

The location was great as I love staying out skirt of town, and I don't like booking anywhere I go with breakfast, so that was not a problem.

I liked the quietness of the hotel and location, The staffs were helpful, The service also is great. The place is very clean The receptionist was very helpful and understanding when we checked in and even when we checked out. If I decide to go back to Malaysia I won't mind return back there. The only thing they need to improve on is the restaurant to open at night especially when you have late arrival.

The room is super comfy especially the bed... it gave me a good rest. The desk is just perfect for me to do my computer music production work. The breakfast serves quality food which is exceptional.

The self-laundry service instruction is a bit uncleared. The sign to the laundry room is not very noticeable until you have to go around and check. It will be good to have some signage. The machines were doing the job well just that it uses lot of 50 cents coins.

I loved the food, both the buffet and in-room dining. Carefully cooked and well plated. Perfect taste! Very clean and the staff are super friendly and bring us each requested thing as quickly as possible. Room is spacious and clean as well. Highly recommended!

Nothing but just a suggestion - have a water filter system in the main lobby for guests to take water anytime. Some bottled water taste different and most of us are familiar with filtered water. Please consider it. Thank you.

Spacious room and very clean. Staffs super friendly and very attentive. Pretty good food too including room service. There's pool and gym (good enough in the hotel) should you feel like sweating out a little. Great day and night view too!

Beds were a little soft but it was still comfy enough to sleep in. The chair by the working table can be a little more comfortable as I was here main to do some work and a good chair would do good. Overall its still a great place to be!

The curtain in my room 903 was dysfunctional since the hook wasn’t attach with the curtain and the end was hanging half way Not aesthetically appealing presentation especially for a room under Hilton group The luggage placement compartment next to the mini bar was stained and not cleaned by your housekeeper The coffee table next to the bed was stained with water mark left after wiping during housekeeping which caused by too wet cleansing material or so