Excellent breakfast, and the same for the rooms; the tram stop to the town centre is right in front of the hotel, and you are in the heart of Lille in 5 minutes. The staff at the front desk are very friendly and professional, and there is a free water dispenser (cold and hot) on every floor of the hotel

The entrance to the hotel's internal car park is very complex, and I don't think it is possible for all cars, ours, a Citroën C3 entered with difficulty

Breakfast was exceptionally good with plenty of choice. Room very nice, quite compact but well decorated and large enough for a few days, bathroom also fine. Location of the hotel was excellent, with tramstop literally outside the door, and a few restaurants only a few yards away.

Only fault was the fridge and claim to have a minibar - the fridge didn't work except for the light inside it (!) and there was nothing in it, anyway!

When checking in the staff were extremely helpful and welcoming. The room was clean spacious and comfortable and very quiet even though we had a tram stop outside we could not hear it. Breakfast was very nice with a good selection of pastries available and also including scrambled eggs and bacon which were perfect. We had safe parking for our vehicle which is always appreciated.

The entrance to the car park was a little tight but we managed ok but i could see it might be a problem for some people.

The room was good, no complaints at all. I didn’t have any meals in the hotel so cannot comment. There is a tram stop almost directly in front of the hotel, it’s only two stops to the central station, end of the line. Very convenient but extremely busy at rush hour times, I once had to let two trams pass before I could squeeze on.

The entrance to the parking was extremely right, while I have a large car I normally have no problems getting in anywhere but I had difficulty here, I’m not sure how anything larger could get in. If you have a large car the best way in might be to go past the entry and reverse in.

Nice hotel, great breakfast service.

One of the receptionists (evening shift) is far from being nice with clients. He easily gets irritated and starts using an inappropriate tone, one feels uncomfortable when asking a question. It happened with me and with another client who arrived at the hotel the day after me. Conversely, the morning shift receptionist was really nice, helpful and professional.

This was a very nice hotel. The room was basic but comfortable and very clean. The staff were excellent and very helpful. Breakfast had a good variety to suit all tastes. Coffee was available 24 hours which was welcome. Location excellent and easy access to the tram. The hotel was an easy walking distance of the 2 main rail stations. 2 good bar/restaurants serving good food close by. I would recommend and stay again if in the area.

Bed was a bit hard but still comfortable.

Decent location, with tram stop just outside, making it easy to get to and from rail station. Pleasant rooms, with interesting decor. A little different from standard budget hotels. Very comfortable bed. Slept very well. Very helpful staff.

Cleanliness not quite perfect. Decor, is nice, but a little tired. No kettle in room. Missed being able to make a cup of tea or coffee.

Breakfast ...relaxed and sufficient. Staff helpful and attentive. Location very good...trams, buses and trains very accessible and regular. Cleaning staff very efficient and no complaints. Reception staff supportive. Timothy was great help and articulate which helped greatly. Kitchen ladies smiling and dutiful.

We had booked in june and hotel had updated web site and room fees. We had booked room with breakfast and there was a small dispute. However, all good.

The room was a very nice size with very nice furniture, very big and comfortable bed ( mattress ) pillows as well. Bathroom with the right facilities, nice TV. Breakfast very good unfortunately not big choice of hot food but it men to be a continental bf. Could be perfect with more choice of fresh fruit and better cooked scrambled eggs!!!

Nothing I dislike really. Nice facilities, great room, very nice and friendly staff. What else could you wish for a nice comfortable getaway!!!

Good location (about 15 minute stroll from the historic centre) and very clean. Staff were friendly and welcoming. Great to have a car park but when they say it’s a tight squeeze to get in they aren’t kidding. We just about made it with our Seat Arona.

Price was very high for what we got but booked early for an Olympics week and accepted the premium. Room was very small with no kettle/ hot drinks (but there was a cold water dispenser in the corridor).