The room we were in was spacious, there is a mini fridge for drinks. Excellent location, 10 minutes walk to Old Port and public transportation. Staff was very good but not all speak English. We had several issues upon check-in that were resolved. Word of advice - I have mobility problems and asked for room on 1st floor. In France the first floor is what is considered to be the 2nd floor in the US. The staff did everything possible and were able to juggle rooms among guests to put me on their "1st" floor which meant that I only had to walk up and. down one flight of stairs to get to street level. The staircases are long and winding because this is an old building. There is no elevator.

Room is "rustic". Needs a bit of updating. Need better window coverings. Shutters are old and almost impossible to close. Street is very narrow and male resident across the street could look right into our room, especially at night! He spent a lot of time at his window. Area is a little iffy but we had no problem. Also bathtub was very difficult for me to get in and out but that's my mobility problem.

The staff makes this hotel. Each is friendly, courteous, eager to make your stay better. I was so impressed. The room was large, comfortable and had charming decor. It is very convenient to the train station. Despite being close to a main roadway, it was quiet. It is easy walking distance to the port. The breakfast was fresh, filling and in a lovely location.

This is only an issue if you have mobility issues. The stairs can be a challenge - my wife had difficulties but agreed that a room on the first floor would have been easier for her.

Good breakfast. Hotel is an art Gallery. Room decorated in Mauresque fashion, very pretty. High ceilings should be good when weather is hot, however in fall it is ok as the bedding is warm. Super nice garden. Centrally located, not far from Vieux Port and even closer from metro station Noailles. Close to Cours Julien with its numerous terraces and bars.

Breakfast options a bit complicated. Some noise in the street some times (people shouting). Difficult to find more negative things!

The Ryad Hotel was the only Booking.com hotel to change the the dates of out stay when my husband became suddenly ill! When we finally arrived the staff was accessible, friendly and helpful. There is a wonderful enclosed garden patio where we took breakfast.

There are piles of trash intermittently on the narrow street which I assume was a city maintenance problem.

The room is central, the atmosphere is cozy, and the hosts are excellent offering essential tips that make you enjoy the city more than a local and less that a tourist. I would say it was one of the best host-experience I recently had...

Value for money is poor. This is not a problem of the specific property, France is known for overpriced hotels, but some things can improve. The room is more shabby than it looks in the photos and for >100 euros per night I think I would at least deserve a proper mattress (it was too soft and definitely not flat). Like most of the city, the street in front is dirty and there are even some strange people around (prostitutes?) which is also part of the Marseille vibe, but don't justify the price. It's like paying a good BnB like a 5 star hotel.

The garden is lovely. A very relaxing space. Breakfast was superb. The staff were really helpful. In particular, Mohammad & Dils (I may have spelled that incorrectly). They are so welcoming and helpful.

We had the ground floor room at the end of the garden and to be honest it was a little too small for us. It is divided into two floors and one of us ended sleeping in the sofa bed downstairs.

Great location. V quiet, 10/15 mins from station and the old port. Had a good room at the top of the hotel with a pretty balcony.

Was surprised that there wasnt any coffee or tea included as there was a coffee machine. The room was on the fourth floor with no lift, but knew that from the reviews.

Location and the vintage mood

Stairs - no elevator - There is coffee mahcine inside room, first day there were coffe capsules, however the following days they didnt put anymore during the cleaning, we have to ask for and then they gave.

The room was very cozy! We loved the location behind the courtyard. The shower was great! They cleaned the room every day and always had someone at the front desk for help or advice.

The guests in the courtyard were a little noisy one morning, but it wasn't too bad.

central location, very charming - not luxe but perfectly clean and very well managed, welcoming staff and delicious breakfast - very good value for family stay

bathroom sink blocked up very quickly - noisy neighbours arguing in the small hours - 3rd floor walk up difficult for someone with restricted mobility so check that before booking