The room was very spacious and comfortable, the location is very central, everything we could reach by foot. Breakfast was also very good, lots of choice & good quality.

The employees working at breakfast buffet & receptionist weren’t friendly.

Hotel is beautiful, personel is kind and respectful, the room was comfortable, bed was great to sleep on. There are bus and train station right in the front of a hotel, that was great, because we didn't have to go far to use public transportation. Bathroom had a shower and a bath, fresh towels every day. Had water heater for tea and coffee to prepare in coffee machine. Breakfast was great, with variety of food, everything prepared was tastfull. It was nice.

The balcony had glass walls which could not be moved to side, so you really do not get a lot of fresh air. Well, the glass could be moved, but was blocked. And there was only one chair with a taburet to sit on. We were three and couldn't enjoy on the balcony in the evening. In the bathroom is only one hanger for towels, so we had to leave towels in bath tub, could not hang them. And there was no toilet brush to clean the toilet, so we spent a lot of toilet paper to clean it. Maybe some forks and spoons could be also added, while there is a microwave to use.

The hotel was absolutely perfect for a small family. The triple room was large and there was a curtain to "split" the room so that adults could stay awake for longer than the kid. Breakfast was very good for France! And the staff was really professional and they made us feel welcome during the whole 3-night stay. Also nice that they had activities, colouring kits etc. for kids.

I think the air could have been slightly better inside - the air conditioning worked but somehow I think it could have been even better. Also the "gym" did literally have just the treadmill, rower, a stationary bike. two yoga mats and four 1-kilogram handle weights. So it is not a gym really.

Good Breakfast and the room size is enough for a family stay and the Balcony was good with the port view. The hotel is very close to M2 metro, T2/T3 tram line which will connect the city easily. Child play area is good with lot of items for kids

Lots of mosquitoes so not able to sleep. I stayed two nights and the cleaning staff started the cleaning when I was away for breakfast so when I come back around 9 or 9h30 itself I had to wait for 30 mins for them to finish cleaning. Though I forgot to put the message in the door but I was expecting them to start when I go out for the day.

The room size was great with the small balcony and nice view, the staff were very kind and helpful, we asked for late check out and it was possible with extra charge we delayed and the staff was very understanding. The location is good directly in front of the tram station and 20 minutes walking to the old port. I liked very much the idea of having coffee machine and microwave in the room, I would repeat the experience

The idea of having amount of money for insurance deducted from the credit card and will be returned after check out .

really spacious room. big balcony. nice side-sea view from the balcony. good wifi. room cleaned daily. comfy bed. nice smelling soap/shower gel/ shampoo. had a shower and bathtub - it was nice to have a bubblebath in the evenings. coffee making machine, and coffee pods replenished daily.

the window to the balcony doesn’t fully open, we could’ve done with some more air coming in. also, our room key had to be replaced daily as it randomly stopped working. don’t think the fridge was working? also, meant to have had a superior room and we ended up on the first floor.

The room was spacious, clean and comfortable. The staff were also kind.

Unfortunately, the elevator and room door sensors were a little out of order. Breakfast would have been better with a salad. I don't know who was responsible, but I had a hard time communicating with the staff about the breakfast-included conditions.

ı liked everything . very quick check in I really admire. Because ı travel a lot some hotels make the customer wait too much front desk. accor hotels are best at check in process not need wait. it was very big room , bed was comfortable , balcony was big , everyday They put 01 litre water free.keetle tea coffee facilities Even chocolate drink for kids.very silent hotel in the center. next there is shopping mall. to main street very easy reach Because there is tram in front of hotel. metro from st charles station comes to the hotel tram post. airport bus to st. charles train station. then easy come to the hotel with baggages.also there is restaurant but I did not try.

Fantastic location, near public transport, spacious rooms, a bathtub, and a shower which can be excellent for families with small kids. Nice-sized balcony and comfortable bed. Good space in the bedroom to work. Good breakfast variety.

They only offer one water bottle daily, which isn't enough for more prominent families. The floor is a rug, which isn't suitable for people with allergies like me.

The room is very spacious, designed in a smart way, the confy queen bed and the daily cleaning services, the good coffee available in the room, the balcony with the sea view, great location close to Les Terraces du Port Mall and Docks Mall, the tram right across the street, the whole new area and the great access to many points of interest.

Just a few weak points: not too much diversity, and no veggies whatsoever for the breakfast, just one small bottle of water for two persons per day in the room, that is sometimes forgotten by the cleaning lady. Indeed, you can always ask at the reception for more coffee, water, mugs, etc and they kindly provide them.