Villages Clubs du Soleil - Marseille

The surrounding outside really beautiful and the staff super friendly

We were on delayed flight couldnt get in touch with the hotel (phone not going through), so we had noone to open the front gate. The area didnt appear safe luckily taxi driver waited for someone who was smoking outside to come let us in. When we arrived to the main reception door it was locked with lights off. We waited around the building for at least 15mins before walking around to look for people (i was also travelling with a 3year old). just as we were about to ring booking.com we found the bar area and the staff there took us to the reception where a guy was "chilling" in the dark on his phone facing the reception door where we were before. I was annoyed as i wondered if he had seen us banging on the door for 30mins.

Spacious bedrooms, good breakfast, nice pool, spa/gym

It’s in a rather scruffy residential neighbourhood and is long walk or a shuttle bus ride to the nearest areas of interest. Breakfast finishes at 9am which is quite early for a hotel aimed at tourists rather than business people. Shuttle bus has to be pre-booked - we arrived when it was due to leave but they wouldn’t let us on (even though empty!) because we had not pre-booked. Rooms are not serviced for stays if less than 4 days. You only get one sachet of coffee per person for your entire stay!

Every day a changing diner buffet of good quality. Breakfast was every day the same but good. Rooms were very spacious and clean. Beds were comfy. We had a lovely stay!!!

The location is a bit out of the center, but it was perfectly for us to park the car safe at the hotel. The free shuttle brings you to a good starting point to start sightseeing the city. The room had automatic and central controlled heating/cooling, not controllable in your room. For us it was a bit too warm at night, so we opened the window.

Everything! - Ideally situated for access to the city with great transport network. - The free and regular shuttle to the tram (part of services offered) - Free and secure parking facilities on site. - Also evening activities on site. Casino night was great; learning about poker game, etc. Lovely fun atmosphere. - The staff with great customer service, going above and beyond. Thank you.

Nothing.

Everything was clean and ok - just what one expects from a hotel. The staff was friendly and the breakfast buffet was very good, with a lot of choice. The shuttle bus was also very convenient.

The large building and spacious hallways and breakfast room gave it a bit of a dormitory vibe. But that was not really a problem - just the common space wasn’t as cosy as in some other hotels.

Staff were friendly, particularly the shuttle driver who had great suggestions for where to go and even showed us how to navigate the metro. Jacuzzi, sauna, steam room were perfect. Loved the pool and other outdoor areas too.

The pool does not open until 10am and closes again at 6pm which we thought was unfortunately early.

The Hotel is in a very secluded area with beautiful gardens and Landscape with secured entry to the grounds. We arrived late in the evening and had no problem with getting checked in. The breakfast room and food was very good. The swiming pool added to the enjoyment of our overnight stay. Room was very clean and very presentable. I would have no hesitation in recommending this hotel.

No direct transport from central station to the hotel and taxi driver would take the fare for a short 2km distance. On the upside its not a long distance to walk.

We liked the SPA and that it is included in the price as well as the breakfast. The room was big and comfortable, everything was clean. Nice outdoor area for kids and picnics inside the village club.

We didn't like the area near the hotel. So, it's better to use navette bus of oublic bus / car/ taxi to go to the city or to the beach. Also, the swimming pool wasn't clean during our stay, but the other day they cleaned it !

We really liked the property. The garden and pool area is great. It’s so good to have outdoor space where you can chill after sightseeing. Loved that they have free parking, that’s so rare nowadays.

Didn’t like the breakfast, quite poor. No vegetables whatsoever! Felt sorry for vegetarians. Also we had a room for three and it was prepared only for 2. Didn’t like the fact they asked me for deposit when we paid a week in advance.

They gave us a too with 3 small beds. We felt like we were in a hostel. The picture shows kind size bed with a single bed for triple. Very disappointed

They gave us a too with 3 small beds. We felt like we were in a hostel. The picture shows kind size bed with a single bed for triple. Very disappointed