Staff were solicitous and friendly. Reception was prompt to assist with an issue to do with pending payment not of their making. Location was perfect for our needs, a few hundred metres from the Gare de Lyon.

The king room with city views was 16 m2 (we knew this when we booked). Not all that spacious given the tariff. But then this is Paris, and other equivalent nearby hotels were similar and more expensive.

Nicely appointed room. Comfy beds. Nice staff. Nice amenities in the bathroom. Good airconditioning. We did not eat breakfast at the hotel as there are many places close by.

There was no where to hang up my clothes. There was an ironing board which was great but it would have been nice if there was somewhere to hang my clothing. Perhaps in the bathroom where the ironing board is located would work?

beautifully decorated; very French;

no bar or public areas offering any service

Staff were exceptionally good. Best breakfast ever. We had one of the largest suites with an in room shower and toilet, which was tastefully decorated. We were 2 minute walk to the train station.

All hotels need to offer an early check in. We would be willing to pay extra for it. The all night airline flight and hellacious ordeal at the airport (3 hour border patrol standing in line with hand luggage) and excessively large airport walking left us beyond exhausted! We purchased upgraded airline tickets to access the airline lounge, but they were closed. We arrived by taxi to the hotel at 11:30 am and checked into our room at 2:30pm, even after requesting an early check in when we reserved the hotel months in advance. All hotels should also have printed materials in the room to order a meal to be delivered to the hotel. We had to run a block away in very cold rainy weather to get food for our first day in Paris.

Cleanliness on point in oh so many ways! Loved the breakfast. Varied and great quality of foods without there being a clear waste of product and perfect for a few days of service. The Jay Paris shower capsules were a first for us and very interesting and unique amenities experience.

We can be very nit picky but this hotel is definitely worth the money. The small details that may have been personal or maybe are to be examined if noticed by other guests: The creaky floor boards in room 505 give a very homey feel in the room however I do hope the floor was sound proof for the neighbors underneath us as I was worried we were disturbing the peace to the floor 4 neighbors. The wifi internet was unreliable for my wife and I and could be an issue if I were here on business. Upon our first night I killed 3 gnats and a small moth in the room. Didn’t really bother me and no reoccurring bugs the next day but it was a small detail that could bother some guests.

I had such a great experience during my stay in Paris! This hotel is perfectly located a short walking distance from great restaurants and the train stations to get around the city. I found the room to be comfortable and clean and the staff was professional and so helpful! Will definitely be back again.

I had a little trouble lowering the room temperature, but it wasn’t a big deal.

The reception staff, balcony, cleanliness was all amazing, helped us with all our issues

The cleaners who kept slamming doors whilst we tried sleeping and one was seen making faces at us, quite rude

The room was small however adequate for our stay

Larger room

Great little gem, amazing service, the room was big, great AC, great Wifi, and super close to the train station

Nothing

It's a lovely hotel, newly refurbished and in a great position. Our room was a good size for Paris and it was lovely to have an actual bath instead of a tiny shower. Very comfy beds and nice that the windows open as well. Good breakfast and the traditional lift adds a good element of old glamour.

As I have curly hair, I'd have liked a diffuser on the hairdryer, but that is perhaps expecting too much. Some other bathroom extras - ear buds / spare toothpaste etc. - would have been useful.