Great location and room. The room was clean and to a very high standard, we were located on the top floor and it was completely silent at night. The hotel is located really close to Alexanderplatz with plenty of transport links to the rest of the city and beyond, there's also lots of food and drink places nearby to experience too.

The bathroom has a stupid glass door which really limits the amount of privacy you actually get, a regular door would be much more sensible.

The location of the hotel is perfect. It's very close to Alexanderplatz, BCC, S-Hahn, U-Bahn etc. The breakfast was quite substantial. The only missing thing thing was hot oatmeal, but it's OK. The staff was very polite and helpful, although I didn't need a lot of their help, as everything was organized in quite a good manner. There was a kettle, tea bags and some instant coffee in the room, which was a pleasant surprise.

The radiator in my bathroom didn't work. The room itself was quite small, but I was travelling alone, so it fit me. The windows looked out on the road, so it was a bit noisy even with closed windows, but I got used to it.

Reception staff welcoming and helpful. Lovely sized room facing Alexanderplatz. Great shower. Nice smell in reception area, just a shame other public corridors etc didn't smell the same

Being disturbed by very loud banging one morning outside my room. Obviously, it was essential maintenance, but no warning or apologies were given. As a solo traveller, it was unnerving as it sounded like someone was trying to knock the door down. Being disturbed by housekeeping knocking on my door 5 times on my departure date. This should not happen as you can check out at 12:00

Hotel and room was very nice and clean. Room was a good size. Hotel was quiet and bed was very comfy! The hotel was close to transport links so could get anywhere in the city. Hotel was also within walking distance of several attractions such as TV tower and museum island.

The area of alexanderplatz is not the best, though it’s good for transport links there are nicer places to stay. Bathroom door was weird and difficult to close, was not very private when using bathroom!

The location is really good, next to the TV tower and to the station that takes you everywhere in the city in 10/15min. The bed is very comfortable and no noise from the outside. To access the floors of the hotel with the lift you have to have a key card which makes us feel a lot safer.

The thermostat did not work properly, the room was very hot and we could not cool it down. The window is very small and didn’t provide much ventilation. We were disturbed by an employee of the hotel who only spoke in German and could not speak English, we did not understand what he wanted as he couldn’t communicate with us. All the communication from the hotel via message was all in German , and we had to ask for an English translation, which we found strange as usually hotels communicate in English. Think the price is a bit expensive for the size of the room, room is very small.

The location is great, and rooms are just perfect with the necessary for the stay. The staff were very friendly but a bit lost sometimes with the indications around the city. Anyway, overall, all good.

Just a small note on the request for the accommodation, as per the confirmation we had booked 2 single beds and then on the arrival we found something different and they asked to stay like that for one night and we have to move the morning after. And I didn't like that the room was not made on a daily basis.

Very friendly staff. Large bar downstairs. Spacious room. Awesome location next to the Alexanderplatz.

One night, one of the guests was so drunk they smashed a beer bottle right on the floor outside the entrance. When I reported this to the front desk, they seemed to think this was mostly normal and OK ("he is a guest here, it's fine"). Allowing this type of behaviour makes other guests feel unsafe though. Perhaps stop serving alcohol when someone can barely walk anymore?

Location: Perfect location; close to shoping malls, train-metro and tram stations, restaurants and bars. Bed comfort: bed, pillows, towels and duvet covers had all good quality and were very soft and clean. Bathroom: size of shower cabinet is quite big. It was also clean.

Small things could be better: - a smell: was annoying me coming from bathroom. In summer time they must check it. - room size: is a bit small. Not much space to move or sit. - breakfast: is not bad but i was expecting richer options.

Location of the hotel is excellent - close to Bahn and U-Bahn, main landmarks, a shopping mall nearby as well. Room was comfortable and clean, wi-fi great every day, even in the evening. Staff at reception very helpful and friendly, as well as staff at breakfast.

I would prefer more choice for breakfast and better quality of coffee. Breakfast was basic and same every day. Coffee wasn't the best, scrambled eggs no taste. For a short stay it was ok, but there is a space for improvement.

I sent several messages to Premier Inn prior to arrival - they replied within the day. Arrived late and greeted with a smile. The room was small but had everything in it and was lovely. The bed was very comfortable. Location was brilliant. there was a free walking tour just on the other side of the block. we came from the airport by train and the station was closeby. Good transport system, near to alot of the attractions, restaurants and shops. Very happy with stay