It's a lower-cost, no-contact hotel concept (you enter with codes and there are no staff) that I thought it was done excellently: The rooms were compact but well designed, spotless and quiet, the bath products were nice, there was coffee and tea in the rooms, etc. We wanted to be near Boxhagener Platz, so the location was also great. Everything was very efficient, so I would very much recommend for those looking for a clean, well run place to stay in Friedrichshain.

Without a staff, there's not a personal touch. But that was just fine for me, as I've been to Berlin a few times before and just wanted a nice place to stay in a good neighborhood.

Perfect location in Friedrichshain and in a quiet back alley. We had a spacious room which looked like a former hospital or retirement home room but restyled really fitting the environment in Berlin. Kitchenette was a nice extra, however only suitable to heat something up rather than cook. Budget wise it was the best catch when we booked last minute and cheaper compared to other comparable places around. Generally, don't expect this to be a hotel but a professionally managed airbnb type of accommodation. Check-in and all other things worked great.

It didn't bother me personally but the walls are really thin and you can hear a lot from other people walking through the building or in the alley. The building probably doesn't have sound insulation as it was never supposed to be a hotel.

The location of the stay was convenient and was surrounded by cute breakfast cafes. The rooms are clean and quiet, with all the necessary amenities. It is really nice that the snacks and drinks were free, I had access to the laundry room and a very good co-working space.

I think I was a little unlucky on one night of my stay. The on-ground response team took time sorting out the safety alarm that went off early in the morning for over an hour. However, I did appreciate that the response on whatsapp with the Numa staff was very quick so you don't feel that you are left alone in the situation.

Great location, so nice that you don't have to spend ages at check-in (everything was done online days in advance!) and you never need to worry about forgetting your keys. The internet worked great, the free laundry was a nice touch, as well as the minibar fridge that had some free perks. The blackout curtains were amazing too! Overall, our experience has been great!

Our only comment would be that there is not proper storage in our rooms, just a few hangers by the entrance. I guess for guests travelling for a short time it's not a problem, but we came with a kid for 10 days AND during winter, so had to basically put layers of clothes and coats on 1 hanger.

Great place in the middle of the alternative Berlin hot spot, which is the heart of F-hain. All information is provided transparently and clearly - neither email spam nor redundant content. High flexibility since the access works via PIN code. No need for keys or cards or reception office hours. The Service team is available via numa app, phone or Whatsapp. Our additional request was solved very fast and friendly. Light-proof curtains for night owls ;) Minimalist stylish furnishing. Very comfortable bed.

There were just some smaller things to mention here. The shower cubicle was quite small and therefore a challenge for tall or curvy people. Some parts of the equipment would need a bit more maintenance, e.g. the water tap was loose - but still working. Still, the whole place and the rooms made us enjoying our stay.

Hotel was in a good location, just a short walk from the U-Bahn. Was easy to get the codes and enter the room, and my room was very large which was great. The staff were super helpful on the app and replied straight away to any requests. I would definitely stay here again.

My room was a little out of the way down a long hallway on its own, which I didn't love walking to at night by myself as it was a little dark. But the hotel is safe and there was no issue with this. The room details said it had a refrigerator, but there was no fridge. I was told this meant there was a mini-bar (water bottles). I was there to run the marathon, so to find this out when I got there was a little annoying when I couldn't keep sports drinks cold, but again no major issue.

Room was spacious, clean, the bed was super comfy.

* When I arrived at my room, the code which was provided did not work. Since there is no on-site staff, I had to call the support team. The call ended with "I will get back to you once I talk with my colleague", though I did not receive a call back, tried the code again after waiting for 30 minutes and it worked. Called them once more to inform that I got into my room, but my call was not answered. * There's no AC, hence it gets pretty hot in the room during heatwaves.

It was my second stay at this hotel, it's a fantastic value for money - it's very comfortable and clean. The welcome snacks are a very nice touch, the quality of coffee and tea offered is excellent. The location is great, close to two Sbahn/ubahn stations, surrounded by lots of amenities. The entry code makes it easy to get in at any time. Whatsapp communication also makes life easier.

Both times I stayed the rooms were slightly overheated and got very steamy in the morning. The lack of elevator from ground floor is also problematic - first time I arrived with a broken leg, second with massive suitcase and I had troubles getting to the hotel floor. I read about another entrance, but it seems to be locked after a certain time. The luggage storage facilities are also not quite sufficient - it was impossible to find a locker big enough for my suitcase and I ended up having to drag it around all day. Some pre-booked facilities would be a great improvement.

It was very nicely organized place to stay. There was a lot of space outside of the pretty and well organized room where ppl could spend time. Very quiet and cosy even though a bit "dehumanized" ;) because all the process of check-in, check-out was without contact with anybody but ... that's great when you compare it to not nice service in some places. Well equipped room. Kettle,tea,coffee,water to drink also make the place to feel more like home. Comfortable bed and curtains in huge windows perfectly protecting from sunlight. I recommend this place!

I prefer smaller pillows but I'm sure that most of guests have different preferences

I honestly liked everything about my room - the bed was comfy, bedsheets and towels were clean, the facilities were new, bathroom was clean, wifi worked perfectly well and it was very important to me. Stuff was helpful and they let me check in a bit earlier;) I liked that there were both coffee machine and teapot in the room. Numa also provided coffee capsules, cream, sugar and teabags. The area around apartments is quite cool - many restaurants and small cafes. And it is actually not that far from one of the recommended landmarks for a visit - East Side gallery.

The only thing I didn’t really like about property that it was a bit of a walk from the subway, but at the same time this situation made me learn how to use e-scooter so I can’t really complain about it:)