Located directly in Little Tokyo of Düsseldorf for everyone who is looking to experience Japanese lifestyle & culture with a subway station in less than 5min of walking distance if you’d like to check out the rest of the city as well. Apart from its location the hotel’s rooms aren’t just really beautiful (modern minimalistic), but also exceptionally clean and air conditioned.

Elevators to the different floors with guest rooms can be used by everyone entering the building instead of using the key cards to ensure that only the guests and authorized personnel can access the floors.

Everything except the stupid, so-called "coffee" machine and the fact that there was no kettle to make tea.

A kettle to make tea. The synthetic powder in those pods tastes awful. Even to be able to make nescafé would be better than what that silly machine can make. Also, the pods are really bad for the environment.

Our room was very clean and bed was comfy. The breakfast was amazing. Personal was friendly.

The spa area would have been nice to enjoy, but every time I visited, no one was taking care of the guests that were not respecting the rules. A group of youngsters were splashing and jumping and the security eventually came, but didn't do much. All other guests, had to leave because of the noise and water thrown everywhere. Pity!

Fantastic location, airco worked really well since it was a warm weekend.

Loud noises in the street at night, not the hotels fault tho, just bring along some earplugs

Excellent location close to main station and all the good restaurants. Staff is superb and beds were comfy.

We were somewhat disappointed to find out that the „small fee“ for guests to use the pool is €15. Also, the amenities consisted of fixed-bottle hand soap and fixed-bottle shampoo-shower gel. No conditioner or lotion or anything. Everything is of excellent quality, but with the limited access to facilities and limited amenities I must admit feeling like staying at a 3star hotel (while paying a 4 star rate).

The hotel is close to the main station and located in the japanese part of Düsseldorf witch is ideal for visiting japanese restaurants and shopping japanese items. If you want more of the old parts it is a bit travel (10 euro by taxi). Most facilities easy to reach and well functioning.

The coffeemachin was an adventure to handle without certain knowledge. There is a very nice poolarea, but it is not that large as the photos indicate. It could be reached only by a steep spiral staircase and therefore callenging for persons with movement disorders. The staff is uneven, some very helpful but others more prone to avoid work.

The hotel is very well located. Many reataurants and shops in the proximity. Walking distance from the train station and other public transport facilities. The staff was amazing. There are diverse food varieties in the breakfast buffet und is definitely up to the standard. The standard room is spacious enough, clean and comfortable. Overall definitely exceeded my expectations.

The heating function on the thermostat in the room was not functioning. It was preety cold during the night. Even after complaining about it the day after no one came to fix it and the information was not communicated to the night staff. I had to go again during the night and complained about it. A very kind lady from the front desk came knocking after a while at our door during the night and brought along an electric heater.

Good location near to train station, 10 minute walk, and the city centre, 10-20 minutes walk. Lots of restaurants and bars very close by. Plenty Japanese themed shops and supermarkets if interested.

Air con wasn't working properly but this seemed to be corrected. Coffee machine didn't work at all. The Spa is really nice but a €15 per day charge is far too much. Its fine for a whole day, but if you fancy a quick swim or sauna it's far too expensive

Excellent location, beautiful and spacious room with comfortable beds. Breakfast was delicious. The staff at check-in and in breakfast room was friendly.

I called the reception from our room to see if a late check-out would be possible. We were willing to pay for it. The lady on the phone answered in a harsh and curt way with only 'No!'. No other explanation and in quite an angry voice. Luckily my husband and I could laugh about it. We joked about it that she perhaps went to military school. My feedback would be to give her some hospitality training :). We know that Japanese hotel take pride in their level of hospitality, so wanted to share this for service improvement. Nevertheless, we will definitely return, because in overall we highly enjoyed our stay.

Location, style, decoration, staff.

When I first got into my room I noticed an opened half full bottle of water on the table so I was worried that the room wasn’t cleaned thoroughly. Everything else looked clean though. When I went down to the reception to report it, the female receptionist, although polite, didn’t apologize on behalf the hotel and didn’t immediately offer to change my room. Instead she told to me to wait until somebody from the cleaning staff would go to the room and check it out. I was kind of upset about it because I had a long journey behind me and wanted to rest. Fortunately her male colleague stepped in and offered to give me another room. The new room was perfect. Thanks for everything.