The staff is very friendly and are real professionals! The decor is has a nice ambiance, modern but makes you feel at home. In the lobby there are complementary treats all day long which makes you even feel more welcome. The room is spacious and has all the facilities you need or think of and the beds are perfect, we slept like baby's ;-). Good size bathroom with enough space to put all your things and the shower is great! We loved the balcony, nice to be able to sit outside a bit. The rooms and the main area's are super clean and everything looked shiny :). Good size tv in the room and enough sockets to charge whatever device you want and WIFI is good. You can see they build/remodeled this hotel according to the needs of modern travelers. Very nice that they have their own parking area below the hotel. The locations is also good, very close to the main shopping street and the old town and as a bonus close to little Tokyo! Breakfast is also very good, lot's to choose from and the chef can prepare your eggs just the way you like them. A very professionally run hotel with a wonderful staff that makes your stay even better!

Exlant location great staff (wesam & hany) new hotel very comfortable and clean great equipment for cooking ,I highly recommend

Very expensive, far from the old city, you need transportation to get there!

Apartment is modern, comfortable, simple, stylish and clean with a functional and minimalist kitchen and all the usual accessories you need. If you need to book a business stay for the trade fair, I honestly cannot think of a better location. 20 mins on the U Bahn and you get to Messe Nord! its a lovely place to come back to after a long day. Staff is helpful and courteous.

The temperature is fixed and cannot be adjusted. The apartment was too hot so I need to open the window. If you are bothered by noise easily then make sure you ask for higher floor. 1st floor has street noise if you open the window.

It’s a great location right in the heart of “Little Tokyo” and the old city centre. It’s close to the Central railway so day trips to Cologne and other adjacent cities very accessible. Breakfasts were great and a wide choice considering that it’s not a hotel . Great laundry facilities free of charge as well as kitchenette facilities. Staff were extremely friendly and helpful especially Manager Ian.

When we arrived and partly unpacked we experienced issues with shower flooding and air conditioning. When the manager was advised and despite that it was a Sunday evening he (Ian) arranged for us to move to another room which was an upgrade as well as providing complementary breakfast for the duration of our stay. It was all handled professionally and without fuss.

The hotel is designed and finished in a modern and minimalistic fashion which is befitting of being in the heart of the city of dusseldorf. The location is very central right in the middle of Alstadt and a part of the little Tokyo district with all of its Japanese dinning spots, and like 2 min walk to aldi supermarket and the main shopping district area. The Suite I was in had all the amenities you may need during your stay from a fully equipped kitchen to a TV seating area and a separate bedroom which was cleaned daily and well maintained. The bed was super comfortable and very supportive. They were also offering a full breakfast buffet service for their guests that lasted until late (12pm) which is also a plus for those who want to enjoy a good meal to start the day, and for those who want to skip this buffet they had also provided free fresh fruits, tea and fresh lemon water by the entrance avaliable throughout the day for any guest. Now the highlight of my stay were the amazing reception staff who were all highly professional and very friendly, showing willingness to provide any needed service or support with any request, they were really the stars of this hotel apartment and this superior service ethic made my stay even more relaxing and welcoming.

Nothing really but if I am to be a bit too picky, I would say maybe they need to be more opt with vacuuming the carpets between guests leaving and guests checking in.

Big Apartement. nice location. near supermarket. near restaurants. clean. and all the kitchen set is complete. the building is quite new.

we couldn't adjust the AC. Becomes too hot in the room. so we have to open the window. ask the front desk, but they can't fix it. And I book 2 different booking codes with two different types of the room. Because I want to stay 3 nights, bit the room was not available anymore, so I have to choose the different type of the room. 2 nights one is more expensive room. But I request to have the same room wothout moving room on the third day. The communication was hard for me to ask give me the room type at first 2 nights. They offer me to upgrade. I agree, being charged for 3 nights. But still get the same room.

it's a big new apartment. and the kitchen all complete. Quite near from Konigaalle. But not too near from Dusseldorf Hbf (1 km) and not yoo near from Alstadt (1.2 km from Apt). you can get some fruits, drinks, and chocolate at the lobby. the reception guy when I check in is so nice.

I originally booked 2 nights, and I add 1 more night (become 3 nights) but different room type. So I ask to arrange the room is the same gor 3 nights. I asked whether I can get room type at second booking. they say con not. can I get the room type at the first booking, but refund sone amount of money. still can not. so I pay the upgrade bid for the second time booking. apparently I have to pay upgrade price for total 3 nights, not 2 nights. The heater is not adjustable, so it was super hot in the room, that I have to open the balcony door.

very good location Super clean very friendly staff very nice breakfast. excellent location perfect for middle eastern ppl as they have shower biddet the suites are very spacious and there is kettle fridge utendils oven everything

the tram noise in the street passing by and is almost all day long maybe only 4 hours does it stop So make sure to reseeve the rooms with the balcony as they are located at the back far from the tram if you are my nose sensitive them stay anywhere and enjoy your stay

Excellent location, 15 minutes on foot from the main train station. Very friendly staff. Extra comfortable bed. Almost everything looks like new. Small apartment, but very handy kitchen, for example there is also a dishwasher or nespresso machine. Free basics: bottle of mineral water, 3 coffee capsules, small milk cream...

There are some essential things missing in the kitchen (for example knife for cutting bread etc.). Once you use all the 3 coffee capsules or paper towel, it will be not replaced the next day. The building has probably some issues with the sewer system, there is sometimes some strange smell in the room and on the corridors.

The location was great. Since we were travelling with a toddler, we wanted a spacious suite with kitchen facilities, and our room was perfect. It was clean, the bed was comfortable and there was enough space for the little one to play around. It's also close to the train station and the shopping area. We wanted to try good Asian restaurants, and there were plenty to choose from nearby, including home delivery. The staff was very friendly and helpful, and we were treated to chocolates and cakes on arrival, which was a nice welcome.

Can't think of anything. We had a wonderful stay and everything met our expectation