The apartment was nice, clean and quiet (as requested).

The double booking and payment of a deposit via their website was very strange. It was not sufficient to book the accommodation via booking. I had to register to their website, then pay 200 euro deposit via a strange web link, and I have not received any receipt for that payment. In order to receive entry codes (no reception) to enter the apartment, I had to go again to their website and check-in online on the day of arrival. I would prefer to pay the deposit at booking and simply receive entry codes via e-mail or booking messenger on the day of arrival.

The room was nicely designed, the size was just perfect for a solo traveler. I had a small kitchen so could cook a simple breakfast. There was everything I could need like hair dryer, kitchen appliances, towels and even tea and coffee, which was nice :) The checkin process was rather complicated on the website when I needed to get the codes (it kept failing), but once I received the codes it all worked perfectly. The location is very beneficial: a few minutes walking to the main train station and at the same time the area around the hotel was quiet. The staff always answered my questions very fast and friendly :)

In general everything was clean but in this area some improvements can defenetely be done (for example the curtains were quite dirty, there was dust on the tables etc). Also it was annoying when the website didn't allow me to upload my documents so I had to send them per email. Booking kept sending me an alarm that my card was declined, although the payment was done already. Another minor thing: it would be nice to have a pan in the kitchen to be able to fry eggs for breakfast :)

The place is very clean. The bed is super comfy. We received a small pack of gummy bears (jelly) :D. The place looked to have everything we wanted. There are indeed no parking places outside (except for the street parking which is quite expensive per hour), but there is a parkhaus near. We left the car there for the night and there weren't any issues.

I booked this as a business travel and I had a few issues with the check-in process. I haven't received the email which should've told me that I need to send a proof of business travel. At midnight, when we got to the place, I realized I only have the code for entering the building and not the one for the room door. I called their support and explained the situation and provided the necessary documents and they helped me and solved the issue. However, after an entire day on the roads, it wasn't fun to wait at midnight for the room codes :(.

like a little home. everything you need is available

self check in didn’t work out. thank God I was indoors and in the cold while try to check in. I had to make a call and they checked me in via phone. But I had to give all my credit card data even the code which is actually not correct. if you booked with no chance of cancellation you have no other choice.

The apartment was clean, kitchen was equipped and the location was in a nice place.

I booked this apartment from on the 2sep to 6 SEP. And on Sunday of it, the staff asked me to check out of the apartment because he suspected I'm gay and friend of mine Came to look for me and we had sex. So he said I violated the LGBT rules without explaining What that supposed to mean. So he called the police for me without any crime or better explanation. I'm still waiting for them to refund my one day Money as the promised.

Comfortable room, close to the Frankfort main railway station and bus stops. Automatic complete window shutters to keep out early morning sunlight and street noise.

There is no provision for luggage storage and later checkout is not available. There are also no other options offered where transport departure and checkout times do not correlate. The area surrounding the property is a bit dodgy. A street fight broke out at the closest traffic intersection one evening around 19h00. As a female solo traveller I did not feel safe. The shower is very small.

The location is great, two minutes from the riverside and the city center. You can walk all over the city center and see most things. The place was comfortable, clean and with all things you need to stay for a few days.

There was a faint smell of sewer from the bathroom occasionally. It went away if you poured water in the shower and toilet and sink but came back again later. Not a big deal but annoying, it seems Franfurt has a sewer smell even in the streets. Also the main railway station is very close to the hotel and there are some streets and places that are sketchy nearby but you can easily avoid them.

From the very beginning, the staff was super attentive, answering all my doubts and actually being able to change my dates last minute due to a national strike in German airports. They answered faster and more efficiently than the booking.com platform. Also, the location was within walking distance of the centre, full of all kinds of food service and the train station. I would highly recommend this place due to its location, features and spotless cleaning, besides service.

Location of this hotel is nice. It is very close to the Main river - you just have to cross a couple of streets. It is also close to supermarkets and some restaurants. We just stayed there for 1 day so it pretty much served the purpose.

1- Struggled a bit to find parking around the hotel. 2- Having a waiting area or couple of couches / chairs in the ground floor can really help. I had to checkout at 11 and I had to take couple of work calls till 1PM. I was just standing in the hallway with all my bags and taking those calls 3- Also as the hotel is on the main road / street - we could hear noise on the streets till late night

Location was perfect for what we needed, value for money was excellent

The heating was turned up extremely high, we couldn't turn this down, we had a coffee machine but no complimentary pods which had been left in other rooms. The cleaner or previous resident had left crockery that had been cleaned in the dishwater, the door had not been opened in a long time which had left a fowl smell if the dishwasher was opened.