Lovely hotel in a quiet location. Rooms are of a regular size - big enough to stay the night comfortably. They are also well equipped and comfortable - the TV has a "cast'" function, so you can cast a screen from your personal device. The bad was comfortable and there were enough power outlets. The location great - in a quiet side street, so no noise in the night. However, very close to U3 (3 min on foot) and a big Edeka, which is open until 21h. Parking is available in the underground garage and costs 12€ per night. Careful - not per day (24h) but per night, which means you need to remove your car at checkout. Since we arrived very late, the staff kindly allowed us to leave the car parked a few hours longer, since the garage was quite empty. However, if the hotel was full and mew guests would be arriving soon after our check-out, this could be impossible. Overall the staff was very very friendly.

This was one of our favourite hotels during our trip. The only downside is the parking situation - you pay the 12€ per night, meaning if you arrive at 22h and check out the next morning at 10 am, you paid the 12€ for 12h only, which is not very affordable. A 12€/24h arrangement would be more fair and convenient, but I also understand the space in the garage is limited.

Very comfortable room, easy to opt in or out of the extensive buffet -style breakfast and for a non - German speaker, all the staff were always very helpful. If you don't need your room cleaned every day, they'll donate an amount to a charity each day you don't use the service. Ideal for a short stay. This trip, the perfect location for my visit to a music festival with good dining and supermarket options nearby and quick access to the rest of Hamburg via the U- bahn, 5 mins walk away.

Nothing. I've been here before and I find it helps make a visit stress free.

Good location near metro/u-bahn that runs every 5 minutes. Quiet street, grocery store and bakeries nearby, as well as the Stadtpark of course. The staff is very friendly and gemütlich! Breakfast was simple, it’s very German - bread, meats, egg, dairy. It tasted good regardless, but the price of €16/person is quite high for what you get. The extensive tea offer and how the “tea station” is designed, is very nice! We really liked the variety of types and flavours. A bit more instructions on how to use exactly would be handy, because I found out later I opened the wrong jar apparently, oops :)

It was very very warm inside: the sun is burning on the windows in the early morning already. With the window completely open it cools down a bit in the night, but then the neighbours across the street can look into the room. The bathroom will basically not cool down at all, as it has no windows. The blankets are very thick and warm as well. I didn’t sleep that well because of the combination of all this, even though the beds are so comfortable! Having a (ceiling) fan in the room and/or blinds on the outside of the building would make it so much bearable; AC unit isn’t even needed then

Our stay at the hotel began with a lovely welcome by the receptionist, very helpful. Best first impressions. The hotel was 2 min was from a bus stop which got you directly into the city center. The hotel was very clean and the room was well maintained. Personally I was pleased to be asked whether we wanted every day clean as the hotel was eco friendly want wanted to save water etc. The breakfast had a great selection of cold foods and some hot foods. All breads were freshly warm as well. If we ever come back to Hamburg, this is definitely the hotel we will be staying at. Very pleased couple.

No cons at our stay.

We had to book a room last minute because our trip from Hamburg onward got cancelled and we had to re-book for the next day. Luckily, this hotel was great! The receptionists were helpful, the room was clean and nice, the minibar had delicious local rhubarb spritz and the breakfast was really good, especially the tea buffet. The location is not very central, but the area is beautiful: it was great to walk around and easy to find food (also vegan options).

The location was quite good and at walking distance to the train station. The staff was friendly and helpful. The room was clean. The minibar and the coffee left in the room were a good touch and reasonably priced.

The bed was not as comfy as I hoped, as the pillows were a bit weird.

The location and neighborhood are amazing. There are great bars and restaurants nearby. You can buy your stuff from very close supermarket.

There is no tea machine (kettle) in the room and you have to pay to drink coffee in the room.

Hotel is in excellent location, in quiet part of the town, very close to bus and metro stations. Rooms are exceptional, quiet, and spacious. Staff is very friendly.

Could be cheaper, but apparently prices were higher for all hotels in Hamburg at the time of our visit.

I was located in the new part of the building, therefore not sure how the other part is. But my room was very clean and well equipped. The reception personnel are fantastic and very friendly. The location was also quite OK as the bus station was just at the corner.

mmm, nothing really.

Bed was comfortable, very good breakfast, very nice and helpful staff

Would like a tea option in the room, could do with a fan or air conditioning option, expensive breakfast (seem to be paying for many options on the buffet, including a huge range of loose leaf teas that were lovely but many probably expire before they are used).