The room was spacious, the bathroom was very small, but very well designed, with particularly good lighting compared to the vast majority of hotel bathrooms; there must have been a ventilation in there (as steam and odours never lingered), but so silent we didn't take notice. Very important for us: the heating was perfect, as there were large radiators and we could adjust them to our need. The windows were quite large (if one goes there for work, I think this is very important), but the curtains did their job well in the morning. The reception staff are nice ald helpful.

The fact that tap water was running with a sensor and its cycle was too short: if you as much as get your hand away to add some soap (about 2 seconds), it stops.

The staff were amazing 👏 very friendly and welcoming! Malony, if you're reading this, I wanna thank you from the bottom of my heart ❤️ you're such an amazing soul..💖 The location of the hotel was relatively close to everywhere! No hassle whatsoever 👌 public transportation was very frequent and easy to get to wherever we wanted to visit. Hamburg is my place to go. Thanks to all the staff members; Latts, Aman and Malony. Sorry if I've butchered your names😬🤭see you again mates!

The kindness of the staff members!

A friendly and quiet neighborhood close to the metro station. The room was clean and comfortable. The reception was efficient and constructive. I enjoyed my stay.

Wifi connection was very bad - I could not make a video call and even sending emails was sometimes problematic. Elevator did not work. Once I came back in the evening the door of my room was opened. Everything in the room was okay, but I didn't like that the door was not closed (the cleaning lady must have left it open).

I liked the location of this hotel. The Stadtpark is so beautiful and so close. Also the city center is a couple of stations away with U3 line. Breakfast was very delicious. Also, there are lockers next to the reception you can use in case you want to put all your baggage and explore the city during the check-out day.

The bathroom was a little bit uncomfortable, legs are kind of stuck between toilet seat and the heating system, when you are sitting. But except that everything was fine.

I enjoyed the quietness of the location. No through traffic. Despite the rather remote location, there was quick access to the center of Hamburg by the U3 train just around the corner. Since I brought my bike to HH with me, I especially enjoyed the location right next to the Stadtpark. It was a pleasure to bike through this wonderful park, along the Außenelster into the heart of the city.

I have no complaints - the only thing that did bother me a little, was that when it was sunny, the room would get very warm. Usually this isn't an issue in Germany - this summer was one of those exceptions.

it was very clean, the beds were comfy, the room itself was good size, check in and checkout was easy, coffee machine in our room (1 euro), it was quiet and we had a parking's pace

maybe the space between the toilet and wall is a little too short (it's really a luxury problem) but the bathroom is pretty tiny. for one night it was good I don't know if we would do that for a week (I used 0.6x zoom at the photo)

I keep returning to this place so they must get something right. Actually, despite certain hiccups, it's very good value for money. They also improved certain things. This time the internet worked like a treat and there was a very good table and nice chair for working. Breakfast is good as ever, staff always nice, and the location both pleasant and useful.

The mattress was just about acceptable but should be changed soon. Very tight bathroom. I could complain about the prices for breakfast and minibar, however note that the place is even good value including breakfast, and if you're on a budget, you can have it somewhere else or buy your own stuff. The room itself is rather cheap so they earn a bit more money by the more expensive breakfast and coffee/minibar in the room, but note the breakfast is excellent indeed and the overall pricing makes the place still attractive.

Value for the money was ok, beds are comfy and room was clean. It's located not in the very centre, but strategically good: in between airport and train station, accessible via s-/U-bahn. Also the area around is pretty and calm, there's a nice park nearby.

They didn't let us have a breakfast with our small and calm dog: in other German hotels we usually could take our dog to the breakfast (once we were asked to sit not on a carpet which is fine and understandable). We pay for the dog and we don't expect special treatment (even though some hotels do something for dogs, like Stages in Prague), but some basic access to the hotel facilities feels just. Coffee in the room for additional money was a bummer.

Fantastic location in a lovely quiet residential area close to the canal and Stadtpark. Also really easy access to a few buses and the U-bahn. We had a superior room and it was perfectly adequate for our stay of 1 week. We didn't have breakfast included as we were visiting family and friends a lot, so ate out or with family all of the time.

It is a shame the bar wasn't open but in these uncertain times, we understand why that may have been the case. This didn't impact on our stay as we know Hamburg very well and always found somewhere to eat or drink.

Room was very big, clean and with every comfort. Free parking is limitedly available on the street.

Shower was really small, although there would have been space in the bathroom for a bigger one. The area is residential and quiet, but it takes half an hour with public transport to get to the city centre.