The staff were really helpful and the facilities provided in the common areas are fabulous. You can use the kitchen as long as you keep it clean, they have a big refrigerator where you can put your food and drinks in boxes with your room number on, they even have a laundry room which we didn't use but I thought it was useful for those who need it.

The rooms were hot and a bit stifling in the summer. There was a fan but it wasn't enough. The area around the hotel is not very safe at night. There are a lot of homeless people. But it is close to the Berliner Tor stop, which is only two or three stops away from the city centre.

From the moment we came in, the staff seemed delighted we were there. We had booked a private room, which was large and comfortable, and the amenities were beyond what I expected. I don’t think I’ve ever seen tampons freely available, for example! And their selection of games, beer, and snacks in the lobby and enjoy-now-pay-later policy helped us to have a relaxing, if short, stay.

The singing fish in the bathroom had dying batteries so I couldn’t finish jamming to “It’s Raining Men” while brushing my teeth! (it’s a great place you should stay here)

The room is big and the bed is very comfortable. The shower is great, but they could improve the lighting. The hotel's facilities and staff in general are great and the location is perfect, 1 stop from the hauptbanhof.

The only thing that bothered me was the pillows and the noise. The pillows are very weird, it looked like a pillowcase with a sheet balled up inside, I tried using it folded, or two and nothing worked, very uncomfortable. My room was facing the avenue and the noise ended up bothering me more than I expected, but nothing compared to several children running down the hall going back and forth at 6 am, with their mother yelling at them.

Very friendly staff, the hotel is located only 1 stop away from the main train station. Very well located close to supermarket and places to eat. Only 5 stops away from the city centre with public transport. The breakfast buffet is no waste plastic free . The entire concept is very ecological. A friendly and familiar atmosphere. I felt relaxed and comfortable! In the afternoon you can help yourself, bread with peanut butter or chocolate spread and infused water for no extra charge!

The breakfast is really impressive. The staff was extremely friendly and attentive. The room is fine with special decoration and light.

My window faces right towards to open yard to the entrance. In the evening when people gather around and talk, it's really loud even with the window closed. The staff helped me to ask the guests stay quiet but overall it was not so pleasant for a light-sleeper myself. The location is slightly tricky. Though it looks quite central but the neighborhood is actually a bit ... don't know how to describe... when I first arrived in the late evening, I didn't feel 100 percent safe on my way to the hotel. (Though it's relatively safe, I must say. It's just a feeling.)

The hostel is amazing - the staf is very helpful, the structure is just perfect - there are washing machines and dryers available, and they offer you free laundry detergent =) the breakfast is superb and the structure of the place is general is excelent - if you want to, you can have a lovely time without leaving the hotel! I totally recommend it and would be back anytime!

The only bad thing I have to say is that our room was a little noisy, because it was close to the leisure area. However, I must emphasize it was not at all disruptive for my experience!

The breakfast was awesome!!! We could make fresh waffles and they tasted great. The room was very quiet and super clean. The beds and pillows were comfortable and the room had more space than many hotels I have been to. They also had a free locker where I could put my valuable items on the checkout day, which was super helpful and many hostels do not provideer.

the neighbourhood was a bit scary at night, but nothing too bad.

I stayed there for 3 weeks for my language course at the Goethe Institute. It is very close to the institute, 8-10 min by walking. The staff was incredibly helpful and the location is very central. The room is always clean and the bathroom is also great! From the hotel, you can pretty much walk everywhere! There are two markets nearby and U-Bahn connection is also very close. I'd recommend this hotel to all my family and friends!

This place is great, especially like the vibe of reception and the breakfast buffet. Staff are really friendly. If it was just us, or younger backpackers, travelling for work etc then for the price we can highly recommend it.

The only issue is the room has no AC and with an 8mo child in 28 degrees this is not ideal, we would have booked elsewhere had we known as the fan they supply really doesn't help.

funky and functional. clean and comfortable beds. very good breakfast. nice area to chill in the evening.

check in took a while and was fiddly. tried to check in online prior to arriving but could only do one room and not the two I had booked. Finally, not really the hotel but the walk from Hamburg Hbf at night is not advised. many drunks, drug users using hard drugs in full visibility, homeless people and dark areas which made the walk feel unsafe with children in tow. the daytime walk was fine.