Great hotel, great staff. Excellent and stylish hotel, very clean comfortable and quiet room, great and full breakfast (as well as the place), free underground parking. The behavior of the staff impressed us and made us feel as welcome as we feel when we are greeted and hosted by our dear friends. All the staff were impeccable but we would like to give special mention to SIMONE. Sensitive, friendly, with excellent knowledge and targeted answers to our questions, ready to help us effectively. She made reservations and found us places to eat and visit. Simone, thank you. I highly recommend it.

Οne or two hangers in the bathroom

We loved this new renovated, clean and cosy hotel! Nice hall, big parking, spacious room with a compfortable bed and coffe machine, frendly staff at the reception and restorant. Breakfast with a good variety of dishes (special thanks for the hash browns!), delicious fresh pastries, good coffee and fruits. We thank the hotel for making our stay in Heidelberg pleasant and comfortable!

1. The washbasin tap is made inconveniently and far from the sink, so when washing your hands you need to be very careful not to touch the sink Also, the heated towel rail under the sink is located inconveniently and interferes with access to the washbasin. 2. It would be nice to inform your giestes that the baverages in the frige are free of charge

Very nice, brand new and stylish hotel located at a stone throw from the old town.

The location was great with nearby restaurants and shops. Parking is possible at a secure garage below the hotel for an added fee. Our room was small (two double beds) but comfortable. Breakfast was average, and staff courteous.

Rooms are equipped with a watercooker and instant coffee packets. A coffee machine would have been appreciated. Although comfortable for a single night, we probably would not have extended our stay given the limited ammenities of the rooms.

Excellent hotel, clean room, delicious and varied breakfast. But most of all I was impressed by the hotel staff and I especially want to mention Elias Yilmaz - he is so friendly, responsive, ready to help with any request. Such employees determine the style and brand of the hotel. We'll definitely be back soon.

The breakfast on the room was tiny tiny and really not good value for money, really a shame to spoil a very good product with a poor assessment of clients’ needs. Also, making guests pay for a bottle of water in the room is ridiculous at this price point. I have been in many Hilton and similar for business travel and could not remember such issues. I still trust the brand and presume this is an individual and exceptional case.

New clean hotel, the interior design is very nice and comfortable. The breakfast is delicious and has a variety of different options. The sitting area outside the hotel is amazing. The room is specious.

The shower curtain is not appropriate that the water goes out. The TV Channels are all auf Deutsch and so minimal.

There was a bus/tram stop right in front of the hotel. Easy access to main train station and the old town area. Room is comfortable and nice

Some hiccups during check-in, but another staff member managed to sort it out for us. This is Hilton, so i was a little disappointed, but the service recovery was good.

The location is fantastic, and it was close to public transport. We ate on the restaurant 2 nights and the food fantastic.. The restaurant and foyer area very impressive.

There wasn't anything to complain about, we stay in the Hilton a lot, and it certainly lived up to its name.

One of the most silent hotel rooms I have stayed at. Good variety of breakfast choices.

We needed to ask specifically for a plain water at breakfast. When asked, a small glass was brought. I would have expected water to be an obvious choice for many guests, especially kids.