Everything. It seemed to be a shame that I was staying there on my own. And I did not have time to use the bath. I had a look into other rooms through the open doors and the all looked great.

I just wanted to point out that the windows high up can be opened completely. Which is NORMAL for Germany. However, people from ie the UK are not used to this. They are used to over the top health and safety rules, as are other nations. And Heidelberg brings out emotions. Good and bad. Romance. Rejection? People drink a fair bit in Heidelberg (wine!!!). I guess some people stand at those windows, basically drunk and disinhibited. I think it would be wise to put some sort of lock on the windows, so one can open them for air, but not accidentally fall/jump out of said windows.

The hotel is located within walking distance from the old town in a very nice building. It has quite a nice style inside and is cosy. My room was equipped in everything that may be needed during a short work & sightseeing stay. Staff is very kind and speaks good English. Breakfast buffet is rather modest but fresh & tasty.

I am struggling a bit with evaluating the cleanliness in this hotel. On one hand sheets and towels were fresh and clean, restaurant was also super clean but at the same time the toilet was surely not deeply cleaned before my arrival which was clearly visible with a bare eye look. Window shades had quite a lot of dust in between their parts. Although the rest of the room was clean, such things make you question if they were indeed cleaned before your stay or they just look like they were.

It’s located close to the old city, the tram is nearby also but it’s a quiet area also. The reception staff were exceptional. We needed some medical assistance which isn’t easy for American visitors. They made several calls and found a doctor that could see us right away for an examination and to administer a precautionary vaccination. The reception staff showed us where restaurants we were most interested in were located, summoned taxi several times and assisted with luggage. They did all this with smiles and fun attitude. Mariam, Jessica and Monica made our 4 night stay exceptionally fun and we will stay at this hotel on any future visit.

Location from the airport and the facilities . It's so huge that you don't need to go out of the property . Beach is also just very near and clean !

The "SPA" inside the beach . It's a big scam.The work done is not worth the amount you paid and obviously, they are not professionals . So my advice is , don't do any spa or massage /manicure there . The food at the buffet restaurants . Not a lot of choices , it's the same every single day and some are recycled for the dinner time . But the quantity of the supply is endless though .

Location is superb, finding parking on street was easy and for a Saturday night stay is free on many surrounding roads. Hotel very comfortable, nice fridge and kitchenette in studio. Only reason for not giving high score for staff is we arrived after hours so was self service to access hotel, bit that was very straight forward.

The only grumble is the odd shaped bath which meant showering was a bit awkward. The ordinary double room just had stand alone shower which would have been better.

Stayed one night in the 'Studio' room because we also wanted space and kitchen utensils. The room didnt dissapoint - it was very spacious and exactly what we needed. It was a top floor room and lift was working just fine. Internet worked no problem. The property is in a quaint, nice neighbourhood with supermarket (Alnatura) just round the block. To the town centre and to the beginning of the old town was 5 min (easy) walk. We asked for late arrival, parking spot booking and for room heating - all were met with prompt replies from the reception no problem. All in all, really no fuss and we would definitely be happy to stay again.

Its not the hotel's fault - just that the parking area was a bit tricky to locate. Google-map navi worked anyhow.

Our room was large, clean and well-appointed with a fridge, stove, microwave, pans and utensils. The hotel staff were very friendly and helpful and let us store our luggage at the hotel before check-in. The hotel is a 5 minute walk from the main shopping street leading to the old town centre of Heidelberg. It's about a 20-25 minute walk to the main old town squares and the start of the walk up to the castle or the funicular station. It is also a 10-15 minute walk from the start of the Philosophers' Way if you go from the end by the Theodor-Heuss-Brucke bridge (which I would recommend for a gentler climb up).

Good location, 15min walk to train station and 15min to the university campus. Big room with three windows.

The cleaning is scheduled once in two days. We are ok with vacuum and replacing towels every other day but at least trash should be removed daily. We also needed to remind the reception to send cleaners to our room: one day they didn’t come when supposed to.

Very friendly staff. Quiet location near some restaurants. Very clean and well appointed. A bit of a walk to the old town approx 10 to 15 minutes walk. Room was very spacious. More than most we've been in. A portable Air conditioner in the room was very much appreciated. They offer a lovely breakfast but we didn't take up this option so cannot comment. Would highly recommend.

Maybe would have preferred to be a little closer to the old town but it wasn't a big deal. It was a lovely hotel with great staff.

The hotel is clean, well located, with easy access to public transport and the tourist area. The area is very quiet and the services offered by the hotel contributed to our comfort. The hotel employees were very kind, and when, unfortunately, we lost the access card, they helped us promptly.

The breakfast was ok, but it would have been good to have salads, more vegetables and foods with a reduced calorie content