Excellent location for the arena 10 minute walk. Friendly staff. Comfortable rooms. Excellent bathroom pod with very good hairdryer ..bright. .full length mirror in bedroom. Comfy and clean. 10 minute taxi to the cathedral or 2 minute walk to tram stop.Very happy with our stay. Would highly recommend if you have a concert or even staying for a shopping weekend in Cologne.

A bit more choice for dinner would have been great. Breakfast - nice buffet ....perhaps more 10 to 12 euros and not 15 per person...but nowadays it is what you pay.

The staff were fantastic and really accomodating - I managed to get an early check in around 10am despite check in typically being in the afternoon. The hotel was generally quiet and super comfortable.

I thought that the breakfast was a little overpriced for what it was in terms of range/quality. The pillows weren't very firm, it would have been nice to have extras kept in the room.

Great location, right next to the tram and and train station so very easy to travel anywhere. Its only a 30mins walk to Cologne central, a nice walk across the bridge. Hotel staff were very friendly, easy going and we received great service from them. The rooms were standard, you get what you pay.

The AC is automatic based on outside temperature- even though the windows were open it did feel a bit stuffy in the room. Also would be great to have tea facilities as stated when booking.

Nice quiet hotel with a lovely atmosphere and very friendly staff. Very comfortable beds. Perfectly located for our needs (visiting family)

Although the location was perfect for us, beware it is very busy outside with trams and trains running all night. Soundproofing is great but you might have a problem if you need to sleep with the window open.

An ordinary, not very new hotel. Located quite close to the center, there are not many bars or cafes and shops around. It's a 20-25 minute walk to the nearest one. The room is normal in size, very compact bathroom. View from the window of other hotels. Quite quiet. Big table.

No kettle, tea or sugar. There are no food stores around. No water in the room.

The staff were exceptionally friendly, helpful and welcoming. The bed was the most comfortable bed I have ever slept in!! Also, the location of the hotel was within walking distance of where we needed to be so that was very convenient. Additionally, the breakfast was quite plentiful and varied.

Although it served our purposes wonderfully, the room was a bit on the small side. There was only one outlet for charging electronic devices and it was in an awkward position on the wall.

Rooms not size, breakfast very nice..

I'm a smoker. During ckeck in Receptionist said to co worker in German that I smell like smoke but as a insult.. This does not mean I will smoke in room. I travel lots and never smoked in any room. Next time Receptionist should know not only her understand German!!! Either way, I'm paying for room, not insults...

Very good breakfast, friendly and helpful staff. A very short walk away from a tram stop that takes you to the centre. Comfortable and quiet rooms guarantee a good night's rest!

The charging points are a bit far from the bed, so you cannot charge your phone overnight if you want your phone right next to you. But it wasn't a big deal for me.

Breakfast was ok but I am not really impressed because slice bread was missing and I paid for the breakfast but due to system problem every MORNING I have to show my invoice look its paid something wrong with system

even though it was December, the room was warm even without air conditioning on.

The fact that it was a double room but separated beds/mattresses and that the curtains didn't block the light completely was a turnoff.