Despite the fact that this is an 'automated' hotel, i.e. has no reception and requires self-check-in/out, the room was far beyond basic. It is very modern, has Coffee/Tea making facilities, bathroom shoes, toileteries, etc. Tiny little things makes the stay as being in a family run hotel. The location was excellent, the ouside was not loud. The room is small, but I never had the feeling that it is too small, however I was alone with small luggage, a couple being on world tour with two suitcases each will get into troubles.

Bed was too soft for me. No Kleenex, Prices of the vending machines incl. Coffee were too high. Me personally I am not fan of 'open' showers, as they tend to flood the bathroom.

The room was perfect and it was so conciderate that there was a package on the bed waiting with earplugs, travel sewing kit, nail file and cotton buds.

I couldn’t get the air conditioning to work and it was very cold in my room and I recommend putting the ”do not disturb” thingy on your door, if you don’t want the house keeping knocking every 15 minutes haha.

Friendly staff, comfortable bed. Clean room.

Pretty loud outside. But that's the price you pay for staying next to the Platzl. But the windows are pretty tight and they had air condition in our room.

the location is very good.

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Rooms were very compact but clean and comfortable with a very modern Scandinavian vibe. Bed was comfortable. Note that the rooms are on the smaller size and perfect for a solo traveler or a couple. the location is amazing, right by old town and the famous beer gardens and Marienplatz is a 5 minute walk. it’s also close to a lot of high end shops and good restaurants. location can’t be beat!

it is a completely digital check in - you must have the code to open the front door, you check yourself in and out using their touch screen. in the daytime there is someone sitting in a room but unless you are okay with no front desk this was challenging initially because I arrived late at night. however the concierge was responsive on WhatsApp. The room heater was under the window so the room was always a little cold even on full heat as the heat escaped through the window. Heater wasn’t on when I checked in so initially room was ice cold! luckily I found out how to turn on the heater.

Design, cleanness, Location, very good bed

Location location location. This hotel is a phenomenal location. Room was very clean, has air conditioning, and is right near so many good venues. The staff was great, and I would come back here in a heartbeat.

I have no complaints at all.

Location was excellent! Room was very clean and comfortable. No noise issues despite being right close to the action.

Check-in process was a little odd with the request to leave bags unattended in the foyer. I never figured out how to have breakfast.

There is no better location in Munich, except the posh and very expensive luxury hotels. Small rooms, very clean and comfortable, with all necessary amenities, including slippers. Everything is new and spotless. The tea and coffee pot with complimentary coffee and tea was highly appreciated. One should be familiar with technology and should not expect a receptionist answering to questions or queries.

Great location, close to everything and the staff was very helpful. We arrived early and they were very accommodating with our luggage. Beds were comfortable but pillows not so much. overall, great experience.

pillows!