The hotel is ideally located close to the main station and an easy walk into the sites in the old town and many restaurants. The reception staff were helpful when we had the problem below. The Happy Hour at the bar was most appreciated after a day of walking around.

The hotel seemed to have some minor maintenance issues. Our room was missing the block out blind, one of the mugs was badly cracked and there was a lot of damage on the walls from people's suitcases. We were allocated a different room. I hate the single bed quilts on the big bed for a couple. There was only a small shelf next to the bed.

Close to train station but a bit far from the Christmas Market and restaurants. Relatively large rooms. Kettle in the room.

Breakfast - limited choice and poor quality of everything compared to other hotels (eg. Motel One). Definitely not worth it. Stayed 3 nights and had to have my key reprogrammed 2nd and 3rd days. Confusion after checking out - Received email from hotel thanking me for my reservation and providing info on my upcoming stay. Turns out it was sent in error but caused unnecessary stress about being double charged and wasted time (to resolve).

Ideal location for city, 5 minutes walk away modern hotel Staff friendly and helpful Use premium inn all the time in uk but this was the first we had used in Germany Would consider using again if in area

Bulb in shower cubicle didn't work but we did report this to reception, it wasn't changed during stay Hand soap AND shower gel had ran out before our arrival while we reported and was changed but this should have been checked as room was prepared High bathroom sinks so if shorter person could be interesting Marks on bed sheets and hand towel on arrival No air conditioning, some rooms over look train station so can be noisy if have windows open but the noise didn't bother us but some might find it annoying

Had a great stay here which was easy access to the train station and sights. The room and bed were very comfortable. Reception informed that housekeeping service isn't automatically done unless requested. No issues with that as throughout my 3 nights stay, I didnt need it at all. There is a safe and kettle. Hotel was very quiet and I didnt see many other guests.

It would hv been great if there was a fridge. Otherwise, you can get ice from the bar.

The staff was very helpful and friendly. The room was pretty nice. There were some scuffs on the walls and the room wasn't huge, but it was far better than I expected for what I paid in a great location. I don't speak German well, but that was never an issue. Jonas was really attentive at check in and made sure I knew that though cleaning wasn't automatic, they were more than happy to provide anything we needed. The shower worked well and was adjustable. I was pleasantly surprised by how quiet it was on a Saturday night

There was some construction in the elevator and some minor scuffs in the wall of my room. Nothing truly worth a complaint.

Clean comfortable room, mattress and great shower. Nice big bath towels. We appreciated the wonderful welcome we got at the front desk. We arrived a bit early. The woman helped place our bikes in a safe room and kept our luggage behind the desk until it was time for check in. The cleaning lady in the lobby was so cheerful and helpful also...doing a great job keeping the place sparkling.

Room was a bit small but certainly.livable for a night or 2. Sadly there was no outlet beside either side of the bed. Air conditioning was not cold but acceptable in cool weather.

No nonsense Premier Inn, conveniently located near the centre of town. Room is modern, I do like the way Premier Inn style their places so no complains there.

Parking is tricky and pricey. It was booked out when we arrived, so we were sent to what looked like an abandoned lot nearby the train track. Still had to pay €12 for parking among the rubbish. Location is by the main station, which is convenient but let's just say that the people roaming outside are not coming out of the opera house...

+ Very good location - close to the metro, central station and to the city center. + Very good noise insulation - despite the hotel is on the train station, there is no any noise from the trains. + Comfortable rooms and beds. + Fantastic breakfast. + There is an option for leave the luggage after check out/before check in.

There is no any fridge/minibar at the rooms. -There is no daily cleaning of the rooms, but it was not issue for us.

Staff, especially night reception Alex. We had a very stressful trip due delays. Alex greet us as late arrivals and was a pleasure to meet a pleasant smiling face. Service was exceptional, we had some drinks before going to bed to de- stress and Alex helped with some great advice about the city, what to see and what to eat. Above and beyond service.

Room size adequate but pleasure give more space between wall and bed. This was possible but design didn't allow.

Very comfortable bed, the room was good size for two people. The shower was great and room was really clean. Staff were very helpful when we needed a remote for the tv. The location of the hotel was great, short walk to the main train station and easy walk into main historic destinations.

Our second stay at a Premier Inn in Germany and it seems like the same reoccurring things, such as, air conditioning could be better and no English channels on tvs. But not a big issue.