We spent two weeks in Bavaria during the Christmas market season and this was one of my favorite hotels. I expected it to be the most "American" of all the hotels I booked, and it kinda, sorta was, but it far exceeded my expectations, as I rarely have the pleasure of staying in such a nice hotel in the U.S. The staff were over-the-top friendly and accommodating, the room was posh and had a great, spacious bathroom, the breakfasts were out of this world, and you couldn't have a better location to get into old town to see the markets, museums, and artisan shops. The hotel is on a very busy thoroughfare and there is constant traffic noise when the windows are open, but you wouldn't know it when they are closed. They seemed to have put a lot of effort into noise-proofing the rooms. Overall, it was such a nice stay that it was a bit of a disappointment to pack up and leave. I would happily stay there again.

I really can't think of any cons aside from the traffic outside, but that didn't affect my stay in the slightest due to the noise-proofed windows. This might have been the only hotel that didn't allow us to check in early, but I don't fault them for that, as they were completely booked (and they have no obligation to do so); however, they held our luggage for us in a safe place and our room was ready a few minutes before check-in. They were also willing to hold luggage after check-out so you could continue your sightseeing.

we rented a room on booking, when we arrived at the hotel we were asked for extra money (20 euro guarantee) nowhere in the hotel policy was such a thing specified, in addition I travel with 2 dogs, one of the criteria for which I applied when I searched for a hotel that accepted pets, in the hotel policy nothing is clearly written about paying for pets, I had a very unpleasant experience at this hotel. In addition, in front of the hotel there were a lot of dubious people who were drinking alcohol. For a few hours of rest I had to have endless discussions with the receptionist. I don't understand why Booking accepts on their platform hotels that provide incomplete and erroneous information on their platform.

the rooms are clean

The hotel is ideally located near the station and old town, with easy walking access to all the main attractions and restauraunts. A special shout out to the front office girl called "Tara" who changed our room to a better one where the windows could be opened, she was very friendly and helped us a lot. We did not have breakfast at the hotel, but the rooms were clean and the bed comfortable. Although we did not visit the gym and sauna facilities, there were open to be used.

Nothing to dislike....everything from location, cleaniness and mainly the staff were awesome.

Perfect location if you are using train transportation. Directly across the street from the main station. Also very close to the Handwerkerhof area with small medieval shops and restaurants. From here it's an easy walk to the center of the old town area with the castle and many beautiful bridges, shops, restaurants and churches. The room was nice, comfy bed and breakfast was very good. Staff was helpful calling us a cab and allowing baggage storage before check in and after check out. I can definitely recommend.

The location is very convenient but also draws a bit of a seedy element because of it's close proximity to the train station.

Everything about our stay was exceptionally good. Would thoroughly recommend to family and friends and if we return to Nuremberg would be our first choice. Staff were very helpful a special mention for Tara who was working the bar when we first arrived. She took a lot of time showing us on a city map the local attractions which although we have been to the city before proved very helpful.

The restaurant was not open. Would have liked for it to have had a meal, especially when the weather was not very pleasant. The room was quite warm and at times too warm, and as we were at the front of the property could not have the window open due to the noise of the traffic.

We are a family of 4, so 2 adults and two children 7 and 2 years old. I'm not going to say anything about the price as everyone has it's own price range. What we liked: walking distance of the city centre, the train station is on the other side of the square. It is a busy square but we didn't fell like it was noisy. Breakfast was amazing, everyone is very nice and kind. The lady at the reception was exceptionally nice, Thank you Tara! We came on Easter Saturday and extra to the little pack for our children they gave them also some chocolate bunny when we left on Sunday which was a very nice touch and our children absolutely loved it. The last thing to mention is that the view from our room was lovely, again children were really happy.

Parking is at the train station and is payable. This is written clearly on the booking page. Room is probably too small if the kids were bigger or teenagers.

The room we had was nice, the high ceilings made it feel larger. The Breakfast offerings were amazing every morning. I also tried the room service which exceeded my expectations. Also the Hotel is near the main train station and not far from the "old town" area. Everything is within walking distance.

The only issue we had was originally we were given the wrong room type, but we brought this up and they quickly corrected it, way exceeding our expectations.

First and foremost, the location. Perfectly located at the edge of the city center and easily accesible by car/ taxi or public transport (just across the street). Within a few minutes walk you will reach the city center with all shops, restaurants and bars. And the airport is only a 25 drive away. The building is quite nice and the interior is decorated in a very modern but chic style. The staff is very friendly and speak multiple languages. The rooms are quite spacious and luxurious with beds that sleep wonderful. The bar is very nice, with a wide range of options in cocktails and wines. During our visit, just before Christmas, the decoration was beautiful and gave a warm Christmassy vibe. Definitely recommended.

Nothing actually negative, however a bit pricy. Especially the bar, where the cocktails and wines are significantly more expensive then in the city center.

Location was brilliant, close to the transport links, with a direct train link to the airport and the hotel is only a 2 min walk from the train station and only 1 min walk to the centre. Beds were really comfy, rooms were really clean, overall great.

The breakfast offering wasn't to our taste so we went out for that. There is a beautiful bar downstairs however more could be done for it to really feel like a bar as it felt more like a waiting space.

The hotel's location was perfect, and conveniently situated to allow easy access to nearby attractions and amenities. Their welcoming demeanor made us feel at home immediately. They went above and beyond by presenting a thoughtful gift for our baby and dog. The breakfast was another highlight of our stay. The spread was impressive, catering to various tastes and dietary needs. In conclusion, our stay at this hotel was outstanding. It's a perfect choice for families, including those with young ones and pets. We highly recommend this hotel to anyone looking for a comfortable and welcoming place to stay.