We absolutely loved being here! The room had a good size, it was clean, nice view to the sea, clean pool, nice bar and dinner place, had a nice balcony, big king bed, so with our son we had a good night sleep together. The breakfast was great, many delicious food could be eaten. Cleaning was done every day, nice and tidy. Let me mention the receptionists who were AMAZING! My son became sick with a virus on our 3rd day and they gave a lot of extra help for us (extra cleaning in the room, allow to bring food upstairs as he was weak to go down to eat, advised about pharmacy, called doctor and every day after his recovery they asked how is he feeling etc...). It meant so much for us, we really felt you CARE, Meltem, Alexandra and Angie, thanks so much again for your hospitality, thanks for getting know you and hope to meet you next year :)

Only one thing, that the bathroom could have been bigger but it was still OK.

Rooms are lovely and spacious and very clean. The staff were always very helpful with regards to local buses and water sports, and very friendly & welcoming. Our flight home was late at night and we were able to have showers in one of the suites after checking out and spending the day at the beach.

Easy walking distance to the old town but we didn’t realise when booking it was right next to a street of bars and strip clubs. There appeared to only be one iron in the hotel, it would be good if these were included with the room so you didn’t need to ask for it each evening. We didn’t use the pool but it always seemed to be busy.

Honestly, the front desk staff made our stay 5 star. The pictures you see online are from the very best they have to offer, but you probably won't see those rooms. Alexandra and crew were friendly, provided outstanding customer service and were instrumental in our various plans to see the island with helpful and spot on recommendations. Above and beyond service! They all deserve a raise!

Although I believe our room was considered "premiere" it was a little smaller than I thought it would be. Because of the heat at the time, they fitted the bed with a single sheet. No bedspread, just a sheet. We enjoy sleeping in a cooler environment so when we cranked down the AC that thin sheet just wasn't enough. They did provide us with a small blanket upon request. The sight of the "Kinky Strip Show" right next door was a surprise.

Breakfast was very delicious and versatile. Location is super convenient. Staff are very friendly and helpful.

The room was obviously not cleaned well. Sure the sheets were changed and the toilet was scrubbed. But everyday we would find bits of sand and rocks from the day before, still in the same place. The shower was also not being cleaned, as some strands of hair would still be there the day after, and the glass of the shower had huge shampoo stains on it still there day after day.

The location was excellent, handy to lots of shops and restaurants and across the road from the beach. It was within walking distance from the Old town. The breakfast was a buffet with lots of choices. If you didn't want breakfast at the hotel there were plenty of close by options. There was a convenience store across the road for snacks or other necessities

I recently had the pleasure of staying at the Mercure Hotel to celebrate my girlfriend's 25th birthday, and I can't express how impressed I am with our entire experience. From the moment we arrived, Meltem and Alex, the incredible staff at Mercure, went above and beyond to make our stay truly exceptional. We were warmly welcomed at check-in, and they even surprised us with a room upgrade, which made the occasion even more special.

Whenever I look back on the the favorite parts of my travels it inevitably involves people. Our stay in Rhodes at Mercure Rhodes Alexia Hotel was very nice. The location was convenient to all areas. The facilities had everything we needed. The breakfast options were endless and delicious. We enjoyed coffee in the morning and wine in the evening on our deck looking out over the sea. It was the staff that really made our stay enjoyable. It was their personal touches and suggestions that we will remember.

The hospitality we got from Illiyas Anszi & Alexandra, made our stay 10 times better; they answered any questions we had, helped us with any support we needed and gave us useful information about areas we needed to see. They were brilliant

Unfortunately whilst we were there, one of our necklaces was stolen from our room, whilst everything else was perfect, this did dampen the holiday a little bit as we were not able to locate the necklace and obviously management were not able to put the blame on anyone else. In future a simple lockbox would be used to prevent this sort of thing happening.

Stylish interiors, spacious room. Excellent location for my needs, windy beach just few steps from hotel. Very good breakfast and lots of variety. Best time to have a peaceful breakfast was around 07-08, closer to 09 breakfast room was really crowded and difficult to find a seat. As a light sleeper, was a bit worried about the noises from the opposite bar street during night, but gladly didn't bother my sleep at all. Overall enjoyed my stay and would definitely come again.

Nice, comfortable, perfectly clean hotel. You get what they sell you during your booking. Loved the room and services. Would stay again there.

We had problems with our room key cards throughout our stay. When we complained about how recurrent the problem was, the way one of the ladies of the front desk talked to us was very rude. She said something like "if you card doesn't work ten times, ten times you have to come here" instead of offering apologies. You need to offer very training to your staff on how to address a costumer's concern. We also weren't told about the room towels not being allowed in the pool. She (same lady) talked to us like we were little kids who don't know how to behave.