lots of activities and slides, easy access, perfect location in the city, clean

there is a disco nearby at the riverbank and the noise was really loud during the nights

We stayed for weekend, and we loved it. We plan to come back again for spa and aqua-park relaxed weekend. Hotel is connected with the Aqua complex, and that is very convenient. Also, they give bathrobes for both adults and children, which is great and contributes to the comfortable stay. The room was clean and comfortable. The aqua complex was great SPA experience, both for kids and for parents, and the staff at the Aqua-pools were really nice. There was situation when our kids arrived at one of the sliders and it just got closed. When one of the guards noticed that, they specially opened it for one more slide for the kids, just to make them happy. Also, worth to mention that the restaurant had great food - both breakfast and dinner.

The check-out is early (by 10:00 am), that was surprise for us. Another thing we didn't like was the bar service. One night, the service was great, the next one we wer served one drink, but charged for another one. When we ask why, we got rude answer. There are some other improvement points for the hotel and for the aqua-ccomplex, but I will not mention those as they were insignificant compared to overall stay.

Pools are amazing for kids, super interesting. Rooms are comfortable, food was good, location is great.

Towels were dirty, I mean really dirty. The towel had many dark stains from something I assume is a period of a previous female user. I do not insist on super clean room, but this was really disgusting. Other think I did not like is that check out was at 10am instead of 11am which was written at Booking. In may not seem like big deal, but pools open at 9am, so you have max half an hour in the pools on the checkout day, and otherwise you would have 1.5 hours. It is a big difference, it should be clear during reservation.

It is clean, the food very good and diverse, the pools are clean and warm, everyone is kind and helpful. We will definetly come back during the summer.

It was a bit cold, but in all fareness we did come exactly when the weather became quite cold. The room was ok but in the Aquapark, especially the slides area, it was rather cool. The rooms are a bit small for a family of 4 but we did not spend much time there anyway

Everything was great. The staff is very friendly and I received all the necessary information about the contents of both the hotel and the aqua park, which is why I mostly came with my family. The food and variety of breakfast and dinner are fantastic, really every compliment. All recommendations!

Wi-fi is quite weak, I understand that there are so many guests who need to be connected to it, but I think that at least nowadays it is very easy to get that sorted out, even for a large number of devices. High speed connectivity is not so much expensive as it was before :)

Room, wellness, food

Not enough free parking

The food was really really great. The receptionist Arnold was extremely kind and welcoming which was great. We had a parking at the hotel and Zizi da dog was welcome. The kids where really into the pools and slides. My husband and I loved the spa! Had a great facial and would highly recommended.

Nothing. I actually did not dislike anything on this trip!

Big clean rooms, big bathroom , friendly staff , clean pools.

We had halfboard. Nobody tells you that you have to pay for drinks at dinner. You get an invoice with everything you had at check-out.

Breakfast was very good and dinner buffet was perfect with large choice of dishes both local and international. Easy transfer to aqua park through warm corridor. Parking might be challenging but there's always space at the parking behind the building.

Beds weren't that comfortable but acceptable. Due to coronavirus, they have policy not to clean rooms every day but they clean upon telling at the reception.

Breakfast and dinner were simply amazing. The staff was very helpful and polite. Perhaps, the hotel's greatest advantage is Aquapolis which is directly connected with the hotel.

The hotel is outdated (for a 4-star hotel). The room was also very outdated (very small TV, old wooden cabinets, etc.). Apart from that, the hotel met all expectations.