lots of activities and slides, easy access, perfect location in the city, clean

there is a disco nearby at the riverbank and the noise was really loud during the nights

We stayed for weekend, and we loved it. We plan to come back again for spa and aqua-park relaxed weekend. Hotel is connected with the Aqua complex, and that is very convenient. Also, they give bathrobes for both adults and children, which is great and contributes to the comfortable stay. The room was clean and comfortable. The aqua complex was great SPA experience, both for kids and for parents, and the staff at the Aqua-pools were really nice. There was situation when our kids arrived at one of the sliders and it just got closed. When one of the guards noticed that, they specially opened it for one more slide for the kids, just to make them happy. Also, worth to mention that the restaurant had great food - both breakfast and dinner.

The check-out is early (by 10:00 am), that was surprise for us. Another thing we didn't like was the bar service. One night, the service was great, the next one we wer served one drink, but charged for another one. When we ask why, we got rude answer. There are some other improvement points for the hotel and for the aqua-ccomplex, but I will not mention those as they were insignificant compared to overall stay.

Pools are amazing for kids, super interesting. Rooms are comfortable, food was good, location is great.

Towels were dirty, I mean really dirty. The towel had many dark stains from something I assume is a period of a previous female user. I do not insist on super clean room, but this was really disgusting. Other think I did not like is that check out was at 10am instead of 11am which was written at Booking. In may not seem like big deal, but pools open at 9am, so you have max half an hour in the pools on the checkout day, and otherwise you would have 1.5 hours. It is a big difference, it should be clear during reservation.

definitely the aquapolis!! the thermal spa, swimming pool and sauna were amazing! breakfast was very good we also liked the bowling inside the hotel. staff is well trained, helpful and very polite.

it’s listed as 4 star hotel but it’s clearly a 3 star. the hotel itself is old and needs renovation. however no regrets when you combine price inclusive aquapolis and half boarding. also dinner was disappointing for a in selection and quality. a bit disappointing they everything and all services had an extra service fee. just built it in the price, come on.

Everything was great. The staff is very friendly and I received all the necessary information about the contents of both the hotel and the aqua park, which is why I mostly came with my family. The food and variety of breakfast and dinner are fantastic, really every compliment. All recommendations!

Wi-fi is quite weak, I understand that there are so many guests who need to be connected to it, but I think that at least nowadays it is very easy to get that sorted out, even for a large number of devices. High speed connectivity is not so much expensive as it was before :)

- good value for money, very clean and comfortable - great and very diversified food every day

- no free parking - no cartoons on the TV, the holel is advertised as family friendly

The food was really really great. The receptionist Arnold was extremely kind and welcoming which was great. We had a parking at the hotel and Zizi da dog was welcome. The kids where really into the pools and slides. My husband and I loved the spa! Had a great facial and would highly recommended.

Nothing. I actually did not dislike anything on this trip!

very friendly staff, old but clean rooms. Great food, excellent service. Excellent access to spa pools

the furniture in the rooms is quite old, it is time for renovation

Breakfast and dinner were simply amazing. The staff was very helpful and polite. Perhaps, the hotel's greatest advantage is Aquapolis which is directly connected with the hotel.

The hotel is outdated (for a 4-star hotel). The room was also very outdated (very small TV, old wooden cabinets, etc.). Apart from that, the hotel met all expectations.

Hotel spa is quite ok.

We booked room for 4 but beds for kids was not in the room. One of the cleaning ladies was very rude when she was informed by the reception that she needs to place the beds in our room. She was mumling and trowing things around, chairs were falling around. At the end, she left us with half maked beds.