Really nice and welcoming staff, they also organized our guide and packed us some sandwiches for the way! Clean rooms and the first hotel so far where everything comes up to or even exceeds our expactations. Location is directly near the fort but noise at night is not loud or disturbing at all. Pool and chill area is totally relaxing and looks like on the pictures! We even stayed one more night and got a room upgrade :)

Only point we can think of is that some italians might be offended by some courses offered in the hotel's restaurant. Cabonara sauce wasn't done properly and the bruchetta came with melted cheese on top? But not a big deal, everything else was perfect and the pizza really good!

Outstanding location close to the fort gate. It’s a beautiful boutique hotel with lots of details taken care of. Staff is most welcoming and friendly. They help you where they can, like organizing a desert jeep sunset tour for a good price. Restaurant serves tasteful Indian and Italian vegetarian dishes, which are spicy but not hot. Breakfast is very good. The roof top gives you an amazing view of the fort after sunset (and just walk up there after dinner…). Rooms are large as is the bathroom. Just an amazing place where we would stay all the time when returning to Jaisalmer.

Despite a couple of initial room issues, the staff's swift and efficient resolution exceeded expectations. The service was outstanding—organizing convenient pickups, offering to keep the kitchen open for our late arrival, and providing thoughtful snacks upon arrival and departure. The rooms were not only impeccably clean but also tastefully decorated, contributing to an overall delightful stay. The hotel's location is superb, situated right next to the fort entrance. A charming touch to our stay was the presence of Simba, a friendly dog at the hotel who checks on the well-being of the guests. Highly recommend for a memorable experience.

Nothing

This is the only place you should stay in Jaisalmer. Period. The End. Manoj and his guys are the best, their skill and hospitality are unmatched. The food is freaking great, they can do pizza that’s better than 95% of what I get in the states. Think about that, some dudes in the desert of India flat out school a place know for pizza. That just par for the course at 1st Gate. You are taken care of like you’re family. They handled any request we had, as I heard several times “Anything is Possible”. Nailed it every time. And the location? Just book your stay and don’t look back, this is exactly the place you want to be to experience how amazing Jaisalmer is. Oh, and wait until you meet Simba, Manoj’s dog. He’s chillest, gives zero F’s and is like the mayor of Jaisalmer. Did I say just stay here when you come to Jaisalmer?

Excellent location with and a very warm and hospitable staff. They arranged meds for my son and arranged to get me famous Jaisalmer sweets from city I wanted to carry with me. Decorated my dinner table with flowers and candles and offered a blanket on the dining chair as it was winter. Hotel offers unlimited supply of tea, coffee , mineral water into the room. Beds are too Comfy. Big room size . Room has free supplies of cookies , fruits, chocolates . On top of everything, it’s the hospitable staff that wins your heart . Each guest gets here personalised attention.

Entrance of the hotel is not so great . It’s at car parking / entry of fort . It’s a boutique hotel so don’t expect facilities and infrastructure of big chain of 5 star hotels .only pne thing I felt that hotel is little overpriced but after stay I felt it was still ok. Breaksfast spread is not huge and is repeated but whatsoever they serve us really yummy

During my travels through India, I stumbled upon a hidden gem that I can confidently say offers some of the finest hospitality I've ever encountered. The staff at this enchanting place went above and beyond, from ensuring our room was stocked with our favorite treats (candy and chocolate) which we were able to put in a special request for prior to check in, to thoughtfully packing us snacks for our city adventures. When we found ourselves in need of an emergency prescription, they graciously fetched it for us from the local pharmacy. A true testament to their hospitality! The property itself is centrally located directly across the street from the Jaisalmer Fort and has a fantastic restaurant on the premise that serves delicious local fare as well as some classic Italian dishes, including perfectly cooked pizzas in the only wood-fire stove in Jaisalmer. While we were staying here they also upgraded the gym to include some brand new equipment in addition to the good selection of free weights that they already had. Leaving the property to go anywhere other than some sightseeing was the hardest part of the stay because they had everything we needed on location. I would happily come back just to stay here and experience the first class service.

Location, professional & friendly staff, large rooms, excellent breakfast, first-class restaurant on rooftop, and coffee, cake and snacks on endless supply. What’s not to like? Also a special mention to the staff who helped us when our flight out was cancelled at late notice. They provided us with a number of options, then were able to get us on an overnight bus back to Jaipur to get our next flight. Even supplied us with sandwiches and snacks for the trip then escorted us to the bus. First-rate service because in there words, we were ‘family’.

Nothing.

It's a cozy pretty place, warm & beautiful interiors. We had a comfortable stay. The staff were attentive and helpful. Food tasted great. Rooms were clean and Bathrooms were well ventilated. The rooftop restaurant provides nice views of the fort. They went out of their way to make sure we were ok, even packed for us takeaway snacks for the road. The human factor experience was on point so kudos to the owner and the running team. Located right at the footsteps of the jaisalmer fort. The surrounding area is a bit messy but you can't blame the property for it. Thank you 1st gate team.

After our travel though the north of India 1st Gate felt like home away from home. It was sooooo relaxing and the staff was always taking care of everything but was not over attentive as you have it so often in Indian hotels. Simply speaking: they just know how to make you comfortable - even when you travel with a teenager who attracts attention. Thanks 🙏🏻 to all of the people working there and their faboulos hotel dog Simba. It’s so comfortable that You can almost forget to visit the golden city of jaisalmer when you stay there.

There is nothing to complain about.

A lovely place in Jaisalmer in a great location with amazing staff - thank you so much to Chandan and Sam who were very kind and took good care of us whilst we were unwell. The rooms here are beautiful and complete with spacious beds. There is also a gym, small pool and many common areas with comfortable sofas for reading and relaxing. The food here was also very good and the freshly made cake each day was an added bonus!