Helsinki house is a beautifully decorated hotel with incredible rooms that are not only spacious but gorgeous. It has a view of the fort and the food we ordered from the rooftop dinner was some of the best food we have had (the Thali and Palak Paneer especially). The staff was very attentive and helped us a lot, especially all the restaurant staff. The location means that it is a quiet area and you can get a good night of rest in the super comfortable bed provided. The WIFI was one of the best we have experienced in Rajasthan, which is important for us as we also had to work from the hotel.

Whilst the location is quiet and it only takes about 20 minutes to walk to the fort, I would say you are far from the center and you spend money always ordering Tuk Tuks or walking back and forth.

The people and the hospitality was great. Especially Maru bhaiya and the breakfast staff were brilliant and very welcoming and understanding. The rooms were awesome and clean and well designed. The hotel looks beautiful from outside and both inside and there is a sense of peace and calmness to the place. The roof top view is beautiful.

Electricity kept going in the evening and the shower pressure was weak. It can get a little cold but that’s not something which the hotel is fully responsible for. However they do have heaters to keep the room warm so sleeping isn’t a big issue in the night. Also this would depend on the time of the year you go there.

Built to mimic the old Haveli style, the rooms were big and spacious. Big windows allowed for light to filter in making the rooms look bright and airy. The rooms were also decorated very colourfully. The staff there were very nice and courteous. Maru, the proprietor, went out of his way to ensure the comfort of the guests. We mentioned in passing that we were wanting to try Dal Pakwan. He immediately got into a call with one of the most famous dal Pakwan shops, and asked them to hold a couple of plates for us while we went. If he hadn’t done that we would have missed it, as he’d sold out by the time we reached . He also negotiated with a bike rental place nearby for the best price for day’s rental. He’s also very nice to talk to and told us about the history of the place and the uniqueness of the property’s name. Food was also very good. Solid options in the breakfast menu, and they make it hot for you when you choose what you want. The restaurant on the rooftop allows for a nice view of the fort on one side and the vastness of the Thar on the other. Location wise, while it’s not centrally located, its not out of the way. It’s only about a km away from the fort (which is central Jaisalmer). The hotel can arrange for autos or cabs on request. It’s also accessible by taxis on the apps. We also booked their desert safari package, with stay at their desert camp. That was also a superlative experience, which probably needs its own review.

the fact they changed my room on short notice as the other one didn’t match the pictures. the view from the rooftop restaurant. the food and overall service.

I had to ask for housekeeping to be done on a daily basis. The rooms were not cleaned properly - dirty towels left next to clean towels. Water wasn’t replaced unless asked. desert safari booked through the hotel was a slight disappointment. constant pestering for money/ bakhshish on camel ride spoiled the mood.

We did not eat breakfast there. But lunch was good. Staff was excellent. They were courteous and helpful. Mr. M. Than went to the extent of driving us to the station at 2 am. We loved the rooftop dining hall.

The only fly in the ointment was the exhaust that did not work.

The interior of hotel is vey beautiful. Rooms are clean and tidy . Rooms are comparable to 3 - star . Owner of hotel is very polite and welcoming. Food at roof top restaurant is delicious.

AMAZING!! We loved the location because it was a little outside the main centre but easy 5min drive in. Lovely and peaceful. Beautiful staff, especially Ram was so friendly and kind to us. Very clean and spacious room.

the wifi was quite slow

Huge and cozy room with all the facilities. The managers were very nice and helped us in everything we needed. Great views of Jaisalmer Fort from the terrace. This is a great hotel!

A little bit far from the city Fort (15 minutes tops), but very easy to walk there or take a tuk-tuk.

Hotel Helsinki is amazing hotel in Jaisalmer, we had a great time , rooms are spacious and the kitchen on the rooftop is worth it , I loved their food specially cheese omelet , chef was amazing and the guy at the reception was sweet as well, overall a great experience.

It's little far from the fort area inside a narrow lane but we can reach fort in 80 rupees in auto.

the staff was super supportive and friendly and the rooms were comfy and clean with 24x7 hot water. the view from the terrace was amazing too

They have a small kitchen at property and hence have to order most if the stuff from their other kitchen or outside so need to plan orders before. food was decent but can be improved.