The swimming pool area and Sandra the receptionist

The new manger l heard an argument with him in another hotel,Nova like was shocked you employed him there we decided that we won't be the guests any more till moves out,his hospitality is very cruel if he sees a black he has seen a project,that our third visit there but now no we will miss the hotel and we were 13 ladies but nice hospitality is our priority not to taken at low profile

I like the swimming pool area and lobby

The new manager bad hospitality and staff were not cleaning good,just to roam around with trolleys and no working good,rooms dust and carpets, And the new manger whom we did not like him in the previous hotel ,felt bad to find him there he never change his character,and please if only they could fix heads boards rather to learn on that carpeted wall,remove that rag its dust even if it looks nice but hygienic it's bad it consume lot of dust and the floor rags are not good please they stuck under the wheels of the suitcases

The pool was nice and clean, lobby and lounge are new and comfortable, lots of hotel parking also for those coming with a car. The staff is friendly and attentive. Good location, there will be a new shopping center right next to it, but atm it's a construction zone

Although renovated, some areas still remained old and broken. I hope they fix those eventually (the ownership change is very recent). They really need to change the room and bathroom doors. The breakfast was bad, and we've had other Brown Hotels breakfasts, which were awesome. It's a good thing we didn't order it in advance.

1. Nice price and location (especially if compare with other hotels in Eilat). 2. Large swimming pool, quiet lounge zone with libary and board games. 3. Various breakfast.

1. Parking proved to be a challenge. It is possible to park only if there are free places, otherwise the attendant will not even open the gate. 2. Breakfast was fine but the coffeemachine did not work because of shabbat + there were a lot of teenagers and the tables weren't cleared very well, we had to wait a long time. 3. Noisome neighbors.

Due to major renovation at Central Park hotel we were transferred to Palms and have had a great stay there. We do appreciate efficient communication with staff at Central Park - response was always within a day or less. The room at Palms was quiet and spacious, made every day, tea and coffee bags refilled when used up. A machine with cold and hot water is available near the lobby. Friendly and helpful reception and dining room staff. Very good breakfast. Central location of both Park and Palms hotels.

Palms hotel has a central air conditioning system that makes a low level noise, even when turned off. However, this did not disturb our sleep. Dinner could be warmer, especially French fries.

It was the best stay at the hotel ever. Our plane landed late in the evening, so the hotel staf waited us to get our dinner. That was amaizing. Our stay was on a low tourist season, so there were some renovation works during our stay. So we got a lovely present as the apologize from the hotel owner to our room. It would be strange if the food were tastless in Israel, so again i give best review for the food too. In conclusion i can say the communication between staff and customer is great and pleasant. Hotel is clean and comfortable.

There is nothing we did not like.

The food was delicious and exceptionally abundant for Pessach! The staff was very nice and kind The facilities were great!

The staff should make more effort to accommodate and satisfy the guest’s requests regarding the rooms. The other guests were very noisy and uncivil

I was lucky to lock a really great last-minute price, and the hotel exceeded my expectations. It was the cheapest room on the ground floor, and yet it was spacious: apart from two beds, there was a sofa which is unusual. Great pressure in the shower, the water really hot. The room was warm in winter on a rainy day. Breakfast was great! (I had forgot that Israeli hotels served fish dishes for breakfast, not just the usual omelettes and pancakes.) The lady who checked us in was very friendly and helpful and found us a room with separate beds. The hotel is close to the city center, so you don't need a car to get to the waterfront and stores. The hotel holds a small amount on your credit card for possible damages, and it was returned in full in 10 days.

The windows of our room faced the parking lot, but like I said, the cheapest room. Also, the window handle was broken. No shampoo/conditioner, only shower gel.

The staff were really good and helpful. The room was nice too and very clean. It had lots of amenities there like the pool ad restaurant. I didn't use them personally but easily could have. It was close to the bus station and to the North beach.

I wanted to book a second night but was told that the room I was in would cost 3 times more because it was a Friday night. I didn't take it and went to another hotel the next morning.

The location is good-quite close to the main street of entertainment but not too close -you won’t be bothered by the crowds of people or the music. It’s also a 5-minute walk to the Central Bus Station and a 2-minute walk to the nearest bus stop. There are plenty of small shops around. Some rooms have a great view of the city. The food was awesome with lots of choice.

The entrance to the pool area was locked during our stay, so it’s not clear if you are able to use the pool and the sun lounges at this time of the year. The window of the room was very dusty.