Amazing location, just be the lake. Visible during trips on Como passing by:) view from window! Antics in the room The staff helped with the baby stroller each time on the stairs, especially the dark skinned man is extremely friendly. Amazingly affordable as for the location. Everything is old but for us it’s a +.

Strange way of checking in in the restaurant and access from there. No lift The floor needs urgent restoration - there are places in the room where it’s sharp and dangerous. There should be a mention air conditioning is mobile, with a pipe and the window must be open all the time - for families with small kids who climb it’s a crucial information. There is only a rain forest type of shower - hard to wash a baby without a handle.

hotel was lovely & clean with a stunning view

On arrival we were just handed our room key and wasn’t informed of anything about the hotel ie how to get in at night, that breakfast was available if we wanted it. Also we had a meal at the hotel restaurant which was very expensive for what we ordered and was charged 14€ for bread rolls that they automatically put on the table.

The location of this hotel is perfect for the lake. Right opposite the ferry terminal. The restaurant is lovely with seating across the road next to the lake and at the hotel, inside and out. Breakfast is served at the hotel and has a good selection of hot and cold foods. The staff were friendly and spoke perfect English. We had parking in the Migros underground carpark, 10 minutes walk away, arranged through the hotel at a cost of 20Euros a night. Well worth the money as parking is at a premium. The road outside is mainly pedestrian, although it used all day and night by cars and bicycles, but isn’t busy and relatively quiet. You can stop outside the hotel to drop off your luggage. You need to come in via a road through the village, there is a barrier in the road that you need to press a button to ask for admittance. A public beach is about 15 minutes walk away. We enjoyed our stay in the hotel very much and would stay again.

It was extremely hot the first few days we were there (August) and the rooms don't have air con. However, the hotel suppled a large fan in the room and it did help a little. The weather changed after a storm and we were able to leave the fan off, so not a deal breaker. The room, bathroom and shower (nowhere to put your bits and bobs) were very small, but to be fair it was adequate.

Room was dated and small, but all functional expectations were met and the view/location was exactly what you'd hope for in this location. Great little terrace with two chairs to sit out and have a drink overlooking the lake and mountains. It was in the middle of the most packed area of Bellagio (great for access to shops, restaurants and activities), but was a great little escape from the crowds when you just wanted to stop and cool off for an afternoon drink break.

The room was a bit dated and small (but again, covered all the basic expectations needs) and there was no elevator/lift, so you had to get bags up several flights of stairs. However, the staff was quick to assist with the bags when we checked in, so it wasn't that bad.

Wonderful location. Room was fine with the exception that the hair drier didn't work, would have liked dark curtains to keep the morning light out, one staff in particular was excellent and helpful.

Issues with the advertised breakfast which seemed to be an issue for the morning staff who was quite rude. Perhaps her lack of English and ability to understand might be the reason. Also, inconsistent information about what the offerings were... eggs, continental etc. The coffee was cold, customer service was poor and made for a very disappointing experience.

The location was excellent and the restaurant food was too!

The mattress was a little old and uncomfortable.

The location is beyond perfect! The restaurant is one of the best in town and has a gorgeous view from the upstairs terrace. It is quaint and charming yet comfortable. I am a travel writer and will be including this hotel as one of my favorite!

it is hard to find things to not like about this hotel! A couple things you should be aware of, however is that the hot water in the shower takes quite a bit of time to get hot, however it really comes in when it comes in and the shower has excellent water pressure. Another thing to keep in mind is the band is pretty loud on the weekend and goes late. However I loved the music and found it rather charming.

Best location; magnificent views; superb restaurant on first floor terrace with outstanding views, food and wine. Still another cafe downstairs all beautifully presented with starched linen table wear. Was concerned about no lift but staff helped with luggage and it probably helped negate a few added calories. Excellent aircon in room which was basic but very clean, spacious and comfortable.

Exceeded all expectations.

The staff was very helpful and very nice they moved us to a room on a lower floor because my husband had difficulty walking up so many stairs. The restaurant is very good and has a great location, the patio dining area is super and looks over the lake.

There is no elevator here and the stairs are very difficult to take luggage up. The rooms are very basic and the shower is very small, but there is a kettle and supplies. You do hear street noise if you take a lakeside view room.

Absolutely fantastic location! so close to the ferry port and the view from our window was incredible.

facilities are old and need updating. The power went out on our first night and had to be turned back on at the switch. the shower also didn’t train properly.