It was good that it was self check-in and out. The room was cozy and nice. The neighborhood was quiet.

At night there wasn’t hot water, but in the morning there was. I guess they ran out of hot water at the end of the day.

Location (in an interesting area, and not too far from the station and the bus route to the città alta) value for money. Good bathroom. Comfortable bed. Pleasant staff at the associated 'locanda' (but not quick at answering email queries beforehand).

Communication between the B&B and myself. I had to wait nearly 24 hours for a reply to my questions (which weren't actually answered). Before arriving, I had asked for, via email, a telephone number to call in case of emergency, and if there was the possibility of arriving between 12 and 13 (simply to drop a bag).

I really liked the fact, that you could check in by phone. Made things so much easier. My questions where always answered accordingly by the staff members in the restaurant or at the reception. My room was exceptionally large, with a very comfy bed and you also have air conditioning. Good sleep guaranteed! The bathroom looks very modern and clean. The cleaning was done everyday by very kind people! :) The B&B is located in a very calm place within Bergamo. You can reach all tourists attractions in a very short time. Perfect place for a short trip to Bergamo! :)

There was no fridge to store some food. But that's no problem if you want to eat in the various restaurants of Bergamo.

Location - very easy to go around loved the area Comfort - comfortable big double bed Safety - felt safe in the room and going around Room Aesthetic - really modern and different Automation - everything was so smooth and easy - correct guidance to find it in the instructions provided Coffee maker with coffee and tea abailable Good aicondition Quite spacious big bathroom and loved the many windows and natural light everywhere A nice little garden outside the rooms

Everything was great We could have used a small fridge for keeping cold water and drinks but did not really miss it that much.

We stayed in few hotels in Bergamo but B&B Via Diaz was beyond our expectations. I will come back for sure. - Location is perfect, we walked to Citta Alta and around. - There is coffee/tea and water in the room. - Easy check in. - Clean room. - smart TV. - Good quality hair dryer.

The owner was very helpful in guiding me to the property. She was home. She stayed with me on the phone, talked to people on my behalf to help me get to the property. She even booked me a taxi! I traveled late at night and she was eith me over the phone all the step of the way. The room us so beautiful! Coffee, tea, and internet. Cable tv too! Loved it! Thank you!

A microwave would have been nice .

Clean,very nice garden,easy access,great location.

There was a locked door in the room,that seemed to be able to open from the other side. That doesn't give me a great sense of comfort. Also,there's a mention in the description about a shared eating space,didn't have that.

The room was clean and quite. The furniture was beautiful and chosen with taste. To access the bedroom we have to pass through a small beautiful garden.

The check-in was a bit confusing having the structure two different close-by locations, one for the reception and one for the bedrooms. The two are not very well marked. Overall though the staff was easily reachable and very helpful.

Very Cosy,clean and warm place. I was also working during mornings and the wifi was working properly. The delicious breakfast the Tea and coffee were very helpful during working hours. Great location, easy to get in and out of the city. Close to the train station but also to the center and restaurants just by walking 10-15 min. Georgio was very helpful and hospitable. The bed was very confortable. I definetely recommend this location to everybody! It's a true sample of excellent hospitality Thank you again Georgio. your location Feels like Home.

only good things

The room was clean and comfortable, ideal for a short staying in Bergamo. Not far from the city center (15-20 min on foot) and accessible by public transportation. The host was really kind and accessible to reply in all of our questions. I highly recommend the place.