The restaurant had an awesome food, quality and quantity, fast and treated us so well. Also the breakfast was delicious. So clean and comfortable room to sleep. The receptionist treated us so nice. The place was so quiet and enchanting, perfect to sleep. I don't think I would find a better place to stay in Bergamo.

The location can be better, far from the station, but you are more or less near to the high city, where the most beautiful monuments are located. It's not a big city so it's not a true problem.

It was a 25min walk from the bus stop from the airport, so was easy enough to get to. I checked in around 9pm at the restaurant, the lady didn’t speak any English, a waiter assisted which was perfecto. Room and facilities very nice, breakfast is at a cafe a few doors down, apart from a coffee and down bread there wasn’t anything else, but was okay to start the day.

The rooms were clean, and the location was great for exploring Bergamo.

The way staff ‘conveniently’ offer you things and don’t mention that they have a cost then they try to charge you afterwards as though you requested what they offered. For instance, eating in the restaurant IN the hotel has a €1.50 that they don’t mention until after you get your food. Not to mention I asked for TAP water and was charged €2.50, and when you preemptively ask about costs they kind of avoid the question, interestingly.

good value for the money

in its Booking profile it says it has parking available. in point of fact, it doesn’t: by “free parking” it means the free parking you can find by yourself in nearby streets. this is deceitful and unfair to those properties who actually DO provide (free) parking.

Nice location. It’s near the Old City, just go straightly to the hill and turn left to the trapper- 10 minutes rise and you’ll be near the column of st.Alexandr. Best view of the old city! Quiet place near the police academy

A little far a way from the train station. Poor English. Noise from the hotel was till midnight. There were no cheese and hot meals for breakfast. Only 1 hot drink per person is included. Hotel shuttle service to the airport was 40 euros, so we took city taxi for 25!!!

clean, large room, private bathroom, good breakfast

The lady on reception barely speaks english....

Very clean room, on the first floor of the building. Balcony with view to the main street. Spacious bathroom. Daily room cleaning. Generous continental breakfast. Smart TV with access to YouTube/Netflix. Getting to Citta Alta is a 25 minutes steep walk or the same time taking the bus (bus station is in front of the hotel, just cross the street; you have to take C1B and change it with 1A in the downtown, close to Porta Nuova).

The noise coming from the Pizzeria at the ground floor, after midnight. Probably they closed at that hour. They generated horrible noise, dragging heavy tables/chairs on the tiles, for more than one hour. Again, after midnight!

The breakfast was OK, from 07:30-09:30. The staff was really friendly. The location, if you want to see the old town, was great. You can walk all the way to the top, in both directions. You can also walk half-way and then take the tram at Funicolare Città Alta (usually long queue). I will post tourist map, X marks the Hotel. There is free street-parking close to the hotel, and also a pay-parking if you can't find any spots in the free one. There is bus stop right next to the hotel. I post picture of the bus routes (It's hard to read, www.atb.bergamo.it for more info). The restaurant, in the same building, was also really good food

We arrived at breakfast late, and there was little food left.

We spent 4 nights in this accommodation which turned out to be a great starting point for many nearby locations in Bergamo (Lake Como, Milan, Città Alta...). It was clean, we got fresh towels every day, and it was comfortable. For those who enjoy walking, this is a great location to take a shortcut to the upper town, and it's just over a kilometer to the center of the new part of Bergamo. There are supermarkets, bike paths, and local cafes nearby.

The breakfast could have been more varied. It was the same every day. I suppose it's great for those staying only one night here, but for those staying longer, it's not the best.

First of all I must say that we were greatly surprised (in a positive manner, of course) that while checking in, you are served a glass of champagne. The room itself is good, there is a TV and generally anything you need if you are staying for one night. The breakfast was outstanding and the service was really helpful too. It's located closeby a supermarket (Lidl - around 10 mins walk).

The WiFi didn't work. The TV barely worked too. The bathroom was not overly clean, but acceptable. The check-in is a bit confusing, as there is an arrow next to the hostel which directs you to the restaurant (where the check-in procedure takes place) and on the restaurant's door there is an arrow that leads you the other way.