Friendly. Good location.

The check in times. The closing times. While booking on line we did not see how strict the check in timing was. Then we were stressed as we got a mail that said you absolutely cannot check in after 22:00 because it is locked (except for your room key). And our booking was non refundable. At least we should know before buying. We had to change our plans to get there. Also on line it says parking. But again apparently you need to call and reserve in advance. Very misleading on line!

The property is in a great location for visiting the historic centre of Desenzano ( literally less than 5 minutes walk away) and very quiet at night so we got a great sleep. The properties structure and the staff make you feel very at home . Our room we knew was going to be small as we had booked the economic room but it had everything in it you need , was very tastefully decorated ,the bathroom was a great size and the shower was perfect. It was better than we thought it would be. The breakfast was very good value and I can recommend the home made Apple and cinnamon cake if you are lucky enough to see it. A big shout out to Francesco who was so helpful and just lovely .

Nothing , all good

The hotel is in a perfect location between Desenzano train station and the lake. Staff were friendly and helpful, we stayed in a small double room on the top floor, it was clean and the bed was very comfortable, we had a great nights sleep. There was plenty of choice for breakfast and it was all tasty. Unfortunately we didn’t get to use the pool due to weather conditions but I do plan to visit again in the future so hopefully the weather will be warmer and we’ll get to try the pool.

I liked everything about the property.

Beautiful well kept villa, very authentic. We stayed in downstairs room Barbara, a huge room with large bathroom. Everything met our needs and we definitely had no issues. The place grows on you, is so clean and tidy you can tell it’s a well run hotel villa from the get go, you feel very looked after unlike the modern day hotels We celebrated ours sons Birthday, Barbara was fabulous, arranging a cake, balloons along with banners, playing birthday music in the morning whilst all of us were singing happy birthday, it was such a lovely touch,making us extremely happy 😊 The best thing for us was Franco! always there ensuring we were okay, showing us around the villa, providing our drinks after we had made our way back to the villa in the evening, chatting away with us, you will not meet any member of staff anywhere more attentive. The villa is 5 mins down the hill from Desenzano train station. A 5 minute walk from the villa to the centre and all the ferry terminals which take you across the lake. We throughly enjoyed our stay here and wouldn’t hesitate to go back!,

Nothing

The owner was very hospitable and welcoming. Breakfast was very rich and delicious. There was a wonderful swimming pool. The interior of the house and the garden were beautiful. The room was spotless clean and comfortable, also the bed was very comfortable. The location is absolutely perfect - close both to the train station and to the lake. We enjoyed every single minute that we spent at this place and we would definitely like to return.

Air-conditioner was right opposite the bed. It was too hot to sleep without it and too cold to sleep with it.

The location was great close to the restaurants, bars, ferry and train station. Great shower and comfortable room. Breakfast was lovely and It was great to have use of a pool. We were able to leave our lugguage there on the last day until our train arrived.

It would be great if the pool opened earlier I would rather have a swim before breakfast then be able to set out for the day.

Lots of choice for breakfast and plentiful. Location was perfect and quiet, a small 5 min walk down to the town. Room good size with large bathroom with good mirrors.

Lots of notices for extra charges for items, should you be at liberty to use them, which I have not experienced elsewhere.

Hotel had a great location, about 15 min walk from the train station and the port. Staff were exception - Barbara and Frank took such good care of us. The pool was so welcome during the hot days and the kids spent most of their time there. The breakfast buffet had a nice selection of cereals, fruit, fresh baked goods...plenty to choose from. Barbara went out of her way to answer questions about ferries, buses, places to visit, etc. Couldn't have been nicer to us. The rooms all had AC and were really nice and comfortable. There's a small supermarket about 10 in walk away and a small restaurant 5 min away but we spent most of our time down by the port.

Can't think of anything

Lovely little hotel with large rooms, comfy beds, good air conditioning and excellent WiFi. The swimming pool was a blessing after a hot day sight seeing. Location is quiet and convenient. 5 minute walk from the station and another 5 from the lake and old town, Barbara and Frank are excellent hosts.

No tea and coffee making facilities in the room as stated on booking.com

Very friendly and helpful staff; great location between the station and the lake. Incredibly comfortable bed!

There was early morning building work going on next door - nothing the hotel could have done about that but I'd advise checking with them in advance and if there's work happening, ask to be on the other side of the building!