The rooms are quite spacious, the facilities in the room were nice as well.

The door of my room was tricky and hard to open

This was a fun place to stay in with wonderful staff (I give the staff 10/10, they were really amazing). I enjoyed the comfortable dining area and terrace and details like the traditional furniture. And the location was top notch. I would totally stay here again. Dear fellow travellers: PLEASE PLEASE PLEASE do not drop things repeatedly or stomp around in the middle of the night when you're staying in shared rooms. It's not cool. Go for a walk or find a hallway and hang out there. This is basic hostel etiquette.

Location is good and the staff is very friendly

Guys sharing the room with are all nice but I feel it would be better if the hostel pays a little more attention to the gender ratio in one room, so I don’t have to be the only female in the room for three nights. Not an issue though, just feel it would be nice if it could be more balanced in some way.

The location was great, not even ten minutes' walk from Santa Maria Novella station. Very close to the main sights of Florence, and the receptionist gave me a map with directions and recommendations! The staff were lovely and my room was brilliant--very nice, clean, comfortable, and large so it didn't feel like anyone was in anyone else's space. The room had a kitchen area and bathroom, and both were very nice and big! The common area was nice too--free coffee and tea, and a great terrace with lots of seats and a nice view over some rooftops. I was travelling solo, and felt very happy and safe :) Would absolutely stay again!

I liked how spacious the room was. There were plenty of outlets and lamps, lockers on the wall were wood so they didn't make noise when being used. The private bathroom was great - the shower had really good pressure, and the stall itself was very big. It would have been helpful to have a few more hooks for toiletries but honestly one of the better dorm hostels I've stayed in. The window opened up to the patio off the shared kitchen and people were respectful of the noise levels and the view was great (looking to the north of the city)

I didn't realize that my room would be up so high - I had to go up 75 steps from street level (3rd or 4th? floor /there were some shorter levels) the reception desk was on the 1st floor (30 steps up from the street) While I'm physically able to do this, I didn't necessarily want to do it multiple times a day so I'd carry more with me on my way out so I wouldn't have to go back.

The location is very good. It is just one step towards the Cappelle Medicee and many scenes so that I can get up late and have a chill trip. The tea is really nice. Though I booked a six-female room, my room only has three girls during my two nights (I just did not see any girl coming from the upper layer). This type of room is very good. Big space, big bathroom and even a small kitchen (only sink but many cabinets) The bed is comfortable. I did not need to take the quilt and pillow into the cover (like other youth hotels), which is very good when I check in at night so that I can go to sleep quickly. The second night the staff also has made the quilt and sheet tidy for sleep. When I booked the room, I wrote I wanted a quite room and a bed near the socket. My requirement is well met :D. Very thankful. Last but not least, I really like the decoration of the room. Old fashioned and ancient, just like the ambience of city Florence.

The room has mosquitos. The first night I was bited many times. Then I use the provided electrical mosquito dispeller and it is effective. The second night is without mosquitoes. The light in the bathroom is maybe controlled by movement? But it is not so smart. When I am having a shower, the light suddenly turned off and I have to walk round to make it turn on again.

I stayed in a single room, which was quite large. The location was great and the room was basic but acceptable. The staff was friendly. Room was quiet.

I was disappointed that the cleaner would come in and turn the air conditioning off in the middle of the day, even when I told the reception that I did not need service. I understand the effort to be environmentally conscious and save money, but it was 36 degrees outside. There are also many steps to get to your room. This is not a problem for me, but could be for some.

I actually got to stay in a 4-bed female dorm. It was modern, had an excellent view, and lots of space for your belongings. The pillows were amazing, making the beds super comfy. The location was perfect and the cleaning was brilliant.

The Suite with City View is very big, with a nice view to the Basilica de San Lorenzo. Windows are huge, bathroom is very good too. It's silent and could fit a whole family in it. The young asian girl at the reception was very helpful with tips about the city and a suggestion of itinerary in Firenze. The staff overall was nice. Also, very close to the market -- a good option for breakfast, lunch or dinner.

The city tax must be paid in cash, I haven't noticed that when I arrived. Usually, in Italy, I paid with my credit card. Also, be aware there are long and high stairs in the building, in order to get to Emerald Palace and your room.

One of the best hostels I have been to！Wonderful location with 10 mins walk to the Cathedral and lots of restaurants just outside the hostel. The room provides a beautiful view of the city. And the staff was enthusiastic and even carried my luggage for me. No extra charge for towel and changeover plug！They also have very nice autie to help u make coffee with their expresso machine(I love that so much！). And！They make ur bed everyday.