The location is perfect. Few minutes walk from the train station and from the city center. In the area there are plenty of nice restaurants and the mercato centrale. The room was a bit old fashioned (as well as the rest of the place) but it was clean. Friendly and helpful staff.

If you can’t deal with the noise overnight, I won’t recommend you to stay there. You can hear the traffic from the street, anytime someone takes the lift and people taking a shower and SNORING from the floor above. The breakfast was ok, poor selection of savoury. The tv doesn’t have Netflix or other streaming options.

breakfast buffet was great, really close to the centre of Florence so for the price this was amazing ! also very near the station which was helpful. Majority of the staff were very friendly and accommodating.

one of the reception staff was a little blunt with us and not particularly friendly.

Nice and quiet, spacious room with a bath and shower inside the Bathroom. Breakfast buffet.

Hotel was located really centric (close to the train station). That has a bonus and also a disadvantage meaning that it is very busy when exiting the hotel and going into the city centre; busy road with a lot of traffic in front and market on the street in the adjacent streets. BTW, inside the room it is nice and quiet. Also the breakfast buffet was a bit limited in options (especially compared to our previous stay). One tip if you arrive by car, park it outside the city next to the highway (Villa Constanza Parking) and take the tram to the city centre.

Close to the train station. Reasonably priced and convenient. Close to the central market and leather street vendors. Staff is helpful. Breakfast was decent for price.

Can be loud in the morning because of the street vendors

The room was much bigger than I expected, especially the bathroom. Very clean and comfortable. Loved the location, easy walk to and from the train station, 10 minutes to the Duomo and right next to a food and vendor market. Also easy walk to the Academie and the Uffizi area. The breakfast was good and had a lot of options. The staff were all very friendly and helpful when we asked questions.

It's off a busy street, so there was noise later into the night than I would have liked. It wasn't crazy, just typical for a city and if we were on a little higher floor it or on the other side of the hotel it would have been better. Not noisy enough to keep me from going back there, however.

The location is brilliant. The staff overall were nice. The room despite the lights issue which was just one of them things was roomy comfortable and clean. The breakfast was plentiful and delicious.

We had a couple of issues the water wouldn't stay in bath drained away as quick as you could fill it. On our last night the lights went faulty so you couldn't turn them off. Staff couldn't sort it. No other rooms free so not a very good night's sleep! A few weeks later after complaining we were refunded some money so it was resolved in the end.

The room was a good size with a comfortable bed, a dressing table with a mirror and a desk. Good size cupboard. The room was quiet, no noise from other rooms. Large variety of food offered for breakfast. Nice location near to a large selection of places to eat and the well-known food market that sells all kinds of foods from different vendors under one roof.

Although room was serviced daily, found that surfaces in the room were not wiped down and the floor was not swept properly, leaving them dusty.

Very convenient location with access to multiple restaurants, train station and a parking garage across the street if you choose drive.

Staff could have been friendlier - eg: I asked for an extra blanket at ~9pm and the person at the reception pretty much said he couldnt help me and was downright rude. The night clerk was able to help at 11pm. However, each day the house keeping would take away the blanket in the morning and I had to go through the exercise again with the person at reception who refused to help and the night clerk who made up for it...

The hotel is in perfection location, within walking distance from the central station and close to Duomo Church. Also just outside the hotel building you'll find all the street vendors for leathers, souvenirs etc. They have excellent breakfast selection with different pastries, fruits, yogurts, boiled egg and coffee. The room is spacious specially the bathroom, it's huge and very modern.

They don't keep mini bar, or electric kettle/coffee machine..

Room is a great size. Breakfast was perfect even for my picky eaters. The hotel is in a great location and easy walking to most attractions

The beds are very firm and the room is very warm. I'm unable to control the temperature in my room and it got to 26 Celsius last night. We had to open the window to cool down, but the street is noisy. I did try to adjust the thermostat, but it didn't cool it down at all.