great friendly and helpful staff! very clean facilities, fairly comfortable beds. A/C could be a bit better but better than nothing on a super hot day. great location—close to all the tourist attractions plus easy to get to non-touristy neighborhoods.

A/C did ever cool the room fully and shower door easily came off the tracks but still a great experience. we still liked the bathroom and the room.

everything was good, the bed was very comfortable and the whole room was amazing. the personal was so kind, i don’t speak italian but they tried there best to spoke to me in english-spanish and they help me a lot with any kind of doubts that i had. the location was pretty good because the hotel it’s close to the traim that you can took right next to the airport, so it was very comfortable i arrive at the hotel in 15 minutes and for not much than 2eur. the hotel is very pretty and you also have a lot of restaurants near by if you want to eat something.

the only thing that i can think about is the fact that the breakfast wasn’t available in my time there… they do offer you a solution like going to a near by hotel and have breakfast there but to be honest i would rather eat in the one i’m paying

The hotel was exactly as advertised. Very sufficient for what we needed. The location from SMN Station was excellent. The room was clean, and the AC was great. The staff were PERFECTION. They took excellent care of our bags ahead of being able to check in. One of our packages was fragile, and this was communicated to them. Upon our return to check-in, I noticed that they attached a very large sign upon it stating "fragile" so anyone other than the person we told would also be aware and could treat it as such. Also, the convenience of an elevator was a great relief as many buildings did not have them. The room itself was very small, with no space to spare... but this was of no surprise to me. Do keep in mind... it is very small but highly efficient.

There was nothing that I didn't like. The facilities met all my expectations and were in accordance with what was being advertised.

I had a comfy large double bed and the AC worked nicely. The front desk staff are kind. the hotel is great value for your money, efficient in its size and clean. The hotel is also right by the train station/ Tino Cafe (i love it for brunch) and an easy walk anywhere else.

One night there were people partying until 4am. I heard it through the door into my room. I called the front desk and the person said "they cant do anything about it" the next morning the other people said the person should have done something about it. lol ok.

Location was great, all main attractions / monuments were within walking distance (0,5-1 kilomter) A great selection of restaurants in the area (radius of about 250-500 meters). The beds were clean and well made. Airconditioning was amazing as well. My room had a pretty recently renovated bathroom, water pressure was good. Plenty of complimentary soaps / bathroom accesories.

Rooms were a bit noisy. Not so much the noise from other rooms that would seep over. But when people were walking or talking in the hallway it was very noticable.

Conveniently located near the Firenze SMN train station (very short walk). It was also within walking distance from a lot of the downtown Florence landmarks and restaurants. I would like to give special recognition to Mr. Iacopo at the front desk for being such a kind and helpful gentleman. The entire staff was very nice but Mr. Iacopo made my wife and I feel special during our stay. He was always eager to help and we appreciate him for making our first visit to Florence a success.

A good choice if you arrive late and want to stay overnight. Very easy to find. Right next to the main station and the tram stop (there is a direct tram from the airport). I kept in touch with the manager all the time, my flight was late. I arrived at the hotel after midnight. Another plus - there was a kettle in the room, and tea. The breakfast was in a four star hotel across the road. The staff are nice and friendly. I would say it was good for its purpose - staying overnight before travelling to another destination.

The building is old, it requires a renovation. My room overlooked a busy road, I could not open the window. The room was small and I had trouble airing it.

Very close to the Florence train station, with luggage store options. Excellent connectivity to other parts of Florence and Italy. There is tram, bus local and national service near by, apart from National Rail service. Check with Hotel if you’re coming with your car. The staff were very friendly, took time to make us comfortable after the long journey. Helped us with the luggage storage before checkin and after checkout. Always available to answer questions and help with room service. Rooms were well maintained, clean and comfortable. We were 2adults with 1Toddler, with lot of luggage and strollers. The hotel sufficient space to fit all these things and move freely. My room had TV with internet service, hence my son got some YouTube time to relax during the stay. Though the Hotel is in busy area, you didn’t hear the street noise. Unlike some UK hotels 😜 - you don’t hear your neighbour whispering Goodnight or walking mid of night for bathroom 😁

Bit crowed due to the location, but everything else was fantastic.

The hotel is situated close to the railway/bus stations and can be easily reached by the tram from the airport. The street is not the nicest one but there are many hotels, so it is safe there. The centre of Florence is about 10-15 minutes walk. I had a room on the first floor, facing the main street. The windows provide a very good noise isolation, I never heard anything from the street. The walls/doors unfortunately are not so efficient and some of the neighbours were quite noisy. The room - a single one - was relatively small, most of the space was taken by a big bed. I was positively surprised that the room had a fridge and a kettle. Wigi worked well. Unfortunately, no breakfast is served in the hotel at the moment, though it is possible to go to anothere hotel. I just took breakfast in a caffeteria nearby and all was fine. Generally, I was satisfied with my stay at this hotel and would not hesitate to stay there again.

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It was the biggest room that we have stayed in Italy. It had a walking closet and a spacious bathroom. It had multiple plugins on the walls so we could charge our phones at the same time when we arrived to the room. The room was clean and we found everything that a person could need during their two-night stay. It is walking distance to all significant places in Firenze. The staff was always smiling and helpful.

I didn’t like the fan noise that comes from the bathroom. Whenever we turned the lights on the fan would run with a noise. At night times, we used our phone lights to not to wake up our kid.