Everything! The location, the property design and vibe, amenities and breakfast! But most of all I want to praise the host Federico! Omg, he goes above and beyond to ensure you have the best stay and enjoy your time in Florence! From the first message to the last one you can feel how nice and welcoming he is! Not only he greeted us and helped us with our heavy luggage, but also took his time to recommend restaurants, shops and best views of the city. Thanks to his recommendation we took amazing photos from Piazzale Michelangelo at sunset! We were stupid to forget our shirt and he took all the effort to send it to our next stop in Italy!!! I mean that tells you a lot! The property is within 2-5 mins from the train station and within a walking distance from Duomo! The room itself was clean and I especially loved the design with all the small details: pictures, little decor statues, the common area where you can make yourself breakfast. I would definitely recommend everyone staying here and next time I’m in Florence I know exactly where I’ll be staying! Ciao Federico and Grazie Mille!

Nothing, everything was perfect.

Top host and most importantly the super friendly and nice co host Michele. He is very warm and nice and always ready to help during check in. Location is super near Florence main station and is a short walk to everywhere. The oldest pharmacy in the world is a stone throw away as well as a highly rated Florentine beef restaurant 5 mins walk away. The apartment has everything you will need to stay comfortably in terms of toiletries and things for bkfast, beverages, coffee , water etc etc. Overall a very pleasant stay

Nothing. All is good

Federico is reliable and kind, he will take care of you from the arrival to the departure carrying luggage to upstairs and down. Very easy access after the train station in a 5 minutes. Some difficulties were with AC in the night time because of the old construction of the building. However the location was very good for easy and short access to the historical centre. Around the corner there was Express Carfur where you can buy any food you prefer for your breakfast if the Italian breakfast is not yours. the kitchen of b&b was accessable 24 hours. B&B was spotless .

many stairs to access up.

I don't even know where to start, because everything was amazing 😍! My mom and I are convinced Federico is the best host we have EVER had! He made us feel like home right from the very start: he waited for us outside (in the late evening) and helped us with our luggages, offered us coffee, tea, snacks and gave us suggestions, maps and books of Florence which were super helpful to us. I can't say enough how welcoming he was 😊. The apartment: the room was beautiful and so comfortable, specially the beds! You can tell everything is of really high quality. The bathroom was also a 10/10 and Everything was 150% clean. We even had wine glasses and a wine opener in our room and a fridge with water/snacks in it 🥰. The kitchen: full with tea, coffee, biscuits, cereal, marmalade, butter, milk for all guests..what can I say? Federico is just amazing! And also the kitchen has everything you need for cooking. I will definitely be recommending this place to all of my friends and family when visiting Florence.😊

Federico is the most friendly host i’ve ever seen. He accepted early check-in, guided us details about the places we can visit, street by street. Also suggested very nice restaurants, galeteries. There are only 2 rooms in the flat, so you feel that you’re at your own home. It’s very clean and silent. It’s in 4th floor and no elevators which is very normal in this kind of historical apartment but stairs are not too high and nb of stairs are not that much, so it’s not an disadvantage if you do not need any equipments designed for disabled. The location is also perfect, it’s near train station and close to Duomo and also all other famous points. We would like to stay here if we can come back.

Federico embodies everything that should be when it comes to customer service. We are heavy travelers and I'd don't think I've ever had a better host. He went above and beyond - helping us with parking information, train routes and more. One of us even left our phone as we were leaving and he brought it to us at the train station. He really provices the "Breakfast" in his B&B name. He provided several selections along with coffee, juice & Milk . . . . and a great smile and conversation. The room itself has a private bath, a Queen bed and a separate twin bed. It's a large room and has everything as described. It leads out into a shared living/kitchen area where you are able to eat breakfast along with other guests. He's great with communications - always letting you know what is happening. He answers questions quickly. He met us at the B&B and helped us with our suitcases. It is a short walk to the train station and there are plenty of coffee shops and little markets around. I would definitely recommend!!

My only issue is the number of stairs required to get to the room. I have difficulty walking so this made the room difficult for me personally. My two teens were fine. This was clear in the listing, but harder than I expected.

The location was very convenient - 5-10 minute walk to the main Florence train station and 10-15 minute walk to the main sites. Our host Federico was very attentive and provided recommendations. He would respond to the What´s Up quickly and cordially. He helped us carry the big luggage up the stairs and kindly let us use the extra room in the apartment which was unoccupied. The kitchen was well stuffed with the basic necessities to make tea & coffee, have a light breakfast and cook (we did not though). The apartment was cozy, was very clean and had character. We enjoyed our stay at Black Sheep B&B very much and would highly recommend it.

The flight of stairs to get to the apartment can be a challenge for somebody with mobility issues. Fortunately, Federico helped us with the big luggage

Location great- very close to train station, close to lots of restaurants and busy square, walkable to famous museums. Area felt safe. Host was wonderful and very accommodating to all our needs, free breakfast, very responsive to messages, room was big and beds were SO comfortable and pillows were memory foam and the most comfortable pillows ever! Building felt safe, 3 locked doors to get to our room. Communal area with kitchen where we could use frig and microwave and washer there also.

Lots of stairs to climb as others have mentioned, but not a big deal for us.

Great b&b very close to the train station, which you appreciate when arriving by train with several heavy bags. Everything is walking distance from there, including sightseeing, restaurants, bakeries, coffee bars, etc. The apartment is clean and tidy and nicely furnished. There is a lot of room in the guest room itself + you can use the kitchen/living room area and a washing machine. We stayed with 3 people: two adults and one child. In spite of the building being close to the busy street and train station, it is pretty quiet inside the guest room! The host is super welcoming and responsive. He gave us many great food suggestions and helped with luggage. We would definitely stay again if we returned to Florence.

My family and I lived very comfortably here. The apartment is in the best location, very close to all attractions, and there are many supermarkets and restaurant options around. The apartment owner welcomed us warmly and thoughtfully! The refrigerator is filled with all kinds of food, making you feel like you are at home! I highly recommend everyone to stay here!