Beautiful hotel, rustically decorated and well kept and renovated Romantic and relaxing atmosphere Room was excellent, upmarket and clean Porter to help with luggage is unusual these days and gratefully received Location and scenery was surrounding the hotel was lovely Daily sauna time slot was included Great for wellness and relaxation and a stroll by the river Wifi reached the room Shuttle into town Breakfast was amazing - easily the best breakfast that I have had in an italian hotel.

Quite far from town and shuttle finished too early. Taxi costs quite high into town, if site seeing was your priority

The hotel is absolutely beautiful, the staff are amazing and there is a shuttle bus that runs in the morning and early evening which get you to and from the centre of Florence. We aren’t normally a fan of eating dinner in hotels, but the food, service and atmosphere at this hotel restaurant are exceptional - one of the nicest meals we had in Florence.

all I would say in terms of pain points are: 1. Be warned that the last shuttle bus back is at 1930 and therefore you need to get a 25 min taxi back from town after dinner. This is usually 20 euros which does add up each day. This is of course no one’s fault but good to know in advance! 2. The Turkish baths shown in lots of the hotel pictures are not in use at the moment (as of 11 June 2022) .

What a fantastic hotel, the staff were amazing and couldn't do enough to help, the hotel itself is stunning, with a great restaurant and bar, but mostly the location is perfect to relax and unwind after a day in Florence. Our room was clean, comfortable and had lovely views onto the river. And the shuttle bus every day is perfect to get you into and out of the city with no hassle. I would highly recommend this hotel.

Nothing

The staff were very friendly and professional. The hotel was in a fantastic location with wonderful views over the river and surrounding countryside. The pool area was 2 minute walk from main hotel but had comfortable sun loungers and towels were provided. Hotel has maintained some of its unique historical architecture and would definitely stay here again. The hotel also provides a shuttle bus into main city of Florence which is an added bonus, otherwise they can organise a taxi at your convenience.

Would have been great to have a bar serving drinks in the swimming pool area, otherwise you had to walk back through the hotel to order a drinks.

An absolutely amazing place, beautiful spot outside Florence, gorgeous interiors, outstanding facilities. The private booking system of the sauna was a nice surprise; you can have the spa area and sauna all for yourself for an hour. The building is stunning, every furniture and decoration; my room was a joy to be in (and the bed is comfortable). The location is in a quiet place, perfect to lie by the pool, listening to the water. Relatively easy to get to town (the bus is 10 mins from the hotel, 30-40 mins to the centre). (The hotel runs shuttle services but I didn't find the times suiting my needs.) It's a great value, a stunning place.

Nothing to complain about! (Maybe the shuttle bus schedule could be reviewed, earlier times to town to be there for opening times, and later times back to the hotel, allowing for dinner in the city.)

Beautiful renovated mill by the Arno’s river in the country side of Florence. Room was comfortable and classically furnished. The superior room faced the river, spectacular! The restaurant was very good and and worth to try. It is very well run by the new manager Pier Francesco, who is definitely an asset for the hotel.

The breakfast was a bit basic. Also, overall the service was not very impressive and certainly below the standard for a hotel of this category. The Spa was basically made of a steam room and a sauna as the attached swimming pool was closed, disappointing!

It is a beautiful hotel, on the outskirts of Florence. The room we had was big, beautiful and comfortable, with nice amenities, comfortable mattress, dark shades and strong shower. The pool area is very nice, with a beautiful view. Also, great to have the shuttle service, but make sure to book it in advance.

While the breakfast buffet was good and full of variety, the service was quite chaotic. Nothing serious, and I would really stay again with this hotel, but wanted to give a feedback for improvement.

We enjoyed staying here! The property was beautiful and staff was very friendly and helpful. We had a beautiful view of the river from our room. Breakfast was amazing every morning. We ate dinner in the restaurant one night and the food was great. Even with service being extremely short staffed that night for dinner.

I had a hard time with the fragrance of the hotel. It was extremely strong and gave me an awful headache. My husband I didn’t get a cozy kind of vibe. Regardless, we still enjoyed our stay.

We were not informed on check in that we had to book the shuttle service. We had to use a taxi into Firenze as the bus was full.

Lovely location with helpful and very friendly staff. Very comfortable indeed and the food was excellent too.

taxis were not cheap, most expensive was €35+ to the main train station, the taxi drivers were certainly adding extra to the cost because we were visitors staying at a nice hotel, even tried to argue the point that the same taxi the day before was over €10 less 🤷‍♀️ not a nice feeling knowing you’re being taken advantage of 🙁