It was clean, comfortable and easy to access (once you familiar with the area and transportation system of Florence), it is close to the tram network. It’s away from the busy city center, so not noisy. Has laundry facilities on the premises which is helpful. Equipped with the basic utensils in the kitchen.

Due to the time of year, it was high season so think it was overpriced for this type of 2/3 star establishment. A washing machine would be more beneficial in the apartments than a dishwasher. AC is a bit noisy in the room, even on the low fan setting, but the AC worked and room was cool.

Rooms are very big and clean. Air conditioning was great. Breakfast croissants were very delicious. Very close to the railway. It takes 8-10 minutes to reach to heart of the city. The staff is understanding and helpful. They didn't charge us for the garage after an incident.

There wasn't a parking space available for our car, so we parked our car in a blue zone nearby (the parking is not guaranteed by the hotel - read the description). We had an incident. The security camera in front of the hotel was not recording. Maybe you can insist on a closed garage parking if you're traveling with a car.

The staff were excellent = gave advice on where to go and how to get there. The bikes were a must to get around the city and they were free and in good condition. Rooms were nice and big. It was a colourful and funky rooms = great for families.

It was a bit far from the city.

it was massive, clean massive bed, the shower is the strongest I’ve ever had and better than home. sofa bed if you’ve got kids this is ideal. location 15 mins from station. but there is a tram 5 mins walk from apartment goes to airport and city centre. local shops again 5 mins TV is Digital so you can connect your Netflix account etc. (make sure you log out though when you leave) previous didn’t… instructions given to us by the desk was spot on Wi-Fi is good Definitely recommend. and I would come back !!!! travel side to Florence 1 hour to Pisa can do this on a day trip use the train good service Siena a bit longer but you will need your walking boots. it will do your glutes and calf’s a day trip again Bologna same amount of time Florence centre is really nice in the evening especially at this time of the year. and a nice walk along the river as well. thank you Popartments for a lovely stay

Needs a kettle for those tea lovers one cupboard needs attention. but still exceptional

what’s not to like - great location just 10 minutes by tram from Santa Maria novella. easy checkin and checkout. clean spacious room with basic kitchen amenities. comfortable beds, bright colorful interiors and great customer service. if I ever come back to Florence Iam only staying here again.

shower cubicle was quite small and doesn’t cater for plus size guests

clean modern interior, privacy, own facilities to cook, toast etc , kettle, microwave , the staff were friendly and helpful ,very convenient for tram into city across road only €1.50 for 70 mins travel

ours was at front so noisy road, either noisy ac or noisy outside was the choice from very early morning as main route into city . we appeared to have either ants or mosquitoes with an appetite . breakfast turned out be a single croissant with a coffee and this was not detailed on the booking.com site. the hotel we came from in Pisa was continental and full English and as much coffee as we could drink . also it sounds petty but the booking.com site listed slippers in room but we were told they had ran out .

The location of the hotel is very close to the city centre and you can easily reach the main square in about 20 minutes by foot. Of course, you can also take the tram as the station is just across the street. The room was quite big and we had our own balcony which was awesome. The kitchen is fully equipped as you have a sink, stove, fridge, coffee maker and also you have plates, glasses and cooking pans. The bed was really comfy, just like a cloud. We also had very good AC that kept us comfortable. The bathroom is a bit small, but it is just what you need. The staff was very helpful and they provided free water and coffee pods for your room.

Very clean and all up to date and modern feel. Had everything we needed for a comfortable stay for adults and the children. Lots facilities in the kitchen and all the essentials for the kitchen and bathroom were provided. Even though it was excellent value, we really felt treated to great accommodation and service while we were there. Delicious breakfast for €5- croissants and coffee served at your door!

Nothing!

Love the large room with kitchenette! Feels like your own little apartment more than a hotel which is comforting. The staff who checked us in was lovely. She took care to explain and show us everything even though we arrived just before the desk closing for the night.

Would prefer closer to walk to city centre. But it is a quick train ride!

Big rooms, very clean, coffee, Andrea is a very nice, helpful person. Was always ready to assist. Really enjoyed our stay, we were very comfortable and the bed is massive. My son was with us who is 15months and we had a very clean cot waiting for us. Also there is a hostel next door that does a fantastic breakfast for less than 10 euros with everything included.

There was another receptionist for the evening who was very nice as well but when I asked for an extra towel she said there would be a charge... Just found that weird.