The room was clean and a good value given the size, location, and price. The hotel is very conveniently located if you are travelling by train, and it's a walking distance to many restaurants and some of the main museums. Receptionists were honest and friendly and they offered to store our bags. I saw a comment from another reviewer complaining about the identification procedures, but in our view, it's something that is needed and it made us feel safe.

We stayed in this hotel for one night in August on our way to Florence. The AC and Wi-Fi were both very weak and not efficient. The bathroom door was wobbly and sink was clogged. Still, we felt the room was a good value for the money.

it is literally minutes away from the train station!

air conditioning wasn’t working in our room for the first night of our stay. the room was so warm that we had to keep the window open, and electric fan on all night. the receptionist tried to reboot the unit but that didn’t fix the issue, so our first night was kinda ruined. for the second night, they’ve moved us to a different room which had working air conditioning and a few more facilities, plus an extra living room! we do appreciate the upgrade hence the good review. I hope they will fix the air conditioning in the first apartment, cos without it you would struggle to sleep.

Great location! Few minutes walk from Genova Piazza Principe station, restaurants and groceries a few steps away. I love the building and the many "old' common places. Their upstairs lounge was a nice place to seat down to read or use your computer. A lovely mixture of modern and old. Staff very helpful. Walkable to the cruise port. (We were too lazy but took a cab, taxi driver charged 20 euro. Not sure if that was normal, I would just walk next time). We definitely plan to stay in this hotel when we come back to the beautiful city of Genoa! I recommend this place.

Not that we didn't mind, since we travel light and our motto is only travel with what you can carry ... But not sure if there is a lift...there are stairs to the rooms....so for those with mobility issues may have a hard time carrying your luggage to the room. Note we never asked if there was a lift since it was fine for us to carry our stuff.

We enjoyed our stay very much even though it was just for one night, Hotel is in great location just near Piazza Principe station, the room was clean and the staff was very friendly. Although we did not need it, we were offered to have our bags stored before checkin and after checkout for free. Grazie!

Very close to the central station and airport.

I had shared my details on the booking.com messages and was acknowledged by the hotel but had to give the documents again for scanning Bathroom was cozy small.

Perfect location, beautiful room, friendly staff. Great for the station. There is a room you can leave your luggage in after check out. Didn't have breakfast so can't comment on that.

Would be even better with a kettle

We got upgraded to the sister hotel which was a lovely surprise. The facilities were great and the location was brill - right near the train station.

close to the train station, secure, ease of access, clean.

toilet kept running. I had to lift the lid and tap the value to get it to function correctly after every flush. water pressure was low. not a big deal but worth pointing out.

Very helpulf stuff, clean and tidy space, close to train station, were able to leave our luggage after check-out hours. Would recommend!

Clean and great location. Lovely, friendly staff.

None