Should confess first that we had the best room in the hotel, the corner Junior Suite on the 5th floor. Spacious room, comfortable bed, sitting area in the corner alcove. The entire hotel is a classic European hotel with reception up on a higher floor, smallish but workable lift (note that there are some stairs to climb to get to the lift). The hotel is very close to the main station, but is very quiet as it is set back some 30 metres from the street, and buildings obscure the street. Road noise is not a problem if you like having a window open at night. The entrance to the hotel is right next to the entrance to the lift going to the Museum of World Cultures. This lift is free, as are all funiculars and rack railways in Genoa.

Others have mentioned this, but I will too. The breakfast can only be described as mediocre average. Get in quick if you want a croissant without a jam or cream filling. And if you like orange juice for breakfast, bring your own.

Our standard double room with a balcony was simple but nice and clean. Breakfast was also simple but sufficient. Staff were courteous and helpful, especially with luggage handling as there is a 1/2 level of stairs between the reception area and the elevator to rooms. There was a nice restaurant right next door that came in handy. It's not a long walk to the train station, which was also a plus. It was a good value for the money.

I had read reviews about the confusing entryway, through a corridor then up in a small lift to the reception area. The entry was a little hard to find but was not sketchy when we were there, as some reviews suggested and there was good signage to direct us to reception once inside the corridor.

Really close to central train station but in a quaint way - on a side street and built into a hill with residences and businesses such as restaurants and shops around. We really liked the setting for the one night we were there. Staff was friendly and helpful. Breakfast offering was quite good and plentiful with variety of pastries, great coffee, juices, etc. Elevator was much needed with all the stairs up to the main floor of hotel. a bit awkward sometimes with bicycles also using it but we all made it work out.

We didn’t get a front room - they probably had good views, with higher up rooms possibly have views of sea. but our room was quiet and comfortable, so this isn’t really a criticism.

The hotel was a walking distance from the Train Station and very close to the MSC Cruise Port, if you don't have too much luggage you can walk otherwise Taxi or Uber will be cheap. The hotel have an elevator that helps to access from the street. The hotel have a amazing personnel with a very nice and professional attitude to the customer, specially at the front desk.

The breakfast in general is fine but will be great to add more options, specially if you have a longer stay.

- Large renovated room and bathroom. - Helpful and friendly staff. (Especially the gentleman who welcomed us, spoke french and lend us an umbrella.) - Easy access to the city centre. - AC - Mini fridge - Parking lot close by - Breakfast was ok - View

- The hotel is a bit outdated. - The access to the suggested parking lot and the hotel are not very obvious. - Some of the streets between the hotel and the port didn't feel very safe. (But that's not the hotel's fault of course.)

Just one thing to mention: Paolo was the nicest person ever! Still amazed by how he carried our luggage just like that and still looked like a well-dressed gentlemen.

You have to know how to find the parking space and get up to the hotel: Just park down at the street (with look up to the hotel) in the blue marked area. Get a parking ticket at the machine. Then get up to the hotel to get rid of your luggage first. Don‘t make the mistake to walk the stairs (as we dummies did). Their is an escalator on the left (see photo). The staff will tell you how to find their parking lot. We did not need it for our short stay and stayed with our car at the street.

The staff! The staff were so amazing. We didn’t read properly about booking parking. We were helped by the member of staff coming to collect our bags downstairs and giving directions to the parking garage just around the corner.

I must admit on arrival I was worried when walking down a corridor to the lift. However, once upstairs and met with the friendly and helpful staff this was all forgotten. A hidden gem.

Amazing breakfast, room was immaculate and spacious with a balcony. Our balcony did not have a view like some of these pics only a small amount of rooms have this so might be worth requesting. This area of Genoa is great to use as a base camp for beaches such as Camogli, Recco, Portifino. Would recommend Camogli! Great little restaurant just outside the hotel which is cheap but amazing quality.

Everything was nice. The breakfast was good. The room and the hotel was clean and it must have been recently renovated. The train station is super close and the center is also just a short walk. I recommend.

All in all, I had a very nice experience. If I have to point out something maybe it was the breakfast. We didn't have too many options. Only cold food was available, no warm dishes. Still we could get ourselves full and the quality was okay.

The hotel is an interesting building, located very near to the train station. The room was spacious and it had everything we needed. It also had a really nice shower. The people on reception were also very friendly which always gets a stay off to a good start.

The hotel is a bit difficult to get to from street level. The lift actually ended up being quite a stressful experience but you would probably get used to it if you stayed there longer than we did. I would recommend taking the stairs if you don't have too much luggage.