Franca is marvellous and so helpful, she hung out from the top window upon our arrival, to let us know where to get in, as the entrance to the hotel is very subtle, big dark doors that take you up medieval steps...not your usual hotel entrance, just awesome... Franca pointed us in the direction of all the unique things that the beautiful town of Lucca has to offer... The hotel is right in the centre, and you feel like you have stepped back in time, it was very befitting for our visit to Lucca..

The bed...Too soft and |I spent the whole night trying to stop falling into the middle of the bed....New mattresses needed...

The communication prior to our visit was excellent. The location of the hotel was superb being in walking distance of the train station and located in the heart of Lucca. The front door was a little hard to find but once inside it felt authentic, a little quirky and put a smile on our faces. The room looked amazing, was clean and comfortable. Sara and Gabriella were very helpful. All in all we had the best time in Lucca and the Antica Corte dei Principi charming rooms were a large part of that.

The decor is super fun and interesting, hand painted "frescos", the rooms are decorated like a medieval tower. Franca was exceptionally friendly and helpful, she helped with car parking, locating the hotel, entry and in the morning she made us coffee with our breakfast! The location is central to everything. Super cute spot! Highly recommend.

The large TV in the room, I know some people want this amenity, but I'm on vacation in ITALY!! I do not require a TV, also the light on the TV was very bright and acted like a nightlight. But I understand some customers might like this feature, I did not.

I especially like the design of the room, which was simply amazing. The room wasn't precisely large, but sufficiently sized and clean. The self check-in was without any problems. The lady at the reception at check-out was very helpful and nice.

We had a room with windows into the street. When we arrived, it seemed like a quiet street, but in the morning around 6 o'clock they started doing something noisy in the street (no idea what, but we heard shattering of glass and something like pressure washing machine). But we might have been unlucky, that it was done on the particular day.

Franca who runs the property is very helpful and friendly and the guesthouse is located right in the middle of the walled part of the city so a very convenient location. The breakfast is offered at a reasonable price and we were happy to find that Franca makes coffee from a machine and has plant-based milks for capuccino. The guesthouse is kept very clean.

The convenience of the location meant that there was a bit of noise from the street outside so we used earplugs to sleep. The shower cubicle is very small which could be challenging for some people.

The room was lovely. Beds comfy. Very friendly host. The breakfast was lovely in the dining room next to our bedroom. We were able to help ourselves and there was a nice choice of cereal, pastries, ham, cheese, fruit etc and a coffee machine. Great central location. A lovely gelato shop right outside. The entrance was lovely too.

A bit dark in the room but added to the atmosphere I guess. Plus we stayed when it was raining so that would have made it darker.

Property was beautiful and located in the heart of the historic district of Lucca with easy access to sightseeing, shopping, and restaurants. The convenient location allowed us to return mid-day as needed for breaks. Loved the windows overlooking the streets. Breakfast was very helpful as Lucca was our first stop in Italy and we tended to sleep later and it relieved the stress of trying to "figure things out" right away!

There was some street noise but we like to keep the windows open and didn't mind -- just added to the local flavor to hear people enjoying themselves! Had a great stay!

Lovely room in a medieval building in centre of Lucca. The room was clean and beautifully decorated. Our host was helpful and friendly. We stayed 2 weeks and loved it.

The shower was small but adequate. The room is up 2 flights of stairs but we were aware of this. The very minor difficulties were totally offset by staying in a historic building.

It was right in the center of town and easy to get everywhere in Lucca. The room was spacious and comfortable.

It would be good to recommend to guests coming from the train station to go through Porta San Pietro rather than the direct route on Google maps. This route avoids the gravel path and steps and is a little longer but so much easier to pull your roller bags.

Gabriella directed us to a wonderful private museum that was a trip back in time via an archeological find that went back to 2000BC. Fascinating! And only 5 Euro per person. She also helped us discover some good restaurants. Lesson learned: make advance reservations! Lastly, the medieval decor was fun and suitable to the Florence experience.

Very dark lighting in room for reading, but suited the decor.