This is a wonderful B&B. Great location in the centre of the old town, very convenient to get to all the key places in Palermo. I thought the newly decorated room was superb, spacious, very comfortable bed, spotlessly clean, with a little table and chair for working on your laptop. Great bathroom with big shower, and all the condiments you'll need. Strong Wi-Fi, and great air conditioning, important in the summer months July and August. Outside of the room, there is a small communal area for breakfast and to sit in the hot afternoons. The breakfast was great, and the management were flexible about the menu. Win and her husband Sergio were absolutely great hosts, very helpful, informative, and attentive. This is a superb base to explore Palermo. I very rarely score over 8, I highly recommend.

nothing, I would definitely stay here again :-)

Perfect location - close to most of the places you would like to visit. Very good sound insulation, comfortable bed, everything is clean. The most important thing is the hospitality, the friendliness and the good communication with Sergio and Francesca, who helped us with everything we needed.

The location is great and you can easily walk anywhere. The room and bathroom (with excellent shower!) were modern and very clean, and the windows soundproof. The included breakfast offered at the cafe downstairs was simple but tasty. Upon arrival, Sergio used an electric hoist to bring our suitcases up to the 3rd floor where the rooms were located, so no need to carry them up.

While the windows were great, the door to the hallway was not soundproof and you could always hear the other guests and their children. It wasn’t a problem for us, but people should be aware that the breakfast is not served in the common room but in the cafe downstairs, so the images on Booking are a bit misleading because they show granola+fruit bowls etc, which are not or no longer offered.

our stay was truly amazing! the owners are just great and very pleasant people! we got a lot of suggestions on places to see, day trips, travel to the airport and many others. location is the best you can dream of - the most beautiful sights are just 3 min away, a lot of food and fantastic coffee options, central train station (if you plan day trips) is close, overall this neighborhood is very friendly. free wifi connection was stable and always available. the breakfast was made upon request at a certain time (8-10 am) and was very delicious! we could also ask to customize it a bit. coffee / tea machine was always available in a public space. check-in after 8 pm was also available and possible for free, we could also leave the bags after check-out. the rooms were clean and I liked the minimalistic and aesthetic design. I can only wish further growth of the business of this location and a lot of fun and success ahead!

our first room, facing the street, was somehow noisy at night (Saturday), so we asked to change it. fortunately, it was possible. the rest of the nights were very quiet and awesome

We really liked the comfy pillows. Usually they are super soft and uncomfortable. Luckily the ones at zefiro were hard. The breakfast was enough and pretty appetizing to kick-start your morning. Other than that Sergio and Francesca are down to earth people who are helping and going to help in any way that you can think off. We had some great tips for some local visits such as bars , restaurant etc... The location is also super central giving you access to any kind of public transportation. Or if you wish , you can also walk anywhere. I can only recommend this place!

Because of the hot summer in Palermo and overall in the world , you have to keep the water on for a while in order to let it cool itself. Obviously it won't be cool as other places due to the pipes.

Staff was very friendly The hotel was a nice surprise, it is like those hotels in Spain in apartments Love the cosy breakfast setting Bedrooms look nice, not sure if it was normal but we even had Netflix on the TV Probably missing a small table/furniture in the shower to put objects on it (like 👓 or our products) The room has a small balcony if you want to sit there and enjoy the sun 1-min walk to the main pedestrian road with many restaurants, a cozy bistro and some small night convenient stores 1-min to reach Via Roma & like 15-20 mins to the bus station 10-min to the main monument and another main pedestrian road

Can be noisy some nights probably because of the bar in the opposite road, but not sure if it happened because of some main city events or not. The hotel is at an upper floor with no elevator, may be an issue for some people. But don't worry for your luggages, they have everything to bring them up and down 👍

Everything from the staff who were friendly and professional and totally act as ambassadors of tourism for Paloma promoting places of interest and UNESCO sites from a map that is provided; explaining the breakfast arrangements and showing us the room. Extremely clean, modern room, comfortable bed and pillows, large white fluffy towels, great shower. We had a great night's sleep.

There are a number of flights of stairs to reach the 3rd floor but we were fine with that.

Excellent location. Helpful and friendly staff. Breakfast very good with choice of Continental (platter of meats and cheese etc) or Italian (pastries). The decor was tastefully done. Bathroom good - shower with strong, hot water.

The stairs would be a problem for people with impaired mobility, very young kids, or having had a bit too much to drink on a good night out. Three flights and sometimes not so easy to delineate each step (I nearly lost my footing on one occasion). I would have liked a couple of drawers in the room.

Sergio, our host, was FANTASTIC!! He helped us set up our airport transport and met us when we were dropped off. From there, he took great care of us! The suites are located up a flight of curvy, marble stairs but he has a mechanism to take up your luggage so you don't have to carry them! The rooms are incredibly spacious with a huge bathroom. Beds are incredibly comfy but we really didn't spend too much time in our rooms because Palermo has SO much to offer its visitors!!! We talked with Sergio about dining options, sights to see during our very short 2-day stay and he shared his knowledge of the history of Palermo and Sicily! Sergio made our delicious and very filling breakfasts each morning complete with capuccinos! We had so much fun exploring the streets and history of Sicily in Palermo, thanks in part to Sergio's recommendations. He's an incredibly gracious host who's traveled the world over! We highly recommend Zefrio Suites for anyone who's visiting Palermo. You will not be disappointed!!

That we couldn't have stayed longer......

Great location and good hub for exploring. The hospitality from the owners Sergio and Quynh is exceptional. They are friendly, genuinely interested in conversation, generous and helpful. We loved breakfast every morning, they will make you something delicious and special to your requirements. The room is clean, spacious and soundproofing is excellent. The bed and pillows are super comfortable, nice and firm (the first night we had a topper to make the bed plush but we had that removed the next day - so great option for both firm and plush preferences). Thank you for your genuine hospitality, Zefiro Suites. It was a memorable stay and we loved chatting every morning.

This was not a problem just something to be conscious of - you need to take 3 flights of stairs up. Sergio kindly greeted us outside and handled all our luggage so this did not cause any inconvenience to us.