the location, amenities and cleanliness were excellent but it was the staff who made our stay exceptional. they were very helpful and courteous for our whole stay but went above and beyond to help me and my husband when I had an accident and had to use a wheelchair

the views are stunning, the breakfast was very good, the room was comfortable and well appointed. the restaurant had high quality food and the bar had a good range of wine and spirits. the staff were the highlight, being attentive, courteous and efficient, highly skilled and friendly.

Covo de Scaraceni is located in a very convenient location and boasts some wonderful views. The hotel itself is a little tired but comfortable nonetheless. The staff are very helpful and make you feel welcome from outset.

The property is a little tired and could use some upgrades in terms of sort finished and furnishings.

Very happy with Location room and its views. Breakfast staff were fantastic with good sense of humour and smiling faces.

We received emails about protocols on time of arrival and check in, travelling a long way we did expect the room to be ready however we had to wait told we could go to thier restaurant for late lunch as they were still open and had availability, we we asked the restaurant they said no they were fully booked. Then had to wait another 2 hours past check in tired and hot after our trip but the front desk didn't care.

Very central location, can’t do better then this. The property was very nice, very clean and well equipped. Very good continental breakfast, with great choice of food and drinks. If you prioritise location and comfort this hotel is probably a very good choice in the area. We had room service for dinner and the food came quickly and was very tasty.

The room was very tidy and clean but not as pretty as we would expect based on the price and type of room. Comfortable place but not the best value for money. Staff was a little nice but rushed.

The location is absolutely amazing, probably the best located hotel in this town. However, if you’re driving it’s not so ideal. You will have to park your car in the car park quite some distance away. To be fair the staff will give you a lift to the car park in a rickshaw.

Part of the hotel is across the road from the main hotel, which does feel a little bit strange. Also if you have a lot of luggage and you need to drop it off or pick it up after your stay, it is quite a lot of hassle to have to get the rickshaw to the car park and back again.

Superb localization in the city center, great to enjoy Poligiano in the early morning (for the sunrise and empy streets of the old town). Parking available - it was a short walk from the hotel but you knew you had a parking spot which i s a nice peace of mind. Perfect for a short stay, 1, 2 nights.

our room was adjacent to the hotel restaruant and it was a bit loud after midnight, but in the end this was a busy hotel in the city center, so understandable.

wonderful location

beds & pillows are not so comfortable, but that’s throughout Italy.

High praise for the staff here who all work very hard to make your stay enjoyable. We loved the location. The breakfast is wonderful complete with hot fried eggs, omelette or scrambled to order. Coffee, fresh pastries and juices, bread and traditional meats and cheeses. It also has an assortment of fruit, yogurt and more! The rooms were nicely appointed and clean. We were here to purchase a home so we ended up staying two nights because our closing was delayed and our second night the room had been recently remodeled and was in the main building.

The bedding could be softer and the price at booking.com was higher than booking at the desk which is the only reason for 4 out of 5 in some categories.

Position is amazing with very large room !! Clean, great breakfast!!

Our room level, if you are staying in the “annex” across the road it’s fantastic above level 1st level, this is just above street level and not private when u have the curtains open and u want to as it’s a stunning view! Also with the position and cost of hotel I think a viewing area with table and chairs would be a got idea!

Really nice modern hotel right on the sea front - amazing view from our room. Staff were friendly and helpful with excellent English, rooms reasonably large with good facilities. Breakfast was also good and in a room overlooking the cliffs and bay. Very close to the main beach and busy centre but fairly quiet as the hotel was set back up a side street.

Nothing, all good