Great hotel, exceptional breakfast, lovely bar area. Staff couldn’t do enough to help - particularly the porters who called for taxis - amazingly helpful. Our room was good value, well thought out with plenty of hanging space, drawers, and places to put cases. Big comfy settee, good desk area and plenty of mirrors with a large bathroom.

Whilst location not bad, it is just outside the walls so it does mean a bit more walking than if you were closer to the centre.

The room size, the comfort, the staff, the breakfast,,all theses were excellent.Breakfast was very rich and various. The room was very far from the reception, we had to use two lifts and change different section of the hotel in order to get to the excite.

Parking was not available. we had to park out of the hotel. Even though that parking was available out side along the street of the hotel, we preferred to look for a parking far from the hotel cause the area was dangerous considering that we saw few broken car's windows around us. excellente location in front of Villa Borghese, The new from the room

Our room was great, spacious and comfortable. The hotel is next to the Villa Bourghese, a large park that includes museums and other facilities. Shops and restaurants are nearby, and the staff is helpful for advice on activities and necessities.

We have stayed at this hotel before, and really like it. Flights from the US often arrive in the morning. This time, the weather was stormy, and there aren't many places in the hotel to spend time if you arrive before check in at 3pm. If available, the hotel might allow early check in, but not always possible. Consider a tour or someplace to spend the morning if you arrive early.

Location opposite Borghese Gardens was really convenient and our room overlooked the gardens which was pretty. It was also very quiet in the evenings unlike other city centre hotels. Staff were very pleasant and helpful. Great selections at breakfast. Styling in hotel public areas was really funky and we liked the Roman mural styling in our room.

The styling in the room was great but some features looked a little worn. The bathroom facilities were good but the shower wasn't as advertised.

Nice location, comfortable room, tasty breakfast, whole day working restaurant with nice menu. Friendly service at reception. Several times we ask Aicha at the reception and all the time she was friendly and professional to help. If would plan next trip to lovely Rome will definitely try to stay at this NH.

This is a very, very comfortable hotel. It's clean, modern, and except for the underground reception and the need to take two elevators, very well designed. The rooms are great--bed, bathroom, towels, desk, electrical outlets. Breakfast is extensive and very good quality. The staff is very friendly and fluent in several languages. One helped us find a ticket to the Domus Aurea which was otherwise sold out for the month. Though the location is out a little from the main ancient sites, they are easily reachable by walking twenty minutes or so, or by numerous buses or the Metro. The hotel is just uphill about five minutes from some of the very expensive hotels on the Via Veneto, but much more reasonable, and located on the edge of the Borghese park in which there is plenty to see/visit.

Excellent location on walking distance from the city center. The breakfast is great but the restaurant and bar (for dinner) are rather poor and not very inviting. However no need for this as restaurants and wine bars are only meters away from the hotel. Room is spacious and silent.

Good location and friendly staff with patience for our poor Italian conversational abilities. They were much better with English than we were with Italian.

The wall paper was peeling off the walls and a section of wallpaper was missing from the head area of the bed.

There was a problem with my reservation and we were initilally moved to another NH hotel. The staff at Reservations and Guest Services were able to change it back and gave us an upgrade to a superior suite. Wonderful!

Nothing

They renewed the reception as well as the room. I felt it better but I needed the concierge for a taxi arrange and nobody could help me🤨🤨🤨

They did give the slippers anymore…I was used to get one during my stays