The view was breathtaking, but if you don’t have a balcony with a city view it would honestly suck. Worth paying the extra for the balcony. The breakfast was good with lots of variety. It was clean, and comfy and close to touristy things. They have a TV with Netflix sign in for nighttime which is nice.

We booked a room with a balcony for 2 nights and initially were given a room without one. We talked to the staff and they said they could only move us the next day so we only got one night with the balcony room we had paid for, and apparently when you book the balcony room, only “some” actually have them. I think it should be cheaper to not have one. You could also just book the room with the nice big terrace and be sure to get the good view but it’s more expensive.

We got the room with balcony with good view as we ask for when booking. The room was very clean. The breakfast was very good. There was a nice garden that you can The staffs were very nice and helpful. We could borrow wine glasses and water glasses from the bar. The hotel is near a bus stop and take 10 minutes walk to city centre. We will surely stay here again whenever we visit Siena in the future.

The fridge was small and the handle was broken. The bathroom was very small. No kettle or coffee machine in the room.

Hotel Minerva is clean, well-managed, roomy, and reasonably priced. It is also conveniently located at the entrance of Siena, a 20 minute walk from the train / bus station and a 10 minute walk into the heart of the historic city centre. The staff was very accommodating when we asked to store our bags because we arrived early from Florence.

We're vegan and accustomed to be disappointed by hotel breakfast options. This time was no exception and we ended up walking down to the bus station early and having breakfast there, where we were able to find vegan-friendly croissants and delicious coffee.

The location is very convenient for visiting the old city (but not really for the train station which is confusing) Upon arrival the staff actively gave a city map and explained the paths to the city. Staff tried to solve the problem reported and maintained communication (see don't like section)

The train station can be reached by bus, but the bus routes were confusing. Also the bus stop near the train station in the direction to the hotel is difficult to find an extremely filthy. This is a negative for the public transport design, not the hotel itself. The bathroom door pivot was very laud, and the hotel had no oil to fix it.

Very nice hotel stay for this family of 4. Great location that was only a 5 minute taxi ride from the train station and very easy to walk to the main parts of Siena. The rooms were clean, the AC worked well, and big enough to be comfortable (for a European hotel). We had 2 rooms for 2 nights- an inside room four our teens and then across the hall a room with a terrace for the parents. The terrace was as big as the room, had several comfortable seating options, and the view was AMAZING. Definitely worth the extra money for a couple!!! There was a good selection of meats, fruit, and fresh baked pastries and cakes for breakfast with jams, Nutella and honey selection, as well as someone taking orders from the coffee bar so you could order cappuccino or espresso. After hours you could purchase cold water from the front desk. The location felt safe and we would definitely recommend as well as stay here again.

The room keys were heavy, but we figured out that you could leave them at the front desk when you went out. There was a huge international, teen tour group staying the first night we were there- the hotel handled it the best they could (separate dining room for their breakfast) but just be aware that half or more of the hotel could be a tour group.

The property offers great views from (most) rooms, including ours, and the garden area. The location is convenient and close enough to the city centre to walk to everything you need to and even to the train station. The hotels helps arrange taxis when needed.

There was a frustrating mix up at check in where we did not get the room we ordered and had to switch rooms twice before getting what we requested. We brought a large group with us (20 people in separate rooms) and we were not the only ones to experience this issue. The A/C in our room did not really worked but seemed to work fine in the upstairs rooms.

The hotel was very easy to reach by car and the garage is right next door. The position was exactly what we wanted, a short walk into the centre of Siena. The staff were very friendly and the room was clean and comfortable.

There was very loud music until 1 am on the two nights we stayed but this wasn't the hotel's fault, it was a street party organised in the piazza below the hotel. We bought some ear plugs and it was fine.

location was great

should be more transparent of what rooms have patios.

Good location, not far from old town and restaurants.

Smallish rooms in need of TLC, very grumpy waitress( blonde hair, glasses looked to be in charge) not helpful at all, paid more attention to Italian couple and their dog, well more to the dog than us, the other waitress was the opposite, (dark hair smallish) nothing to much trouble.

Nice staff, amazing lady from Slovakia at the reception, who helped us to park in the garage (fortunately we had a small car to fit there). One of the best room's view I have ever seen! Hotel is reached easilly by car, the city center is in walking distance.

Only few tables for outside breakfast. The facility was a little bit older. Very tiny bathroom, but it was OK.