The location is very nice, the hotel is at the center of venice. Our room was very good too with a balcony facing the canal.

As soon as I booked my stay I got a link from the hotel to pay my stay immediately, I couldn't click on the link so I explained I was unable to click on it and id like to pay when there since if was booked on my credit card anyway. They threatend to cancel my booking and I rushed to the hotel to make sure they didn't. This left a bad taste in my mouth. Booking should let us know which hotel you need to pay immediately so you can avoid it if you have no time. The location was good the room very small for the money I payed. Thank you to the hotel but id rather stay somewhere else.

The Camera Room was special it overlooked the canal and little bridge which led onto St Mark's Square, which was a two minute walk from the Hotel. It was spacious with a comfy bed and large ensuite bathroom with bath and overhead shower and bidet. Staff were friendly and the hotel clean and run efficiently. The breakfast was a relaxed affair and plenty of choice.

One reviewer said there was not any kettle in the rooms( not unusual for some hotel rooms in Europe) so used my UK travel kettle. The hotel website did not state that you can pay a 20 euro deposit for a kettle in your room also for the plug sockets, as my travel plug did not fit. It would be helpful if the hotel website details mentioned this facility for hiring a kettle and plugs! We did not stay for a drink in the hotel bar for a night cap as there were rowdy hotels residents on two nights.

The location and staff were superb. The lady who cleaned our room was beyond exceptional. We were in the top floor with a balcony room overlooking the basin.

The hot offerings for breakfast were a complete let down. The scrambled eggs appeared to have been from a packet and were disgusting. The bacon was also extremely salty. Please change this element as the rest of the hotel and staff were all perfect. A suggestion would be to have some form of toaster in the breakfast room and some bread. This is the first hotel of its star rating anywhere in the world where there hasn’t been a toaster and the eggs so awful.

Fantastic location- so close to St.Marks Square. Very handy for sightseeing and for airport boat transfer. Enjoyed sitting on the hotel balcony watching the gondolas. Staff were friendly. The room was clean and a good size. Bed and pillows were comfortable. Asked for a kettle and it was delivered to the room, great service!

Breakfast was quite average, not a huge selection. Very busy and tables very close to each other in the dining room.

The breakfast and the employees where the best. Food in Venice is a reverse advertising from Italian food, I had two meals that were a frozen re-heated Inthe microwave, so we soon discovered that the fresh breakfast was a clear win.

The room looks really old, but everything else in Venice looks old.

Spacious bedroom with beautiful view. Small under counter fridge. No coffee station in room.

We could hear a baby cry throughout the night from the room next to us.

The best hotel to experience the main island of Venice. Breakfast is also very good.

The space is very small.

This was my first trip to Venice and I was plesently surprised, this hotels location was fantastic, staff were very friendly and helpful, it's only a two minute walk to the square and basilica, and five minutes from the main sea transport area which has great links to local islands and the airport, all in all I am very happy with my experience, quick tip not to bring in food from outside 😀

The room is very basic and mattress is okay but very clean which is the main thing, for sure the positives outweigh the negatives with this hotel,

The staff was very welcoming and helpful and went the extra mile to help me and my daughter with luggage. (Would recommend traveling with light baggage, though.) The room was comfortable at an excellent price and prime location. They were clean, and the air conditioning worked perfectly. The location is prime, just beside Saint Mark Square, but at the same time, it was a quiet location. Breakfast was included with the price and it was surprisingly good (especially the croissants). Great experience! Would stay again!!

This property was recommended to us by a friend. It is situated centrally to all the sights of Venice and our room window overlooked the canal where the gondolas were tied up overnight. A great sight. ALL the hotel staff are amazing and the breakfast buffet has a very wide variety of choices for all tastes. Even the ‘cheeky’ waiter we had in the bar was a lot of fun.

I don’t think you could honestly say this property has any negative qualities. Great location. Great staff. Clean and well maintained. What more could you ask for?