We enjoyed the hotel location near the river and the exceptional breakfast in the sunlit lounge area with flowers in the balcony and sounds of the morning streets. But the most of all, I appreciate the careful and helpful attitude of the staff. I managed to leave my rain jacket in the wardrobe after the check-out but the staff was extremely helpful in communicating with DHL office and sending it back to me.

Quite a small room with a window facing a wall of a neighbour building. However, we were too tired after our mountain trip that we didn't bother to try to change the room for a better view for one night.

We stayed in this hotel for two nights and were offered a complimentary upgrade to room 204, which has a great view over the canal. The room was spacious and cosy. The bed and pillows were super comfy, which we only realised and appreciated when we moved to another hotel. The location is less crowded than in St Mark's area, yet still within walking distance to all places of interest and transportation links. We walked to the hotel from Piazze Roma in 20 min; no ferries or taxis are required at all for this hotel. They also offer complimentary tea and coffee at the bar and have a small terrace over the canal. Great ambience, location, and staff. It was our first time in Venice, and this hotel made a very special first impression.

We spended two nights here in the Junior Suite. We enjoyed the staying very much. Everybody was absolutely nice and helpful. The location is at a very good place, everything is near. Our window looked at two bridges (Ponte Nicoló Pasqualigo and Ponte S. Felice), we could watch with my little daughters the people walking, boats going on the rio di Noale. In the morning, the rising sun shines into the room, above the church, Chiesa di San Felice. I highly recommend Ca Gottardi!

Everything was fine. Our room was in an another building, not where the reception is, but that was not a problem. The room is on the second floor. It is a little bit noisy in the early morning, because goods are brought to the restaurant nearby. But these were not real problems for us.

Very good air-conditioning, perfect location in the city center right in between of San Marco, S.Lucia train station and Fondamente Nove (to take a boat to Murano and Burano), and 2 min walk to take traghetto to Mercato di Rialto. The room was very clean, everything worked well and was in a good order. Nothing to complain about. Exceptionally friendly personnel, спасибо большое!

Quite a small room, but that's okay if you are alone, and it was not really a problem.

This was the most expensive of the 4 hotels I stayed in Italy so my expectations were high .We were very impressed on arrival and greeted by one of the nicest guys in reception Diajo ,he was wonderful.We were offered refreshments and snacks while we waited for our rooms.Unfortunately our rooms were in another building ,down a side street next to the hotel. This was a big disappointment as it is a very shabby building and two flights of stairs ! There is no reception in this building and as a group of 7 people we missed the opportunity to sit around the hotel.The breakfast was limited and again for the price ,we expected more. Diajo went out of his way to assist us in every way, he is an asset to the hotel .

Our rooms were in another building ,incomparable to the hotel.People need to be aware of this.

Really enjoyed our stay, staff were superb. Readily initiated helping, including carrying our 2 heavy cases up the stairs. High quality fittings in the lovely antique furnished room. Super comfy bed. Room was small but quite adequate with a view out over the street and canal. En suite was great. Breakfast was fantastic as was the setting. Would happily stay again.

Only issue we had, was difficulty finding this wonderful place. Waterbus staff weren't familiar with it and dropped us off in the wrong place, twice. In reality it was relatively close to the waterbus. Be sure to familiarise yourself with location before setting off.

the location is good, but the address in the booking is wrong which will lead you to another place. you should search the hotel name instead. the room is proper prepared which is quite clean. the staff is quite warm and offer nice service.

the breakfast is definitely need huge room to be improved. the salad is not fresh and not so many choices. the reception is at first floor, but if you carry your luggage to the reception, they may tell you that your room is in another building and you need to carry it downstairs and re-carry it upstairs again. it's quite noisy during the early morning. my room has a queen bed but it was composed with two different mattress which is the first time to see.

Great location, amazingly helpful and friendly staff. Upgraded to a junior suite. Beautiful high ceilings and great air conditioning!

We had a large double bed and a single. The single was very soft and uncomfortable, so ended up sharing the double with my daughter which was fine. Our room was right next to the reception and entry stairs so it was a little noisy with people coming and going having loud conversations.

As Mary Poppins would say, “Practically perfect in every way!” Thank you to Fabio and all the staff. We had a fabulous stay. Amazing location, beautiful suites, gorgeous interior, amazing staff, delicious breakfast and the best cappuccinos ever!!! We will definitely be back and will recommend you to all our friends ax jx rx

Loved everything!

This is our favourite hotel in Venice! Location is perfect, very beautiful installations. Unfortunately we did not get the room I wanted this time. It was in the back building . Next time I will take care more when reserve . But for sure will come back in this place again . Thank you !

I wanted a better room as we were celebrating , so I felt that I made a mistake this time choosing the wrong room.