There was an excellent buffet breakfast.There was a very wide range from a hot cooked breakfast, to cereals and continental breakfast, even cake and prosecco! Wonderful location with dining room and terrace facing the Grand Canal.Nearby Vaporetto stop, nice shops and restaurants nearby. Lovely furnishings. All the staff were very pleasant and helpful.They changed our room to meet a special request and did not charge extra.Nothing was too much trouble.

Nothing.

The location was lovely. The room was slightly smaller than I expected but was well appointed. The breakfast was excellent.

We would have liked to eat on the terrace, but were put off by other guests smoking. I realise this can be a problem with Italian hotels, but think smoking could be disallowed in areas where you could eat.

The hotel lies at the Canal Grande and there is a vaporetto stop close by. The room was relatively spacious, with a little desk, there was also enough space to hang your cloths. the bathroom was small but well designed. the hotel serves an excellent breakfast with a large variety of fruits, yaoghourt, cakes, danish pastery, rolls, eggs, vegatables, meat, cheese etc. The hotel has also a very good restaurant and nice areas for having an afternoon drink, with view on the Canal Grande or in the garden,

Nothing in particular.

The view on the grand canal is incredible and you can take breakfast, lunch or drinks on the canal-side balcony and watch the world go by. Food and drinks are very good, but pricey. The hotel is located in a quiet area, but you can take the €2 gondola from next to the hotel to St Marks Square in two minutes. Plenty of bars and local restaurants (reasonable prices) a 5 to 10 minute walk from the hotel. Have a cocktail at Hotel Gritti Palace opposite (take the credit card :) Excellent service from both the front desk and hospitality team, nothing too much to help you. Take a water taxi from the hotel back to the airport for a experience you will not forget!

Some of the rooms require a make over, but you are paying for the view and the first rate service.

We had the best room in Venezia with a large balcony overlooking the Grand Canal! The room was spacious with high wooden ceiling. A cumfy large bed and nice shower. Breakfast was excellent but best of all was the staff.

Cleaning can be improved. We reported some unacceptable mold in shower corners and it was dealt with very promptly. The overall cleanliness however was very good.

The location is superb and the views are stunning. Everything worked really well and we had wonderful 2 days in Venice. Breakfast as well as dinner we had the first night were delicious and staff very attentive.

There was nothing I did not like, it was all truly great. Of course, it was not cheap but if you have a room with a Canal view, it's expected.

Location and staff

They had to change us to another room, but they upgraded us! :)

This hotel is absolutely fabulous. Our room facing the Grand Canal was elegant, comfortable, and romantic. Only good things to say. Highly recommend.

Everything was wonderful

Lovely, friendly, helpful & knowledgable staff Beautiful art work.

The split in the middle of the bed wasn’t great for sleeping but otherwise the bed was fine. The private transfers were expensive and felt unnecessarily convoluted.

Location was wonderful. Quieter area with shops , restaurants, steps from the Guggenheim Museum. Breakfast offered plenty of options. Service was attentive and helpful.

Bathroom in one of our rooms was very small and a bit difficult to navigate with the raised area, small counter size, and magnifying mirror was difficult to reach.