Location was excellent.

The hotel needs to supply drinkable water when there is no potable water available. It was ridiculous to pay 6 euro for bottled water in the hotel. Especially at 400 euros a night.

Location was very good and only took 10 minutes from the Boat bus at St Marcos . The rooms were good and comfortable. I did not have breakfast. Beautiful hotel, amazing staff, friendly and helpful. As a solo female traveller I was made to feel very comfortable at this hotel and would highly recommend this hotel.

Small problem with my room not being serviced but this was quickly and efficiency addressed by the management. I was extremely impressed by the way my complaint was dealt with. I would highly recommend this hotel. The staff were amazing and the hotel is beautiful. The restaurant was very good too. I shall definitely return to this hotel.

lovely hotel with perfect location. the staff were super friendly and the hotel is well maintained

nothing, everything was perfect

The room was much nicer than we expected. We booked a standard room which was quite tucked away from the others and much bigger than anticipated. We also had a great canal view with big windows which we weren't expecting. The hotel is on a very busy path and canal but was so quiet inside.

Taller people may struggle with the shower. It may just have been the layout of our room as there were some strange wall angles but i struggled to get under the shower without almost standing on the side of the bath (that is probably my only negative though - and that's a stretch)

Great location, comfortable room and very good breakfast with friendly staff.

Our room was facing onto a busy street and was very noisy if you had the window open and on the first Saturday night we could hear shouting in the early hours of the morning which woke us up . We bought earplugs for our second night. We moved on our 3rd night as we had water coming through our bathroom roof… the room we were moved to overlooked the canal and was infinitely quieter. The hotel also gave us a wonderful meal in their restaurant which was exceptional probably the best meal we had i Venice our whole stay to make up for any inconvenience due to the water incident.

The location and the staff were excellent

The room was slightly dark

The hotel was amazing. It was an H and building but one modernize staff is very helpful. The location was excellent so happy I chose this location and this hotel. I would stay there again and air conditioning. We have plenty of room for the kids and it was just a wonderful experience highly recommend this hotel, and they also help this book the needed boat to get to the airport and helped us with restaurants, etc. it was great.

 had no dislikes on the property would stay there again in a heartbeat

The hotel was clean, comfortable and modern and very centrally located, just a short walk from St Mark's square. It was very easy to walk to different parts of the city and the hotel is also right on the water so is accessible by water taxi. The roof top bar was lovely, although a shame it's only open from 6:30pm to 9:30pm. Staff were friendly and helpful. We were upgraded for free to a room with canal view on arrival which was nice, but definitely would not have been worth the extra 100 euros a night which we had been offered prior to arrival! It's not the best view, but nice to see the water - we didn't spend much time in the room anyway.

The room wasn't that big and it was a little annoying having 2 single beds pushed together rather than a double - one of us kept ending up in the crack! Rooftop bar would be great if it was open a little later, we were sadly only able to use it once and it's lovely up there.

The hotel is located in the heart of beautiful Venice. Rooms are nicely renovated. Breakfast is good. The staff were professional.

It's quite a big hotel and I would prefer smaller boutique hotels, which I have found in Venice at the same price level. The hotel is in an old building that was modified to become a hotel, and thus the rooms vary quite a bit in their size and quality. I initially got a tiny room and after asking to replace it I got a spacious room, but with no view to the city.

Beautiful entrance with its on pier and very helpful staff. Also the rooftop garden is very cute, doesnt get super busy and has nice (pricey) drinks.

Nothing major just some fyi. Beds are small which is normal for older cities like Venice, so just be aware. Also at high tide the water taxi cannot collevt you from hotel pier, so you will have to walk to the main canal which is only a minute walk (and porters can help you with the lugagge).