Very clean perfect location 8 min walk from the train station and few blocks from to Arena

Nothing

Perfect location, very close to city center. Clean and nice apartment. Good communication during our stay.

Apartment was very large and comfortable. Everything you need for a stay.

Nothing

Breakfast items and no regular coffee offered. There was decaf, ginseng and teas.

We stayed in the apartment during the last week of July, when there was quite an extreme heat wave going on in Verona. The aparment is located close to the railway station and about 15 minute walk from the old town, which was perfect for us. If everything would’ve gone as planned, our stay would have probably been perfect, but this time there were just too many issues.

During our stay we faced a few issues. 1. The AC in the bedroom did not work, so we were unable to sleep there. Instead we had to sleep in the sofa bed, which was far from comfortable and negatively affected our readiness for the few days we were in Italy. We understand that things may break down and it might take some time to fix them, but still, it was a huge annoyance. 2. The apartment was not cleaned when we arrived. In the end, this did not really matter to us as we were about to head to the old town anyways. Apparently there was some miscommunication between the owner and the cleanup company and they thought the guests were going to change the next day. The cleaning was done while we were away, so no points really lost there. Had we arrived late in the evening, this would have been quite a serious issue. 3. There were no trash bags in the apartment (after cleanup) so we went and bought a roll ourselves 4. The apartment had no shower gel or shampoo, so prepare to get some. 5. Elevator only worked when we arrived. After that it was walking up and down 5 floors. We’re athletic, so did not really bother us and was in no way the fault of the aparment owner.

The location is close to the centre and rail station (walking distance). The were spacious. The owner and staff were kind.

Very annoying smell (open windows did not help) in the apartment (specially in the bedroom). Clogged drain in the sink and shower. Breakfast was in the room only the first day: few pieces of toasted bread, marmalade, nutella and brioches (old) and milk. No cleaning and towel changing during our 3 nights stay.

Good location. The apartment is nice.

The owner is willing to leave you sleeping on the street if you have the audacity to be check in after 19:00. Good luck if your flight has some delay or you are delayed by some reason. We had to beg her, sent multiple and multiple messages, but we never got a chance to please her to let us check in after 19:00. I had to cancel bus and train reservations, to hurry like crazy, just so we can be on time, otherwise, we sleep on the street with our suitcases. They have no keylock boxes (with pin codes, you know) outside, and probably never heard of such things. She ruined what was going to be a great vacation. Also, there is a deposit of 150 Euro, in case of you brake anything, and it was not mentioned anywhere. The apartment is ok, with good location, though. However, I would be crazy if I had to repeat my stay there. These people should not operate in the accommodation industry. She caused us a lot of stress and just because of what? She just repeated that they have a strict rule for not checking in after 19:00. Crazy!!!