Overall, the cleaning staff and front desk staff went above and beyond to accommodate my requests. One front desk staff assisted me with registering for the customer rewards program. I can't remember his name. Big thank you to team. You all made the difference with the excellent customer service you provided. Huge!

I prefer a better quality breakfast sausage. Overall, my breakfast choices would have been french toast, and grits. My favorite breakfast food when I eat away from home is eggs benedict.

Excellent and convenient place to stay

Everything was great

hotel was very clean and location was great! Jaimee and the overnight staff were amazing as well…loved their customer service!!

my room had an issue with the sink (inside of the bedroom) water pressure…it was very low so barely any water was coming out and the sink in the kitchen was clogging up. I didn’t tell anyone because I was there for only one night and didn’t want to bother with it.

you need to open the pool and hot tub

you need to open the pool and hot tub

clean environment. walk ways were clear of snow and ice..

everything was great!

It was a nice surprise to have a happy hour with free food and beverages. Beautiful courtyard

Courtyard was beautiful- only thing that would make it better would be to add fire pits. A pool (indoor or outdoor) would be a perk too

The location was fine but let me tell you what exceeded the expectations. Number one free laundry resources. That was an amazing plus. Number two The room was excellently cleaned. The staff was genuinely happy to see the guest and provided prompt services when the shower sort of sprayed out of the shower. And the room smelled great omg!

Nothing this was the best stay out of the chain of hotels

Love the rooms very spacious complete with kitchenette.. The property was clean , and the best staff , awesome customer service..

Didn't like the breakfast 😕 toaster wasn't working, burning up bread and not many options..

Ms. Maria and Mr. Steve helped negotiate the hotel bill from what the price was on booking.com. I really appreciate that.

Everything went pretty great. My sister and I were there for a family reunion, so we were hardly there.

The large clean unit that fit 6 people was a real lifesaver for my family. We often have to find two separate rooms in most hotels, so this was a unique benefit. The beds were very comfortable and the grab and go breakfast was customizable and pleased everyone. Also, one of the staff wondering the halls noticed that we were having a problem and solved it immediately.

The pool and jaccuzzi were both closed due to pandemic concerns, which was not made clear on the booking.com listing. With 4 kids, a pool is an oasis on a 1200 mile journey. I wouldn't have considered this hotel had I not wanted a pool, and the disappointment from the kids was a big negative. I'd like to come back when the pool is open. The ice was down in the breakfast area and not the self-service type on our floor.